# Mechanics Bank-Mobile Banking — user reviews > 24 indexed App Store user reviews of Mechanics Bank by Mechanics Bank of Ohio, rated 4.85/5 from 1,534 ratings. - Source: https://appshunter.io/ios/app/mechanics-bank-mobile-banking/id731605670/reviews - App overview in markdown: https://appshunter.io/ios/app/mechanics-bank-mobile-banking/id731605670.md - Rating breakdown: 5★ 1,275 · 4★ 77 · 3★ 16 · 2★ 4 · 1★ 18 ## What do users think of Mechanics Bank? Overall sentiment: positive **Pros** - 👍 Easy to use app - 🚀 Instant updates - 🤝 Great customer service - 💻 Seamless banking experience **Cons** - 🐛 Face ID/password issues - 🕰️ Slow loading times - 🔄 Glitchy app updates **Commonly reported bugs** - App not loading or crashing - Inability to log in **Most requested features** - Apple Wallet support for debit cards - Improved app layout and design ## Newest reviews (4 of 24) ### 4/5 — NEEDS APPLE WALLET SUPPORT FOR DEBT CARDS *2022-05-25, version 10.6.1.1* This app is good. Keeps track of purchases (even though sometimes purchases take some time to show up), but a HUGE DISAPPOINTMENT is the lack of apple wallet support. It would be nice to not have to carry around my wallet, just to carry my card. Wallet support would mean I could actually use my phone to pay for things at stores without having to take out my physical card, or risk losing it. Plus it would be be even more secure to use the wallet app, with all of the scammers who use card phishing scanners to steal your information when you use your physical card. ### 4/5 — Touch ID *2017-01-31, version 7.0.623* This app is good but would definitely be a 5 star if there was an option for Touch ID to sign into the app. Also would love if the bank would use Apple Pay. ### 5/5 — Pure awesomeness *2014-01-22, version 4.3.198* Thank you! I love this app! Works wonderful and makes life easier. Now instead of driving to the ATM I can check on my phone. Saves me gas and time. Thanks again! ### 5/5 — Great *2013-12-10, version 4.3.198* Love the new app... Awesome about time. Thank you. Works Great ## Most critical reviews (10 lowest-rated) ### 1/5 — Update ruined it *2024-03-30, version 24.1.0.1* Face ID no longer works, takes forever to load ### 1/5 — Where is Face ID!??? *2023-01-21, version 10.6.2.1* It won’t remember my password and does not support face ID!? VERY FRUSTRATING. Try to reset password on app and it just resets to the pass reset screen. Fix this PLEASE! ### 1/5 — Doesn’t work *2020-12-22, version 10.5.0.1* The app hasn’t been working for a few weeks now. Just did the update & it’s still not working. Doesn’t get to the screen to log in. Just spins. ### 1/5 — Not working *2020-12-11, version 10.3.0.1* Won’t even load to the screen... have to go to safari to the website to log in... worthless.. ### 1/5 — How frustrating! *2020-04-24, version 9.0.1.1* Who’s giving this app 5 star ratings? It won’t even let me log in. Guess I’ll be sticking to Chrome ### 1/5 — Would be nice if it worked right. *2019-11-19, version 9.0.1.1* App is slow, glitchy, never works right ### 1/5 — Yugo banking app at best *2018-04-15, version 17.4.79* Nothing compared to other banking apps. Upgrade and move into the 21st century. ### 1/5 — Please update *2016-10-15, version 6.0.1716* If you enter your password incorrectly once it never lets you in even if you enter the correct password ### 2/5 — New app update is horrible *2022-05-04, version 10.6.1.1* The update to the app recently is horrible. I’m forever scrolling to look at what I need to, it looks like it’s from 1997. I do not like it at all. Bring back the nice layout of the previous version. ### 2/5 — Bummed *2020-12-17, version 10.3.0.1* Was great, until it no longer worked and nothing could fix it. Tried checking if needed update, using newest version ( 100.3.0.1 ) On iOS 13.6.1 Loved being able to rely on this app but sadly now I can’t use it ## Most praised reviews (10 highest-rated) ### 5/5 — Great Bank! *2026-06-22, version 26.1.401.1* Friendly bank always welcoming you with a smile, always happy to help with any questions you may have, and extremely personable, that’s my bank! ### 5/5 — Great banking app! *2026-05-12, version 26.1.401.1* Easy to use app with everything I need to manage my finances. ### 5/5 — Best bank to bank with *2026-04-17, version 25.2.101.1* Recommend Fs good bank to have ### 5/5 — Review *2024-08-27, version 24.4.1.1* Best bank!! Never have any issues been a customer for 16 plus years! Love all the new updates and features ### 5/5 — Great app *2024-04-30, version 24.1.0.1* I’m not very good with technology, but this app is amazingly easy to use. Thank you. ### 5/5 — Outstanding bank *2024-02-16, version 11.4.0.1* Although I moved away, I still bank at Mechanics Bank. I especially appreciate the service from the staff at the Shelby branch. Thank you! ### 5/5 — Great place with great people *2023-10-12, version 11.4.0.1* Great place with great people ### 5/5 — Amazing Bank *2023-04-27, version 11.4.0.1* I have had numerous bank accounts in the past 40+ years and I honestly can’t say that this is the best bank I have ever worked with! From the first time I walked through the door I was impressed with the people and the policies in place. I would highly recommend this bank to anyone local! ### 5/5 — Update *2022-04-26, version 10.6.1.1* The new update is a huge breath of fresh air. It updates instantly, and the layout is easy to understand. Well done, the little details make all the difference, such as the green number to show an increase in balance and a red number to show a withdrawal or decrease in balance. Small things matter. -Kam, a thankful customer ### 5/5 — Great app! *2015-04-24, version 4.6.37* All works great! hopefully they'll update it for iPhone 6 and add Touch ID. That would be nice. But it's perfectly functional now! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*