# MDVIP Connect

> Secure patient-doctor communication and health management app. (iPhone/iPad app by MDVIP, LLC.)

- Source: https://appshunter.io/ios/app/mdvip-connect/id1108939704 (this page in markdown: same URL + `.md`)
- Developer: [MDVIP, LLC](https://appshunter.io/developer/1108939703)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.70/5 from 249 App Store ratings · 95 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 40 MB
- Languages: English
- Released: 2017-04-18
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mdvip-connect/id1108939704/reviews.md

## What is MDVIP Connect?

MDVIP Connect for iOS helps members easily connect with their doctor and make healthy choices every day. The benefits of the MDVIP Connect app include: 
• Enhanced secure messaging – ability to communicate securely with your MDVIP physician and/or staff. 
• Ability to update your contact information, manage payment profile and schedule payments. 
• Opportunity to view your most recent AWP results (if available) 
• In-app MDVIP support for any membership questions you may have. 
 
MDVIP was born in 2000 from an idea that started in the minds of forward-thinking primary care doctors who felt the healthcare system was losing its way. They knew there was a better way to practice medicine and provide the level of care and attention their patients deserved. 
• We believe healthcare should always put the patient first. 
• We believe medical care is not one-size-fits-all. 
• We believe doctors should have time to get to know patients beyond their symptoms. 
• We believe appointments should not come with time limits. 
• We believe in the type of primary care that improves health and lives. 
• We believe in MDVIP.

## Key features

- Secure messaging with physician
- Update contact information
- Manage payment profile
- Schedule payments
- View AWP results
- In-app MDVIP support

## What do users think of MDVIP Connect?

Overall sentiment: negative

**Pros**

- 📱 Secure messaging with physician
- 👁️ View medical records in one place
- 📊 Access test results easily
- 🔐 Consolidates multiple EHR portals
- 👨‍👩‍👧‍👦 Family care coordination
- 💳 Payment management functionality
- 🏥 Direct doctor communication

**Cons**

- 🐛 Persistent loading/spinning wheel issues
- ❌ Messaging feature frequently broken
- 📉 Outdated UI/UX design
- 💸 Poor value for premium membership cost
- 📱 Limited mobile functionality vs website
- 🔧 Lack of app maintenance and updates
- ⚠️ Inconsistent performance across devices
- 🚫 Missing core features from marketing
- 📋 Incomplete medical records display
- 🔐 No biometric authentication (Face ID)
- 💬 Single-line message box unusable
- 🔄 Frequent crashes and freezes
- 📵 Login issues and authentication failures
- ⏱️ Slow connection and responsiveness
- 🎯 Payment-focused home screen

**Commonly reported bugs**

- App stuck on loading screen indefinitely
- Login screen loops without authentication
- Messaging feature returns error codes
- App crashes on payment attempts
- App won't open or closes immediately
- Messages disappear or fail to send
- Text input box hidden behind keyboard
- Messaging text scrolls off screen
- Bundle errors on startup
- Internal server errors (Error Code 132)
- Records not displaying despite existing
- Photo upload functionality broken
- File attachment compatibility issues
- Inconsistent performance on iPhone vs Android
- Billing information not syncing
- Duplicate payment requests
- Slow refund processing

**Most requested features**

- Biometric login (Face ID/Touch ID)
- Multi-line message composition box
- Medication refill ordering
- Meal plans and workout integration
- Newsletter and recipe access
- Landscape view support
- Fitness app integration
- Appointment scheduling in app
- Notification system for doctor replies
- Keychain password auto-fill
- MyChart-style interface
- Settings/preferences management
- File attachment improvements
- Account information display
- End-to-end encryption
- Data privacy nutrition labels

## Recent user reviews (10 of 95)

All indexed reviews: https://appshunter.io/ios/app/mdvip-connect/id1108939704/reviews.md

### 1/5 — Canceling

*2026-04-11, version 3.4.1*

They’re canceling the app to save money so they can charge the patients more. Another great move for corporations and a bad move for health care.

### 5/5 — App works very well for me

*2026-04-09, version 3.4.1*

I’ve not had one problem with app 2001.  Does exactly like it supposed…contacting my physician when needed.

