# Medallia Mobile 3 — user reviews > 210 indexed App Store user reviews of Medallia Mobile 3 by Medallia, rated 4.10/5 from 823 ratings. - Source: https://appshunter.io/ios/app/medallia-mobile-3/id1295958601/reviews - App overview in markdown: https://appshunter.io/ios/app/medallia-mobile-3/id1295958601.md - Rating breakdown: 5★ 593 · 4★ 34 · 3★ 28 · 2★ 36 · 1★ 132 ## What do users think of Medallia Mobile 3? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Intuitive interface - 🚀 Responsive app - 👍 Helpful for work **Cons** - 🐛 Frequent crashes - 🐛 Login issues - 🐛 Notifications not working - 🐛 Unreliable performance - 🐛 Filters not working properly - 🐛 Inability to see full comments **Commonly reported bugs** - App keeps logging out users - Errors when trying to log in - Inability to view full survey responses - Ranker section not functioning - Inconsistent app behavior after updates **Most requested features** - Dark mode option - iPad support - Customizable dashboard - Improved notification system ## Newest reviews (17 of 210) ### 2/5 — Recent update *2026-08-04, version 3.21.0* Seems like the application is broken as I have all notifications turned on and I still do not get notified when there is a new survey please fix this issue it’s an important application for my job. Thanks ### 3/5 — New bug? *2026-03-20, version 3.20.1* This week it has started asking me to set up a new PIN every single time I open the app. Every time. Even if I set up a new pin and closed the app four seconds ago, if I reopen the app, it asks again for me to set up a new PIN. ### 2/5 — Good but issues *2025-10-21, version 3.19.0* Good app, but keeps logging me out every couple of days. Makes it quite useless when I can’t get notified when logged out. ### 2/5 — Unreliable *2024-12-08, version 3.18.5* Data does not update with accurate results for several weeks at a time. I would expect better performance, unless I need to update software or use a different version. ### 1/5 — Almost never works *2024-03-17, version 3.17.5* I open the app and login using an SSO. It then opens an in-app browser page, that acts like it’s loading but literally nothing ever loads. Its only ever worked twice since I downloaded it a few months ago. ### 1/5 — Takes forever to load the results *2024-02-02, version 3.17.5* When sharing results with team, I have to wait for the results to load. Also, it doesn’t give the notifications. ### 1/5 — Not great *2024-01-18, version 3.17.5* Poor since new format / layout ### 4/5 — Love it with one issue *2023-11-24, version 3.17.2* I love the flexibility of the app and the ability to see real time feedback. I do have one issue where as I am scrolling down through all the customer comments, going in and commenting/tagging others, when I go “back” to the list of comments, it will auto-scroll back up to 30-40 comments backwards. It’s frustrating to have to scroll back down to get back to where I left off. Is this a known issue or something that can be fixed? ### 1/5 — Not working *2023-11-16, version 3.17.2* It logged me out and when I try to log in it gives me error http 500. I deleted the app and reinstalled and nothing. ### 1/5 — App has always been crap *2023-11-11, version 3.17.2* I can not even log in now. Keeps telling me error 404. Notifications never work. The technology behind this app is so poor it’s sad. ### 1/5 — No funciona *2023-11-03, version 3.17.2* No me deja iniciar sesion en la app siempre tengo que hacer todo en linea ### 3/5 — Why no notifications any longer *2023-10-30, version 3.17.2* I love the app, but it stopped giving notifications weeks ago. Is this going to be fixed? ### 1/5 — SSO not working. *2023-09-11, version 3.17.0* Can’t logon to the app. Went through the trouble of downloading it and authentication and continue to get an error that “unfortunately your SSO login request failed to be processed at this time” ### 1/5 — Error message *2023-09-08, version 3.17.0* Team, please fix your app ASAP when I bought my company ID and press next the image goes up and there is error message shows I already checked my company ID it’s correct so please fix the error ### 3/5 — Default View *2023-08-22, version 3.17.0* It used to stick on my selected default view but no longer do that. ### 1/5 — App shows nothing. *2023-08-10, version 3.16.7* Reinstalled