# ME Bank — user reviews > 74 indexed App Store user reviews of ME Bank by Members Equity Bank Pty Ltd. - Source: https://appshunter.io/ios/app/me-bank/id657670717/reviews - App overview in markdown: https://appshunter.io/ios/app/me-bank/id657670717.md ## Newest reviews (17 of 74) ### 1/5 — avoid *2025-01-30, version 3.2.5* avoid ### 1/5 — Just crashes *2024-11-24, version 3.2.5* Don’t even bother, this app shows a start screen then just quits. Yet another reason to find a different bank. ### 1/5 — Failed to impress right at first time *2024-11-09, version 3.2.5* I am trying activate my debit card and set a pin. After about 10 seconds I get error something went wrong please contact me bank customer care. Surprised these basic steps is t working on App and require me to call customer care. ### 1/5 — Just the worst bank App there is out there *2024-11-05* This App sets a new standard in poor response, functionality and just all round poor performance. Six months of using it and constant error messages on log-in saying ‘Ops something went wrong, try again’. It’s SO slow and when you do get in and ask to view something like Future Payments, it will just sit and spin until you give up. Then there’s the time it takes for ME to send money using the App. If you send money in during banking hours it’s there instantly, go the other way and send money using the ME App to another bank and it takes hours if not a day to get there. I use several other bank Apps and these are light years ahead of ME. I guess they have to pay for a good mortgage rate by cutting back on IT and App development. ### 1/5 — 2025 and only partial OSKO PayID *2024-10-15, version 3.2.5* There’s just no excuse anymore, and now MeBank have an entirely seperate banking product offering PayID that isn’t compatible with their homeloan products. Stop making excuses. ### 1/5 — Disappointing, and still no osko payments *2024-10-08, version 3.2.5* The lack of functionality in this app compared to other Australian banks is really poor. We are still unable to make osko real time payments from this app or accounts linked to it. Every other bank I’ve used has had this functionality for years. Apparently still at least a year before they retire this app and archaic accounts. ### 1/5 — Poor user experience *2024-08-12, version 3.2.4* I have been a ME bank customer for years, and the experience using the app for online is pretty bad. I recently started using commonwealth bank and some features of the app are so handy, things like notifications when money comes in/out of an account. I also don’t understand why sending money to my ME bank account is instant but sending money from ME to another bank can take several days. Very much considering closing my account with them. ### 1/5 — Horrible app, rubbish bank *2024-08-12* I joined ME bank several years ago after leaving commbank because of how they invested my money. Sadly ME bank has failed me so many times ive since empties my account and gone to another bank. I had large sums of money withdrawn from my account without my consent or knowledge and when i informed ME bank of this they investigated it and sent me a letter essentially saying “not our problem”. Obviously the people i trust to look after my money not being able to look after it at all is a problem for me so i tried to close my account but have been unable to because the steps on their website dont even exist in the app. Im a firm believer in green investment and small banks but DO NOT trust ME bank they are rubbish. ### 1/5 — It’s getting worse! *2024-07-25, version 3.2.4* Every day this app is failing more and more often, it’s getting embarrassing. Please replace it! ### 1/5 — What about us? *2024-07-15, version 3.2.4* What about your loyal customers who have been members for year and decades. When are we going to get a modern banking experience? Why are we still suffering with the outdated, buggy app that doesn’t even recognise FaceID part of the time? Why is our loyalty being ignored? ### 1/5 — Small and cramped *2024-05-14, version 3.2.4* Bring back larger fonts and the generous spacing / margins. If you like it, keep it. But give the rest of us an option to change it. ### 1/5 — Type too small and too light *2024-05-13, version 3.2.4* Not everyone has good eyesight. ### 1/5 — SMALL TEXT *2024-05-04, version 3.2.4* The text is so small you need glasses to see it ### 1/5 — Unusable *2024-05-02, version 3.2.4* Can’t even open the app anymore it’s glitching that much ### 2/5 — Too Small *2024-05-01, version 3.2.4* The latest app update is “clean” but much smaller than the previous version and hence more difficult to read. ### 2/5 — New look too small *2024-04-29, version 3.2.4* I