# Mechanics Bank Mobile Plus — user reviews > 30 indexed App Store user reviews of Mechanics Bank Mobile Plus by Mechanics Bank, rated 4.43/5 from 630 ratings. - Source: https://appshunter.io/ios/app/mechanics-bank-mobile-plus/id6756247775/reviews - App overview in markdown: https://appshunter.io/ios/app/mechanics-bank-mobile-plus/id6756247775.md - Rating breakdown: 5★ 106 · 4★ 8 · 3★ 12 · 2★ 3 · 1★ 12 ## Newest reviews (10 of 30) ### 1/5 — HomeStreet Bank app was much better *2026-04-15, version 25.2.1* This terrible app and awful customer support led me to a new bank. I can’t believe HomeStreet sold out to such a lousy company. ### 1/5 — Fix!!! *2026-04-14, version 25.2.1* Horrible!!!! I NEVER EVER had a problem with Homestreet Mobile Banking! I downladed Mechanics Bank Mobile Plus and have had to call 2 times already to let me get access to my own account. It keeps telling me I may have been restricted from my account or entered wrong password ughhhh! Fix this issue!!!!!! ### 1/5 — It Sucks! *2026-04-11, version 25.2* The App sucks! Slow and horrible UI! ### 1/5 — In adequate app *2026-04-10, version 25.2* This has got to be one of the worst apps I have ever used. At least 10 calls to customer support and it’s still not working correctly. ### 1/5 — Horrible App *2026-04-08, version 25.2* Crashes constantly. Keeps telling me I entered the wrong credentials. Tells me I’ve timed out during login! I was afraid of this when my beloved HomeStreet Bank got bought out by this unknown and obviously poorly managed bank. I’ll be switching soon you can bet on that. ### 1/5 — Never is easy *2026-04-08, version 25.2* The app either spits me out, won’t allow me to log in, or 9 out of 10 times says I need to contact customer service. It’s very frustrating ### 2/5 — Worse than HomeStreet *2026-03-30, version 25.2* Slow and glitchy app, pages don’t load , transactions don’t load. Really unfortunate since the HomeStreet app was working fine ### 1/5 — Worst Bank + App Ever! *2026-03-30, version 25.2* I was a HomeStreet Bank customer for over 15 years, and they recently got acquired by this unknown bank called Mechanics. I feel truly bad for any of the old HomeStreet employees, because the transition has been rocky to say the least. This banking app is just ridiculous - it is extremely slow (stress inducing), cluttered, non-intuitive, and hard to navigate. Due to the nature of this being a smaller and unknown bank combined with current politics going on, I plan to switch to a popular and well-loved credit union (BECU) asap. I’ve never written a review for an app but this one is so awful it needs addressing!! ### 1/5 — Awful *2026-03-30, version 25.2* Every time I log in it makes me repeat all the steps required the first time you log in. There is no way to agree to the terms to set up bill payments. Clearly the work of idiots. ### 1/5 — To hard for seniors *2026-03-27, version 25.2* Don’t understand it to hard not like HomeStreet ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-07-28, version 25.2.1* Terrible app. Glitchy. Changes constantly and breaks plaid connections. Constant issues. They had a very long time to get this stuff correct before the bank merger and months later they are still having issues. This is horrible. I have to look for a new bank because of all these constant issues especially plaid not working all the time anymore. ### 1/5 — The worst! *2026-07-01, version 25.2.1* The worst banking app EVER!!!! Every time I sign in I get a notice saying my session has expired. Because of that I am unable to log in. I’ve been a customer since Kaiser Federal and now this horrible bank took over and it’s the worst. I’ll be closing my account for sure! ### 1/5 — Not a happy camper *2026-06-17, version 25.2.1* Mechanics bank took over HomeStreet Bank. You’ve made it more complicated for people to sign into their account on a laptop or computer I went into one of the branches to get help with this, and he spoke down to me and seemed hostile. I may be an older woman, but I’ve been using online banking since he was in kindergarten. He was the exact opposite of a friendly employee. Today I was talking to Xfinity on the phone trying to set up auto pay through my debit card and my debit card wouldn’t work. I am planning to take all my money out of mechanics bank to put into BECU where customers come first like they did when yours was HomeStreet Bank. ### 1/5 — Homestreet —> Mechanics *2026-06-16, version 25.2.1* outdated system that moves very slow and is not user friendly ### 1/5 — Horrible Bank *2026-06-09, version 25.2.1* 1 star ### 1/5 — Terrible App *2026-06-05, version 25.2.1* The new app is terrible! The older version worked so much better. The new one took me two days to get access to my accounts .. why??? Its now quicker for me to go straight to Mechanics website for my online banking. What is the point of an app if the thing doesn’t work? Once again - today I tried to access my accounts but NOOO! And once again it doesn’t recognise me!!! It’s a constant hassle. Come on! If you design an app make it work for the consumer.., maybe go back to your older version … at least it worked reliably. ### 1/5 — Products should be made easier to use. *2026-05-18, version 25.2.1* I am 88 years old and have always done my own banking. Since you changed to Mechanics Bank I have had nothing but problems. I am thinking about changing to another bank. I am tired of having to go into the bank to get it straightened out. Another thing I don’t understand your two different balances. No other banks I have used have never had two different balances. ### 1/5 — Layout not senior friendly *2026-05-13, version 25.2.1* The numbers are too small. Hard to read in the app. Pls improve! ### 1/5 — Worst app ever. *2026-05-11, version 25.2.1* Zelle doesn’t work for person who pays me every month. Went to the bank to inquire about and they sad nothing changed, it should work . Well it doesn’t!app is difficult to navigate. I’m researching other banks to use. ### 1/5 — Needs a simpler and more user friendly design *2026-05-07, version 25.2.1* Could you please come up with a better design? It’s hard to navigate, and the overall design feels unnecessarily complicated for basic banking tasks. Simple things that should take a few taps end up being frustrating to find. I am a member of couple of local credit unions, and their apps are smooth, intuitive and much easier to use. Compared to those, this app feels outdated and over engineered. I hope the app gets a redesign focused on simplicity and user experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Personal account *2026-07-13, version 25.2.1* Todo excelente! ### 5/5 — Banking *2026-06-02, version 25.2.1* I like the ease of Mobile banking with Mechanics bank.🏦 Thank you 🙏 ### 5/5 — The best *2026-05-02, version 25.2.1* It’s the best ### 5/5 — Security *2026-03-29, version 25.2* I have facial recognition but still have to use a password. Please waive the double security. Thanks ### 4/5 — Staff *2026-07-09, version 25.2.1* Because this is a new account, the only thing that I can positively comment on the wonderful staff that you have working at the Mechanics Bank in Seaside California. Theywerevhelpful. ### 3/5 — Getting online *2026-03-31, version 25.2* It took two days for me to do this first day got me on, but then when I tried to read reconnect the next day to my online banking didn’t work so I had to start all over first day I was on the phone for an hour with someone trying to help me second time. It took only a few minutes so that was much better. Hopefully it will work from now on. ### 2/5 — Disappointed *2026-08-14, version 25.2.1* This app sucks, it is very slow. I have tried to update my Face ID & it cannot even manage to get that going. ### 2/5 — The old app was better *2026-06-11, version 25.2.1* This app looks like it’s from the 90’s. It’s slow and lags / gets frozen often. ### 2/5 — Banking app *2026-05-23, version 25.2.1* Easy to use, handy for multiple tasks. ### 2/5 — Glitchy *2026-04-20, version 25.2.1* The system at Best is glitchy every time you have an update I have to reset my password. Your system is too glitchy and very cumbersome. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*