the app only to find out that nothing shows up and it constantly opens up my device browser and wants me to download different items. All of the tabs at the bottom of the app show nothing but blank pages. ### 1/5 — Broken *2023-08-06, version 3.16.7* I have 4 different levels of access however I am only allowed access to one which unfortunately is the most useless one. Give the ability to use the different levels please. ## Most critical reviews (10 lowest-rated) ### 1/5 — Notifications *2026-08-09, version 3.21.0* Ever since updating your the new version notifications cannot be configured on mobile. It brings you to settings, but no settings are available ### 1/5 — Junk *2026-04-09, version 3.20.1* Filters don’t carry over between tab switches. Push notifications intermittently work. ### 1/5 — Bit frustrating scoreboard *2026-01-28, version 3.20.0* My score board keeps disappearing; frustrating that I take time to make different score boards then have to keep setting up. Also it continuously logs me out each out and have to keep signing in. ### 1/5 — Not reliable, login issues *2025-07-08, version 3.18.8* I have to delete and redownload this app several times thru the year and I missed an important notification and ended up paying hefty penalties for not responding in time due their notifications issue ### 1/5 — The app doesn’t allow filters *2024-08-09, version 3.18.0* The app doesn’t allow me to add filters anymore. I can’t view my team specific data just shows organization wide data that is not useful ### 1/5 — Can’t toggle between filters *2024-07-14, version 3.17.5* *Still having trouble toggling between dates I have set up for filters. Click the filter 7 times in a row and maybe it will load that data.* The last update has caused issues toggling between filters that I have saved. It just keeps loading the default one provided. ### 1/5 — Notificaciones *2024-06-25, version 3.17.5* No me llegan notificaciones de nuevos comentarios ### 1/5 — Access forbidden error 403 *2024-05-28, version 3.17.5* I used this app for long time. Now it won’t let me login, “Access forbidden error 403” Wyndham tech support has no clue. Funny thing is that I can access their my laptop. Please fix what’s causing above error ### 1/5 — Non funziona *2024-04-10, version 3.17.5* Impossibile inserire le credenziali una volta inserito il flag in apertura app. iPhone 12 ### 1/5 — Unable to save settings in score card area. *2024-03-25, version 3.17.5* Unable to press “save” in the add your score card section. The mobile app is useless so far. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App! *2026-06-13, version 3.20.1* Solid App! ### 5/5 — Funciona *2025-01-17, version 3.18.6* Soy trabajador de Alsea y pues sirve para lo que es ### 5/5 — Online shopping *2023-12-04, version 3.17.3* Very pleased with everything including online shopping phone centre. ### 5/5 — Update Didn’t Fix Issue *2023-07-06, version 3.16.7* The app was just updated on 7.5.2023, yet I still can not go in and reply. I made mention last week that once in the app and you press on the middle icon, once it shows you all of your responses it doesn’t allow you to reply. It only greys it out as if you were able to enter the response, but actually you did not. Please fix this bug issue. Thank you. If it wasn’t for that, the app would be working just fine. ### 5/5 — best rating app *2023-02-03, version 3.16.0* one of thé best highly feedback app made for rating the hotel im also the General manager of hotel hyaat place gurgaon i recommend this app for all ### 5/5 — Medallia *2022-11-11, version 3.15.3* Really easy to use and helpful ### 5/5 — Medallia *2022-08-22, version 3.15.2* I questionari rispecchiano solitamente quello che i clienti dicono…unico problema è che con 1 detrattore L indice di gradimento scende tantissimo ### 5/5 — Great App *2021-08-17, version 3.12.1* I like the ease of using the app when I am not at the hotel. I just don’t understand why I get the notifications twice. ### 5/5 — Excellent Update *2021-03-27, version 3.11.0* They really nailed it with the connection between mobile and the experience cloud. Love the Living Lens feature as well. It is great to see/give video feedback. ### 5/5 — Super! *2021-03-27, version 3.11.0* Intuitive to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*