# MECU Anywhere Mobile Banking — user reviews > 51 indexed App Store user reviews of MECU Anywhere Mobile Banking by Members Exchange Credit Union, rated 4.84/5 from 2,457 ratings. - Source: https://appshunter.io/ios/app/mecu-anywhere-mobile-banking/id433931548/reviews - App overview in markdown: https://appshunter.io/ios/app/mecu-anywhere-mobile-banking/id433931548.md - Rating breakdown: 5★ 2,219 · 4★ 157 · 3★ 41 · 2★ 13 · 1★ 27 ## What do users think of MECU Anywhere Mobile Banking? Overall sentiment: positive **Pros** - 🤝 Excellent customer service - 🚀 Convenient app features - 💳 Reliable banking experience - 👍 User-friendly interface - 🔒 Secure banking **Cons** - 🐛 Occasional app crashes - 🕰️ Delayed mobile deposit processing - 🔒 Overly complex password requirements **Commonly reported bugs** - Recurring payment issues - Blocked third-party app integrations **Most requested features** - Saturday branch hours - External account transfers - Cash deposit option ## Newest reviews (12 of 51) ### 5/5 — Long time customer *2018-09-04, version 4.16.1260* I have been with members exchange for many years..I stay with them because of their unbeatable service and availability.. ### 5/5 — 5 Star rating *2018-08-08, version 4.16.1260* Excellent bank excellent staff best bank I’ve dealt with so far ### 5/5 — 4 stars instead of 5 *2018-07-21, version 4.2.255* I gave you 4 stars because in my opinion you are close to being the best banking experience I have on a regular basis. The customer service is exceptional, I seem to get the same person, her name is Diamond, almost every single time I call. She represents you on a very polite and professional level. I have spoken with 2 other ladies, sorry I don’t have their names, and they too were just as polite and professional. I work for USAA and custom service is a priority for my company. That’s why I recognized and appreciate the exceptional customer service I get when I call MECU. The reason for the 4 stars instead of 5 is for the number of times I have tried to use my card and a charge wouldn’t go through. Not because of insufficient funds, but because I live in Arizona and you are just making sure it’s not fraud, I do appreciate the safety measures that you have in place, they just sometimes are inconvenient. ### 5/5 — Does it job *2018-07-19, version 4.2.255* It does a good job. No problems at all. ### 5/5 — Love my MECU *2018-07-09, version 4.2.255* That banking App is awesome, when you can deposit checks, move money to different accounts and add to your Apple Pay is a wonderful tool with great security. And when I go inside my MECU Service is also great, friendly smiles and fast service. 15+ years as a member I’m very pleased with the service. Keep up the good work and thanks for that #1 app that’s my opinion. THANK YOU FOR YOUR SERVICE. ### 5/5 — Best Bank I’ve ever been with!! *2018-06-27, version 4.2.255* Love the staff Online banking is super secure App is Great ### 5/5 — Too many passwords change *2018-05-15, version 4.2.255* The last security update went too far. Have to change it too often and the complexity requirements very difficult to remember ### 5/5 — Love It!! *2018-03-20, version 4.2.254* Love The Flexibility of this App!! ### 5/5 — Picture deposit *2017-12-11, version 4.2.254* In my opinion it should clear the same day as if you were to go in the store and deposit. I get paid on Friday and I get off at 5. It is trouble trying to beat traffic to get to the bank. I should be able to take a pic of it and it should clear the same day. Thank you ### 5/5 — App *2017-09-27, version 4.2.254* Like the old app set up better... ### 5/5 — Love this app!! *2017-08-24, version 4.2.254* Great App!! Great Financial Institution!! ### 5/5 — Great *2017-07-08, version 4.2.254* This is so much better than before ## Most critical reviews (10 lowest-rated) ### 1/5 — Passwords *2019-04-09, version 4.16.1260* The app want let me store the password then recall it when it’s time to type it in. Stupid!!!!! ### 1/5 — Unsatisfying service *2018-12-27, version 4.16.1260* I’ve had more trouble with this bank than any of my other banks put together. They are still pulling money out of one of my accounts for a loan that was paid off months ago. Customer service is absolutely awful. Interest rates are also sky high even with good credit. I will not do business here ever again. ### 2/5 — It’s wrong *2021-05-15, version 4.38.192* Hold payment so can charge over graded ### 2/5 — Great but.. *2018-01-02, version 4.2.254* The app