### 1/5 — Needs work

*2026-03-26, version 3.4.0*

App stuck. Cannot log in.

### 1/5 — Sorely lacking. Cannot see landscape view or what I have paid

*2026-03-05, version 3.4.0*

There are just so many web designers out there who can do a much, much, much better job with this MDVIP app. When a person pays for a service the app should Always have the account info right there in the app.

### 1/5 — Doesn’t work at all

*2026-02-27, version 3.4.0*

That says it all. Sign up. Log in. It just spins.  Believe it or not, not every activity needs an app. If you can’t make an app work, just use a website.

### 1/5 — Be wary. Bad app, worse system.

*2026-02-06, version 3.4.0*

If you are being sold this MDVIP system, be aware: this app, it doesn’t function. It’s used as a selling point, but in practice doesn’t work. Moreover, this whole idea of MDVIP is nothing more than doctors slimming their work load (which is understandable, I’ll concede) but… when you read MDVIP’s “pitch,” there’s plenty about new panels and more comprehensive care, etc. But enrolling and agreeing to use this service, or if your doctor is switching over? First, you might be booted from the practice if you don’t pay (real, and in most cases, the outcome). So, pay to keep your doctor, keep continuity of care. Or don’t, and find another doctor on your own. The worst is how the sales pitch about new screening and testing panels and preventative care… that’s all standard of care, and should not require *additional** out of pocket premium *on top* of what you already pay. Eg deductibles and co-pays. Which brings up the second part: being part of MDVIP doesn’t mean your insurance will magically cover new panels, tests, or preventative care. They are still, very much, the gatekeepers. Your insurance will still have to approve or reject any extra care, panels, tests, MDVIP or not. So, what is this, really? It’s pay to play. It means only a slice of the public is allowed to keep their primary care doctor. The slice who can pay. Period.

### 1/5 — App doesn’t load

*2026-02-05, version 3.4.0*

I’m seeing reviews as old as 7 years showing the app having long term problems and they still are not resolved

### 1/5 — Useless app

*2025-11-11, version 3.3.9*

After installing the app, it never worked over the span of a week. Every time I opened it, it said “loading” with a spinning wheel and never actually loaded, even after I just let it run for over an hour. Ridiculous

### 1/5 — Not great

*2025-11-11, version 3.3.9*

App is worthless. Never seen an app with less information

### 1/5 — App does not work

*2025-10-04, version 3.3.9*

Just a spinning loading indicator

## Frequently asked questions about MDVIP Connect

### What does the MDVIP Connect app do?

The MDVIP Connect app allows members to securely communicate with their MDVIP physician and staff, manage their payment profile, schedule payments, and view their most recent AWP results. It aims to help members connect with their doctor and make healthier choices.

### What are the key features of the MDVIP Connect app?

Key features include enhanced secure messaging with your doctor, the ability to update contact information, manage and schedule payments, view recent AWP results, and access in-app MDVIP support for membership questions.

### Is the MDVIP Connect app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

### Who is the MDVIP Connect app designed for?

This app is specifically designed for members of the MDVIP healthcare program. It provides them with a convenient and secure platform to interact with their physician and manage aspects of their membership and health.

### How does the app help with health management?

The app facilitates healthier choices by providing easy access to communicate with your doctor, view health results like AWP, and manage your healthcare profile. This streamlined access can empower members to stay more engaged with their health and their physician.

## Version history (last 5 releases)

### 3.4.2 — 2026-04-23

Bug fixes and Enhancements

### 3.4.1 — 2026-03-30

Bug fixes and Enhancements

### 3.4.0 — 2026-01-28

Bug fixes and Enhancements

### 3.3.9 — 2025-05-20

Bug fixes and Enhancements

### 3.3.8 — 2024-09-11

Bug fixes and Enhancements

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## More apps by MDVIP, LLC

- [MDVIP Physician Connect](https://appshunter.io/ios/app/mdvip-physician-connect/id1173026950)
- [MDVIP Events](https://appshunter.io/ios/app/mdvip-events/id1421908827)

All apps by MDVIP, LLC: https://appshunter.io/developer/1108939703

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*