# mdINR — user reviews > 44 indexed App Store user reviews of mdINR by Lincare Holdings Inc., rated 3.10/5 from 55 ratings. - Source: https://appshunter.io/ios/app/mdinr/id1198457391/reviews - App overview in markdown: https://appshunter.io/ios/app/mdinr/id1198457391.md - Rating breakdown: 5★ 17 · 4★ 10 · 3★ 6 · 2★ 8 · 1★ 14 ## Newest reviews (14 of 44) ### 2/5 — Billing *2026-07-29, version 4.0.8 (11)* I have called,text and emailed customer service asking for a breakdown of how my insurance is applied. No help received. I have 2 insurances to apply but nothing is sent to me. I have bills that both insurance has paid but they still bill me for it. An answer would be appreciated. Mary Ann Roberts ### 3/5 — Make the notification bubble go away please *2023-11-04, version 4.0.3(5)* See above ### 2/5 — App works ok on mainland US but don’t travel. *2023-05-27, version 3.2.8 (120)* Dear developers, please allow the ip adresses for the US territory of Guam to work so I can report my inr while traveling. Once you do, I’ll update my review. Thanks. Well another year has gone by. Please allow egress ip’s from the United States of America Territory of Guam. Feel free to contact me if you need more info. Also you might want to put a bug report feature in your app or on the lincare website. ### 2/5 — Reset network *2022-09-03, version 3.2.3 (116)* Reset network in iOS settings if it can’t log into their systems. iOS 15.6 broke it. Resetting iPhone Network in Settings fixed it. ### 2/5 — Bluetooth Fake *2022-07-01, version 3.2.3 (116)* Tried to pair my iPhone and clicked on Pair in the app. Nothing. Called and was told, “I don’t even know why people try to connect. You can’t.” Then why is there a Bluetooth connection offered in app and on the device? ### 2/5 — No longer works *2022-03-04, version 3.2.2 (115)* I have used this app for a long time and have come to depend on it. After this update it no longer works. Time to dig out the little INR recording booklet. Ugh. ### 2/5 — Does not work anymore from overseas *2022-01-06, version 3.1.3* I was able to use this app from Europe last year to report my INS test results and found it to be the best way to do it. No costly phone calls. I have been away from the States for a month and tried several times to use the app without success. The Philips customer service contacted by phone suggested to remove the app and reinstall it. I did that but I still could not use it. I hope that the technical staff will be able to resolve this problem. ### 3/5 — Horrible *2021-02-18* This app needs a major reboot my machine has Bluetooth but the app can’t sync up with my machine I’m told it’s “ in the works “ but they never fix the problem please fix this app for your patients !!! ### 1/5 — Warning if you’re on a high dose *2020-12-15* The app looks great but it won’t accept daily doses above 4mg, which doesn’t help when I’m on 9mg. If that was fixed I would use it. ### 3/5 — No Face ID? *2020-11-21, version 3.1.1* I just got an iPhone 12 with ios 14.2 downloaded the MDinr app and everything works fine except I have to input my password everytime to log in. Maybe I am missing a setting somewhere but it would be much more convenient if the face ID worked. ### 1/5 — Worthless *2020-09-02, version 3.1.1* How does one know if the INR result was successfully transmitted? No Indication of any kind. Result not listed in history.....nothing This App has no information about Bluetooth or Wi Fi. When trying to transmit results, it simply does not work. When you get a note saying that the information didn’t transmit, there’s no help or further support to figure out why. The tutorial is a sham; basically walking you through very obvious steps of logging in and that’s it, nothing more! The App will not stay logged in. The Bluetooth will not stay connected. ### 1/5 — App is broken cannot login *2020-07-26, version 3.1.1* App is now broken after the latest update. Cannot login to record results. I’ve deleted the app and reinstalled. App support seems nonexistent. Directed to Lincare website that has no information on the app. Please fix the app so I can report my results to my physician. ### 1/5 — Sign in *2020-07-10, version 3.1.0* I learned my birth name about 76 years ago. I learned my internet sign name about 15 years ago. But I have no idea what my PIN# is with mdINR. Is it on my birth certificate? Where do I find it? Maybe it’s tattooed under my arm. Should I check there? I was under the misconception that during the Covid-19 pandemic I would be saving you and me time with weekly reports. Your phone answering recording suggests I do this, otherwise I wouldn’t have tried to fool Mother Nature. Any insight on where to look for my PIN number? ### 1/5 — The worst *2020-06-19, version 3.1.0* Can’t login, no help from company, have called and held for 25 mins at a time only to get someone who can’t help me each time, never can get a call back from anyone who actually can help to verify login info. ## Most critical reviews (10 lowest-rated) ### 1/5 — I am SICK and TIRED of receiving text messages *2026-05-25, version 4.0.8 (11)* I am sick and tired of receiving text messages almost EVERYDAY from you people telling me to report my results. My husband calls the center with my results when they are done… we do it weekly. How the heck are you guys NOT getting my results?? I see other people are having the same problem with you guys as .. May I suggest getting it together?? ### 1/5 — It’s bad *2025-12-12, version 4.0.8 (11)* No help if you can’t contact a human to correct what’s wrong it’s useless just stopped recognizing my pin. Have been told I would be contacted. 