# MD Unemployment for Claimants — user reviews > 111 indexed App Store user reviews of MD Unemployment for Claimants by Maryland Department Of Labor, rated 4.30/5 from 7,646 ratings. - Source: https://appshunter.io/ios/app/md-unemployment-for-claimants/id1509526247/reviews - App overview in markdown: https://appshunter.io/ios/app/md-unemployment-for-claimants/id1509526247.md - Rating breakdown: 5★ 5,255 · 4★ 707 · 3★ 323 · 2★ 192 · 1★ 805 ## What do users think of MD Unemployment for Claimants? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient for weekly certifications - 💡 Helpful for personal record keeping **Cons** - 🐛 Unreliable functionality (unable to file claims, access account) - 🔍 Limited features compared to website - ⏱️ Frequent maintenance/updates disrupt usage **Commonly reported bugs** - Inability to file weekly claims through the app - Inconsistent account information between app and website - Frequent app crashes and maintenance downtime **Most requested features** - Allow more actions within the app (upload documents, view messages) - Provide status updates and information about ongoing issues - Implement live support/chat for better assistance ## Newest reviews (13 of 111) ### 4/5 — Navagation *2025-05-29, version 6.2.0* The Navigation System was fine until I got to the end to select payment method. ### 1/5 — What is the point? *2025-04-13, version 6.1.0* Why download a mobile app when you can’t submit weekly claims on it? ### 2/5 — Cell phone weekly verification *2025-04-06, version 6.1.0* Is so very inconvenient to do everything online and not over the phone because not everyone owns a computer and you can’t do your “weekly” verification on your phone app, meaning you have to go to a library to do it on a computer every week. The system should be a little easier to unemployed people because we already dealing with the depression of being unemployed. ### 1/5 — Annoying *2025-03-24, version 6.1.0* App has not been experiencing maintenance/performance issues. It forces you to do most thing on a computer instead of the app. The ID verification feature never works and I keep constantly getting locked out of account ### 1/5 — Not operational at all *2025-03-22, version 6.1.0* They are currently experiencing degraded performance issues is what pops up and stays on that message. It’s useless. ### 1/5 — Beacon unemployment *2024-12-16, version 6.1.0* I’ve been laid off twice in last 3 years. Covid horrible 8 hrs a day could not get a person on the phone, then I guest our state of Md. hired people all over county that were just collecting checks while my mother died of Covid and I had to take care of her. While losing everything I worked for and built. Now in 2024 it’s been 4 months without a payment. I would say to give 1400 dollars a week without proof, while I work and pay into unemployment system, tax systems this is sad. And last guy hung up on me, but that’s what you get when we pay people to work at home. ### 1/5 — No point I’m having a useless app *2024-07-26, version 6.1.0* If you can’t do anything why should we download the app. You can’t file an appeal, you can’t do any of the necessary actions on the app. What’s the point? I’m genuinely shocked that this is even a thing. Maryland is trash ### 1/5 — Review *2024-06-06, version 6.1.0* Subject: Unreasonable Treatment at the Unemployment Insurance Office I am writing to express my deep disappointment and frustration with the treatment I have received from the Unemployment Insurance Office. As someone who has worked diligently for over 20 years, I never imagined that I would be denied the benefits I am entitled to due to circumstances beyond my control. The main reason cited for denying me benefits is my religious observance, which prohibits me from working on Saturday or Friday. This deeply held belief has never been an issue throughout my entire career until now. Additionally, I am also the primary caregiver for my mother, who requires constant care and attention due to her medical condition. My mother's health is fragile, and she relies on me for her well-being, especially during the night when she needs oxygen and is at risk of blood clots. I cannot and will not compromise her care for the sake of meeting arbitrary work requirements. It is disheartening to be put in a position where I must choose between caring for my mother and securing the benefits I need to support us both. It is unjust and unreasonable to penalize individuals like myself who find themselves in challenging circumstances through no fault of their own. The system should be designed to support and assist individuals during times of need, not create further obstacles and hardships. I urge the Unemployment Insurance Office to reconsider their decision and provide me with the benefits I am rightfully owed. Denying me these benefits not only affects me but also jeopardizes the well-being of my mother, who depends on me for her care and support. I implore the office to show compassion and understanding towards individuals facing such difficult situations and to review their policies to ensure they do not discriminate against those who are simply trying to do right by their loved ones. Thank you for your attention to this matter. Regards A. Kerr ### 1/5 — Useless *2024-04-19, version 6.0.0* Like