# McLeod Telehealth — user reviews > 17 indexed App Store user reviews of McLeod Telehealth by McLeod Health, rated 4.90/5 from 375 ratings. - Source: https://appshunter.io/ios/app/mcleod-telehealth/id1189602155/reviews - App overview in markdown: https://appshunter.io/ios/app/mcleod-telehealth/id1189602155.md - Rating breakdown: 5★ 352 · 4★ 19 · 3★ 2 · 2★ 0 · 1★ 2 ## What do users think of McLeod Telehealth? Overall sentiment: positive **Pros** - 🚀 Fast and efficient service - 👍 Easy and convenient to use - 👩‍⚕️ Knowledgeable and kind doctors - 🏠 No need to leave home for care - ⏱️ Quick consultation times - 💡 Game-changer for busy individuals - 💰 Affordable copay - ⚕️ Great for urgent needs - 💯 Highly recommended - 👨‍👩‍👧‍👦 Lifesaver for parents **Cons** - 🐛 Severe service issues - ⏳ Long wait times with doctors - 🚫 Inability to switch doctors - ❌ Technical difficulties **Commonly reported bugs** - Doctor not joining the room - Cannot get out and rejoin a different doctor **Most requested features** - Medicare and Tricare insurance coverage ## Newest reviews (6 of 17) ### 5/5 — Love it!! *2018-07-12, version 10.4.115* Very easy and convenient to use. Only took about 5 mins with a live Dr. right from my cell phone. So much better than having to wait all night in an ER or hours in a pediatricians office (which isn’t open after 5) with a sick child. Great 1st experience. ### 5/5 — Very good *2018-04-24, version 10.4.106* Fast, helpful and caring! ### 5/5 — Best App on my Phone! *2018-01-20, version 10.2.200* This is the best app that I have on my phone! My daughter woke up in the middle of the night crying and screaming that her ears were hurting. She has had a cold for last two days... the last thing I wanted to do was take her to Urgent Care with the way the flu is going around. I saw a doctor within about 30 minutes of downloading this app and filling out all of the info. The visit took about 5 minutes and I will have a prescription for antibiotics waiting for us when the pharmacy opens. Thank you so much, McLeod for this amazing app!!!! ### 5/5 — Praise *2017-11-28, version 10.1.206* This is the most wonderful thing ever. I can’t believe that I was able to sit in my living room all warm and cozy while seeing a qualified physician. I will use this again and again and recommend this to everyone I know. If you don’t have this app. Get it NOW! ### 5/5 — So pleased *2017-11-12, version 10.1.206* This is the best app in the universe. So fast and convenient ### 5/5 — Excellent experience! *2017-09-14, version 9.5.018* I was able to a doctor in the middle of the night for my toddler who had an ear infection. We had a prescription waiting for us when the pharmacy opened! So easy and the doctor was very helpful! ## Most critical reviews (10 lowest-rated) ### 1/5 — Patient *2025-06-06, version 14.1.1* Worst service ever joined me to a room with a doctor and this doctor never came hours. I waited I’m confused. I tried to get out and come back into a different doctor and I can’t do that either. It just doesn’t work worst ### 5/5 — Televisit *2026-07-06, version 14.1.1* Great experience. Doctor asked all the right questions and was professional. ### 5/5 — Lifesaver *2024-08-03, version 14.1.1* Thank you so much for providing this service. The only thing I would change about it is my Medicare and Tricare insurance helping pay for each visit!! But the doctors are knowledgeable and kind and as a single mom, not having to leave my house to get care is amazing! ### 5/5 — Best Telehealth visit EVER! *2024-05-02, version 14.1.1* Dr. Markel is the best! She listened to me. A great visit. ### 5/5 — Game changer for this Momma *2021-03-05, version 12.0.1906* 19 minutes!! That’s how long it took to talk to the doctor and get a prescription IN HAND with McLeod Telehealth. Triston woke me up with a severe earache, and I was torn about taking him to the ER or waiting to take him to the doctor’s office when they opened. He couldn’t sleep and was crying because of the pain. I remembered someone telling me about McLeod Teleheatlth, so I downloaded the app, talked to a doctor literally within less than 10 minutes of hitting the “get” button from the App Store, and had a prescription IN MY HAND in less than 20 minutes of talking to the doctor. Mind is blown and soooo grateful! Shoutout to CVS on Irby Street too. I was so tired I entered the wrong birth date and year (in my defense, I could barely see), but that didn’t slow them down at all. ### 5/5 — Dr Tonya was awesome *2020-05-12, version 12.0.627* Awesome ### 5/5 — Video call *2020-04-29, version 12.0.627* It's was fast easy I may need us this more offering.. Great work ### 5/5 — A wonderful experience in under 10 minutes! *2019-05-29, version 11.3.105* This app is a lifesaver! I will be using it today on my lunch break for my swollen lymph nodes and sore throat. I have used it several times in the past couple of years and know how fast and efficient it is. A great app for working mothers—who do not have time to call out of work for a sick visit for themselves and/or their children. Highly recommended!!! 🤗 ### 5/5 — Keeps me away from more germs *2019-05-20, version 11.3.105* Easy to use, helpful practitioners, and keeps me from getting any sicker at an actual doctors office visit. I’m not sick often but when I am, I use this app! ### 5/5 — Easy to use *2019-03-14, version 11.2.016* I downloaded the app, input my information, and had a FaceTime like interface with a doctor in 30 min time. I got a prescription for an antibiotic and was done. Will definitely use again. ## Most praised reviews (1 highest-rated) ### 5/5 — Wonderful! *2018-10-02, version 11.0.003* This service has been absolutely amazing when I needed it most and couldn’t get into the doctor! Virtually no wait time, I didn’t have to leave my house and expose myself or others to more germs, and just paid my usual drs office copay! Couldn’t ask for better! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*