loved the app but today logged in and thought I didn’t have my glasses on. The font size is so tiny. I’d love to be able to go back to how it was ### 2/5 — Recent interface update *2024-04-29* I really hate the look of the app after a recent update. before and it was easy to look at, to read and to use. Now it’s horrible! The front is tiny and hard to read and the list is just plain ugly to look at. I don’t understand why something Iike this needs to change. If you want to make an improvement look at functionality like being able to update automatic transfers directly from the app. currently to change something I have to log onto a computer. ME bank is the only banking app I have used that doesn’t have this functionality! ## Most critical reviews (10 lowest-rated) ### 1/5 — Communication *2026-04-01, version 3.2.5* Rolling out a new app and not increasing call centre staff. On hold for 2 hours and still no one to talk to. Not happy. ### 1/5 — I used to like them *2026-04-01, version 3.2.5* I used to like members equity, but they have drifted since being ME. I still don’t like all the hoops, inspired by other banks, you used to be different! ### 1/5 — Not working on iPhone 17 *2026-02-12, version 3.2.5* Just upgraded to a new iPhone 17 (iOS 26.3) and the app does not open. Worked fine on previous 16e. ### 1/5 — Worst Customer Service *2025-10-27* Probably to worst customer service I’ve ever come across. Locked me out of my app due to some verification, told me it would be 3 days then after calling them multiple times they inform me on the third day they’re still verifying and will be up to another 28 days… no other information or response. Provided with an email to check the progress of the issue but never get a response. How can they function like this ? Easily the worst customer service I’ve come across and for a bank to do this is mind blowing. ### 1/5 — App literally not opening on iOS 26 *2025-10-01, version 3.2.5* As the title say, it’s unusable on iOS 26. I hit the app icon, it opens and then crashes. I have deleted it and redownloaded it and it still does it. I’ve restarted my phone, it still does it. It’s cooked and needs an update immediately. ### 1/5 — Rubbish!!! *2025-09-11, version 3.2.5* What a joke this app is!! ME bank need to speed up the transition of accounts to MEgo or they about about to lose a customer ### 1/5 — Difficult getting onto app *2025-05-24, version 3.2.5* Would be a zero if I could. Accounts were transferred over. I tried to get on, did the 2 factor id and told “oh no can’t log you on” told had to call. When I called I spent 1/2 hr on phone and told there’s nothing wrong with account please continue to log on. Can someone explain how keeping logging on changes anything when you can’t log on. Pretty poor for mandatory change over. ### 1/5 — JOKING *2025-05-24, version 3.2.5* IF THERE IS A MORE PRIMATIVE + USELESS BANK ITS “YOU” ME BANK !! To anyone who bothers to read this their little catchphrase is “ME BANK THE BANK FOR YOU” - my god TRUST IT - [mebank] is NOT FOR YOU or ANYONE • NO PAY ID • NOT EVEN CARDLESS CASH • NOT 1 BRANCH [must use Aust Post • OHH AND THE BEST ONE - THEIR WEBSITE IS JUST AS PRIMITIVE IT CRASHES REGULARLY AND GUESS WHAT WHEN IT DOES ?? • CUSTOMER SERVICE TEAM - lol WHAT CUSTOMER SERVICE TEAM !!! [they’re DISGRACE] {“Xmas Eve”OF ALL TIMES it crashed + multiple times in 2025 !!} • Seriously THIS BANK IS THE MOST FRUSTRATING USELESS JOKE OF A BANK - TRUST IT ### 1/5 — Total rubbish *2025-03-21, version 3.2.5* I’ve lost all confidence in this bank - if they can’t even build the most basic of apps, how are they managing other aspects of banking. I’d avoid them completely. ### 1/5 — Won’t open *2025-02-03, version 3.2.5* App keeps closing, even though it’s updated ## Most praised reviews (10 highest-rated) ### 5/5 — No Issues at all *2023-03-19* Early days but the app is working well and am finding it convenient. Especially like how you can see selected account/s without opening the app which is handy if watching for incoming or outgoing monies. Definitely not finding it slow to open on newer iOS but is a little slow on older versions such as iOS 12 but still OK. Great bank with great interest options and would recommend this bank to anyone wishing easily opening accounts. ### 5/5 — loving this app *2021-10-21* just recently joined with ME bank and haven’t found any issues with the app. maybe the loading is a little slow but honestly not a big deal. looked at reviews of the app before joining and it made me slightly concerned but honestly have not experienced anything that anyone else has mentioned. personally this app works well for me and i’m quite happy! ### 4/5 — Please have an ad