everything Maryland state seems to run it’s broken,useless. ### 1/5 — Not working *2022-06-17, version 5.1.0* I have not been able to log into my portal via the app because for the last 3months its been under maintenance and states “ The BEACON application is currently unavailable to perform maintenance. We apologize for any inconvenience this may cause.” No matter what time I attempt to log in. It the same prompt. However this is after the supposed update back in March. Its pointless! I hope hope it will be fixed soon because it definitely is an inconvenience! ### 4/5 — Things could be added. *2022-03-27, version 4.2.0* It would be much better if you could pick the claim You want to look at if there was more than one. You also aren’t able to see the weeks paid out. There should also be information about what is going on if there are things going on with the account because they were incorrectly put in the system so the claimant knows what is going on with the case. If you have tickets being worked on they could at least be listed. ### 1/5 — Maryland Unemployment *2022-03-12, version 4.2.0* Terrible system. No customer service when calling. Just no regard for peoples livelihood! ### 2/5 — Webcert *2022-03-10, version 4.2.0* This website is useful to an extent. You can check status on things but can no longer do webcerts on mobile it’s annoying. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login to App Issues *2026-07-31, version 6.4.0* The last ~6 months, the app won’t get past the opening screen and says “checking for latest update”. I have the latest iOS version on my iPhone. I’m not sure what the issue is, but everything I am reading says it’s a server issue for the party that runs the app. ### 1/5 — N/a *2026-07-24, version 6.4.0* I cannot check my correspondence, when I try to use the messaging system it doesn’t respond ### 1/5 — App *2026-06-22, version 6.4.0* Couldn’t file my weekly certification ### 1/5 — System is slow *2025-12-31, version 6.3.0* It takes entirely too long for the system to open up and too long to navigate from one thing to the next. ### 1/5 — Mobile App Review *2025-10-16, version 6.3.0* It’s trash ### 1/5 — Curious *2025-07-20, version 6.2.0* This whole system is unreliable. What is the purpose of having a mobile app when you can’t certify through the app? Huge waste of taxpayer money and claimants time ### 1/5 — Spoke with Henry *2025-06-06, version 6.2.0* This Application Isn’t working unable to do anything simple the worst! ### 1/5 — Beacon *2025-05-18, version 6.2.0* Biggest waste of time, no communication theres no reason for the app to actually exist, cant even complete my weekly job search on the app it just takes me to the web version which is even worse cause it makes it difficult to login there too ### 1/5 — Bank Verification *2025-05-09, version 6.2.0* Bank verification is deplorable. It connot verify my bank nor will it give a reason why. Trying to reach beacon tech support is infuriating because 1 the first group is not technical at all 2. You can't email and the "form" you supposed to fill out is not clear. Disgusting & unacceptable😡😡😡😡 ### 1/5 — Hate this app *2025-05-06, version 6.2.0* The app is always having maintenance issues, would consistently lock me out the account and would have to get it unlocked. It never accepts ID verification. It’s been useless. They’re now updating the app and I cannot get past the certification page. You can’t do half the things using the app, you have to use a computer. They are now using AI on the phones that request your social security # and making you wait hours for a person to answer the phone. Dealing with MD UI has been a paid in my body for the last 7 months ! ## Most praised reviews (10 highest-rated) ### 5/5 — Senior adults *2026-03-15, version 6.3.0* This app is awful and user unfriendly! If you are a disabled veteran unable to work, yet we have to be actively seeking employment.! This is contradicting and must be addressed immediately to avoid interruption of one’s livelihood!! ### 5/5 — Easy *2026-01-18, version 6.3.0* It’s easy to use and understand. This app makes the weekly certification process quick and accessible while on the go! ### 5/5 — It sucks *2025-12-22, version 6.3.0* Wiped out my username so I can not log in to my account anymore 😩😩😩😩 ### 5/5 — Great App *2025-08-30, version 6.2.0* Easy smooth and easy going never had a issue with this app before! ### 5/5 — Maryland Unemployment *2025-08-01, version 6.2.0* Amazing phone service representative. The phone app was bumpy at first but phone representative was truly a blessing. Thank You. Joseph ### 5/5 — Awesome *2025-01-02, version 6.1.0* The person I just talked to was extremely easy to understand, patient and kind. Thank you ### 5/5 — Torture utter torture *2024-06-23, version 6.1.0* Torture utter torture For no reason ### 5/5 — Never thought they had a app *2022-02-23, version 4.2.0* Very simple wish I would have found this along time ago ### 5/5 — Claimant *2021-10-22, version 4.2.0* Very secure and tight system! ### 5/5 — Very smooth *2021-08-24, version 4.2.0* After months of calling and finally getting someone I was directed to use the app after it was Reactivated I was able to do what was required keeping my fingers crossed 🤞 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*