# MCIService

> Mobile app for tracking road service calls and capturing customer signatures. (iPhone/iPad app by Maddenco Inc..)

- Source: https://appshunter.io/ios/app/mciservice/id986008846 (this page in markdown: same URL + `.md`)
- Developer: [Maddenco Inc.](https://appshunter.io/developer/559504579)
- Category: Business
- Price: Free
- Rating: 3.50/5 from 2 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 5.1.1 · 24 MB
- Languages: American English
- Released: 2015-04-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mciservice/id986008846/reviews.md

## What is MCIService?

MciService, This App written by MaddenCo, Inc., the writers of "The Tire Dealer System" allows tracking of Road Service calls from dispatched to completed. The driver has the capability to change his status from customized statuses such as Dispatched, En-Route, On-Site to Job Complete. The app will also allow the Service Tech to fill out forms, take pictures and capture signatures. All are associated and emailed with invoice.

## Key features

- Track road service calls
- Update driver status
- Fill out service forms
- Capture photos
- Collect signatures
- Email invoices with attachments

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/mciservice/id986008846/reviews.md

### 2/5 — Issues

*2020-05-19*

When the app works things are good...when it works...  it constantly crashes or fails to load. You have to log out and log back in constantly. They have a updated app with a good icon but has all the same issues.

### 5/5 — Nice app

*2019-04-07*

Works as described.

## Frequently asked questions about MCIService

### What is MCIService used for?

MCIService is a business application designed to help road service technicians track their service calls from the moment they are dispatched until the job is completed. It facilitates real-time status updates and the collection of essential job-related information.

### Can MCIService capture customer signatures?

Yes, MCIService allows service technicians to capture customer signatures directly within the app. These signatures are then associated with the service call and can be included when emailing invoices.

### Does MCIService allow for photo capture?

Yes, the app enables service technicians to take and attach photos to their service calls. These images can be crucial for documenting work performed or any issues encountered during the service.

### What devices does MCIService support?

MCIService is available for iPhone and iPad devices, allowing technicians to use their preferred Apple mobile hardware in the field.

### How often is MCIService updated?

The latest version of MCIService is 1.9, which was released on May 3, 2017. The app was initially released on April 26, 2015.

### What is the age rating for MCIService?

MCIService has an age rating of 4+, making it suitable for a wide range of users.

### Does MCIService have ads?

No, MCIService does not contain advertisements, providing an uninterrupted user experience for technicians.

### What is the user sentiment for MCIService based on ratings?

MCIService has an average rating of 3.5 stars from 2 ratings. This indicates a mixed but generally positive reception from its current user base.

## Version history (last 5 releases)

### 1.9 — 2017-05-03

This app has been updated by Apple to display the Apple Watch app icon.

Estimate total in heading on Service Tickets.
Bug fixes.

### 1.8 — 2017-04-02

Upgraded white pages phone look up.
Bug fixes.

### 1.7 — 2017-03-06

Price can be edited from Road Service and Service Tickets
No-vehicle is now an option when starting a Service Ticket
bug fixes

### 1.6 — 2016-03-01

CarFax History and Vehicle History functions added to Forms Input option

### 1.5 — 2015-12-17

Can now specify Estimate or Work Order when starting a service ticket.
Bug fixes.

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## More apps by Maddenco Inc.

- [mcifleet](https://appshunter.io/ios/app/mcifleet/id559504576)
- [MciFleet2.0](https://appshunter.io/ios/app/mcifleet20/id1443914247)
- [MciDelivery1.5](https://appshunter.io/ios/app/mcidelivery15/id1456670224)
- [MciService1.5](https://appshunter.io/ios/app/mciservice15/id1457335619)
- [MciDelivery2.0](https://appshunter.io/ios/app/mcidelivery20/id1462649402)

All apps by Maddenco Inc.: https://appshunter.io/developer/559504579

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*