account function on the app *2021-10-09* And please have information on your website that states Osco pay as it is important I literally just signed up and there’s nothing about it so I kinda feel that I waste of my time I’m trying to look for a good bank that’s got just about everything that I’m after your settings are worse than my state have a look terrible try to base your settings like how Commonwealth Bank has theirs and across between Westpac settings please you would learn a lot if you have these following banks westpac and Commonwealth, nab If you can combine all of these banks the settings the layout your app your bank would be completely five stars no doubt at the moment it’s only 4 1/2 not too bad I would still recommend that you’re doing good for the world keep up your good work also for the advertisement I keep seeing you in the movies I like what you done could you add more community based like what you do and how are you help not sing about me because it doesn’t really explain how it helps specially someone on a pension and I love it the fact that you will reimburse ATM fees I love that that’s amazing you’ve only got one problem do you need an open account settings within the app in at Osco pay and from the looks of it you also need to reset password inside the app as that function is not available so technically I have to reset my password every seven days because you don’t specify what I do next after I sign in like there’s no instructions about can I send money to what is it ready to go I personally will offer my services in my suggestions I will recommend this Bank but only if you can improve on the following please and also could you bring a pop-up store into Hobart Tasmania because nobody knows about you unless they go somewhere where there’s an advertise meant thank you ### 3/5 — Time of day should be implemented. *2025-02-15, version 3.2.5* The app is OK for the most part. But ME Bank, please display the time the transaction was made, in this app and on the website. I already asked for this in the website feedback, but nothing is being done. Why is this hard to implement? ### 3/5 — Does the job, but could be improved *2024-06-28, version 3.2.4* It would be good if we could be notified of any incoming or outgoing transactions for our everyday accounts. ### 3/5 — Does the absolute basics *2023-11-13, version 3.2.3* It’s stable and can do the absolute minimum. But it’s poor enough to recommend a different bank. The unforgivable element is that it labels transactions by settlement date, but transaction date and there is no way to change it. When the bank and vendor settled isn’t of any use to me, I want to know when I spent the money. ### 3/5 — It was great until it bugged *2022-08-12* I’ve been using the app since it came out and rely heavily on it. One of the updates or something must have screwed up my log on because when I used my fingerprint it stopped and said that it was unauthorized (when nothing has changed), I could log in with my PIN but now it tells me to reset my PIN and when I try to it crashes the app. Now I have to do it the long way through the website. Please fix this!! ### 3/5 — 3.2 feedback *2021-10-27* Just updated to 3.2. Referring back to another earlier reviewer: Account balances page still taken up by ME icon. I like the black/white contrast of the transfer page, why isn’t this reflected in the other pages? I also note that the log off action appears inconsistently on the other page, it is also annoying having to scroll down to log off , this action should be very apparent. Thanks Stephen ### 3/5 — Good but has a frustrating issue *2021-09-01* I've been using this for a couple of years now. I mostly like the app. However there are a couple of issues that continually cause frustration. The latest update to the login screen doesn't flow well. If you have face ID setup there is a lag between the passcode popping up and the face ID process starting. If you are in a hurry this is a problem. If face ID is setup, don't show the passcode option straight up. The most frustrating issue concerns transferring money. You can't see any of the balances of the account you're transferring from. If you forget exactly how much you have you have to cancel the transfer, look at your balance again and then begin again. ### 2/5 — Not Compatible with IOS 18.3.1 *2025-02-12, version 3.2.5* I recently upgraded my iPad to IOS 18.3.1, since then I have been unable to open the app. It crashes immediately upon trying. I have deleted and reinstalled the app but the problem persists. A call to the bank’s support centre was to no avail, they denied there was any problem. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*