2 weeks nothing. ### 1/5 — Garbage app *2024-11-01, version 4.0.7 (9)* It’s garbage. I still have to call the results in even though it comes up on the meter. Deleting ### 1/5 — Test dates are incorrect *2024-09-22, version 4.0.7 (9)* This app consistently tells me I’m not within the test window. The history tab has every test within the required timeframe. This app needs to be fixed. I get daily calls stating I’m out of compliance. Fix it! ### 1/5 — Privacy *2024-06-13* Your system is demanding when I should be testing…news flash that is between my cardiologist and myself…your company is not a healthcare provider…your company provides record keeping and tracking… If you can tell me my medication schedule then maybe I’d consider your suggestion… And I already know you don’t have that information…so very simply said if you don’t know my medication schedule how are you making demands as to when I test. Change it back to the way it was!!!!!! ### 1/5 — Please fix issues *2024-05-01, version 4.0.6 (8)* When I first got this app it worked great. Now not so much. To enter 1 INR I had to enter it 9 times. For me this is a truly live or death matter. I have had a stroke, I don’t want another. I just want it to work right. Please fix this ASAP!!!!! I have deleted and reinstalled app, I have turned my phone off and back on. And still doesn’t work the way it use to. ### 1/5 — Stuck notification and years to get Bluetooth syncing with meter reenabled but have not *2023-11-24, version 4.0.3(5)* Since the latest update, I have a stuck notification. There is no way to clear it. Additionally my meter once was able to sync results via Bluetooth until that functionally was removed and never brought back. ### 1/5 — App works ok on mainland US but don’t travel. *2022-10-13, version 3.2.3 (116)* Dear developers, please allow the ip adresses for the US territory of Guam to work so I can report my inr while traveling. Once you do, I’ll update my review. Thanks. ### 1/5 — Removed bluetooth *2021-01-22, version 3.1.2* I used Bluetooth with my Coag-Sense 2 meter but now it has inexplicably been pulled out of the latest update granted it worked horribly before. Wish the devs would fix this. ### 1/5 — App works well, but.... *2020-12-31, version 3.1.1* The Mobile App has worked well for me when entering my weekly INR results. Easier and quicker than calling in results over the phone. However, although I have consistently tested and reported my INR result each week on Thursday nights, I regularly receive phone messages stating I have not reported my results. I receive these calls/messages on various days of the week. The message comes across as if I have consistently not followed procedures. It says I can call customer service concerning any problem or issue, which I would like to do; however, no one has ever answered. I’ve called during working hours. I’ve never been given the option to leave a message, in response to the inaccurate message which is consistently left for me. My Nurse Practitioner with the doctor who handles the management of my blood thinning medication has a number and contact person who she has called. She has explained my testing schedule several times, as neither of us want you to think I don’t stick with my schedule. I just received another call (message) wanting to know where are my results and stressing the importance of testing and reporting as scheduled. I would like to resolve this issue, so I know we are on the same page. When referred to the App, itt is simply the normal site I use to report my results EACH THURSDAY EVENING. I’ve chosen to explain this issue here, as I have not been able to get it resolved, yet it seems a simple clarification is needed and maintained. Any suggestions?? ## Most praised reviews (10 highest-rated) ### 5/5 — Happy *2026-01-19, version 4.0.8 (11)* Happy with service. Like being able to self serve ### 5/5 — Works well *2025-08-18, version 4.0.8 (11)* The app works really well and it’s very easy to use. I’ve been using it a couple of years and I have never had an issue with it. ### 5/5 — Great App but *2023-10-27, version 4.0.3(5)* Notification bubble will not go away ### 5/5 — I love MdINR but... *2020-04-14, version 3.0.1* I love not having to call in my results, but I think there should be an option to notify the user at medication times and dosage changes. Also it would be cool to add some graphs to show what percentages you were in or out of range. ### 5/5 — Excellent app, one request *2020-03-18, version 3.0.1* This app works perfectly for me, especially since they added FaceID. The historical data is invaluable. I would like to see one feature and that is a place to enter the dosage instructions the doctor gives us. Or just a notepad feature so I can enter dosage instructions and anything else that might affect the results. ### 5/5 — Easy reporting *2017-12-04, version 1.02.34* This app makes it so easy to report your weekly INR reading. No more phone calls! I also like the historical graph so you can see the trends. ### 4/5 — User *2023-11-16, version 4.0.3(5)* Can’t get the message alert #1 to clear from app; have deleted and reinstalled three times but still there. ### 4/5 — Great App but *2020-10-23, version 3.1.1* This app is great and makes reporting my INR a breeze. The only downfall is a bug that doesn’t allow Face ID on the iPhone to work. Fix the bug and it’ll be 5 stars! ### 4/5 — Just a couple of bugs. *2018-07-04, version 2.0.2.61* The due date won’t change, and the first scan I did, told me the info was “too old”. 2nd time it worked. Can we get facial ID in the next update. How long does it take til my doc gets the report? Glad I’m not traveling all the way in to town now. ### 3/5 — Horrible *2025-11-10, version 4.0.8 (11)* This app needs a major reboot my machine has Bluetooth but the app can’t sync up with my machine I’m told it’s “ in the works “ but they never fix the problem please fix this app for your patients !!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*