works as it should be the security is way too tight when normal people have trouble setting up a password. Even your employees complain about it ### 2/5 — Mediocre to Say the Least *2015-11-13, version 3.10.220* The app crashes constantly, especially with the new features!!! When will the touch ID actually work? And I can't figure out why there is a quick view that requires your password every time!! ### 4/5 — Great *2019-03-15, version 4.16.1260* Great bank I’ve been with you guys 10 years. I would give five stars but it’s the fact that you guys have blocked cash app from working with our accounts and that’s how i get paid with my services with my business which forced me to open an account with another bank to be able to get paid. ### 4/5 — Pretty good app *2018-11-13, version 4.16.1260* I love the fact that I can log in with Touch ID on my phone. It makes using the app pretty easy to use on the go. The app features are also very simple to use. ### 4/5 — Review *2018-09-04, version 4.16.1260* They are the best. Better than five stars. ### 4/5 — Much improved *2017-07-16, version 4.2.254* So much better than before! Easier to keep up with my accounts. Only 4 stars because I can't transfer money from external accounts. Please add this feature! ### 4/5 — Great App *2016-10-20, version 3.11.236* I can always keep an accurate picture on my banking at a swipe. ## Most praised reviews (10 highest-rated) ### 5/5 — Prinette *2023-06-14* I had a problem with my password and Prinette assisted me not once but twice this morning because I messed up. She is so understanding, knowledgeable and personable when assisting me. She’s a huge gem in my eyes and a great employee for MECU. Much love ### 5/5 — Question *2022-12-01, version 4.40.120* Great Service but are you ever going to open a branch on Saturdays? ### 5/5 — Great company *2022-11-04, version 4.38.192* Excellent customer service and professionalism 100%!! ### 5/5 — Great Banking *2022-01-04, version 4.38.192* I have been with Members Exchange for more than 10 years - Absolute Great Services. ### 5/5 — Mz. SoKino’s Daycare *2021-06-28, version 4.38.192* Banking with Members Exchange truly have been the best decision that I could have made for my business! From day one of me going into the bank. I would like to give special recognition to Addie Ingram, she is the best! I wrote a review previously but for some reason I don’t see it, so I’m doing it again. I was having not such a good day seems everything was going wrong, I called to speak to someone about my account and was told that I would be receiving a call back. When that call came it was from Addie Ingram, and she informed me that she was able to get everything worked out, I thanked her repeatedly and praised God while I was driving, this was on a Wednesday! On that Friday I went inside the bank and when I walked up to the counter and gave my deposits the lady said hello I remember your name, I talked to you the other day, I told her how much I appreciated everything that she had done and told her that if she only knew what all I was going through on that day, she then said to me, when I heard your voice I felt you and knew I had to do whatever I could if possible to help you! Look at God! I could have jumped over the counter to hug her but I didn’t want to go to jail so I just kept thanking her! Whenever you get a chance please go by the pearl branch and visit her she is truly a jewel! Each and every time I go in I find myself talking to her just like she is family and tell her that I love her before leaving! You never know why certain people may come into your life but I’m thankful for God for allowing Addie Ingram to be the one on the call that Wednesday “what a Blessing”! She will always be my #1 teller! Be Blessed Ms. Addie and thank you for being one of God’s Angels that saved my day❤️Mz. SoKino’s Daycare ### 5/5 — Best banking app *2021-05-21, version 4.38.192* Great app! ### 5/5 — App *2021-04-24, version 4.38.192* Great friendly user ### 5/5 — Best Bank in the world *2020-05-19, version 4.16.1630* I love this bank with all my heart they never disappoint me and they always help me when I have a problem. I love it and I’m satisfied. ### 5/5 — Love it *2019-02-12, version 4.16.1260* I love the app it keeps me from having to run to the bank all the time for the simple things! ### 5/5 — Keep me on track. *2018-09-16, version 4.16.1260* This application is very convenient for me to check balances. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*