# Medefy Benefits App > Health benefits navigation and healthcare cost optimization app. (iPhone/iPad app by Medefy Health LLC.) - Source: https://appshunter.io/ios/app/medefy-benefits-app/id1469105142 (this page in markdown: same URL + `.md`) - Developer: [Medefy Health LLC](https://appshunter.io/developer/1257928797) - Category: Health & Fitness - Price: Free - Rating: 4.70/5 from 1,929 App Store ratings · 57 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 42 MB - Languages: American English - Released: 2019-06-22 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/medefy-benefits-app/id1469105142/reviews.md ## What is Medefy Benefits App? Navigating health benefits and healthcare can be hard, but the Medefy benefits app makes it easy! Have a question about your benefits or what’s covered? Need help scheduling an appointment? Not sure what doctor or hospital offers you the best price? Text your friendly care guide in the app - we’ve got the answers! Plus, the Medefy app has everything you need to utilize your health benefits in one easy to access place: Chat with a Care Guide – want to get connected to low cost care? Have questions about your health benefits, what’s covered, or a recent healthcare bill? Text us in the app - we’re ready to help answer questions and connect you to more affordable medical care! Realtime Benefits Info - not sure what you’ve spent so far this year in your deductible or out of pocket max? We’ll show you how much you’ve spent on healthcare, updated regularly! Incentives - does your employer offer special financial incentives for wellness or other company health perks? Find them – and take advantage of them – in the app! Digital Insurance Card - No more lost, misplaced, or out-of-date insurance cards! Your most up-to-date card is always in the app - automatically! Spouses and adult dependents can make accounts too*! ….and more! Creating an account takes just 60 seconds - download the Medefy benefits app today and see how easy, quick, and affordable! navigating your health benefits can be! *account creation & app usage subject to confirmed health plan benefits eligibility ## Key features - Chat with a Care Guide - Real-time Benefits Information - Employer Incentives - Digital Insurance Card - Schedule Appointments - Find Affordable Care ## What do users think of Medefy Benefits App? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Quick and efficient customer service - 💡 Convenient one-stop access to insurance information - 🔒 Secure and reliable - 👍 Helpful and knowledgeable staff - 💡 Saves time and money **Cons** - 🐛 Some technical issues with sign-up and account creation - 🐛 Occasional delays in chat response **Commonly reported bugs** - Login screen freezes - Incompatibility with older devices **Most requested features** - Update the app to improve functionality - Expand the app to support more insurance providers ## Recent user reviews (10 of 57) All indexed reviews: https://appshunter.io/ios/app/medefy-benefits-app/id1469105142/reviews.md ### 1/5 — Stop the auto reply text *2026-08-24* Ever text chat has this auto reply message “Hey there! Thanks for chatting in! I’ve got your message and want to make sure I give it the attention it deserves. It may take a little longer than usual, but I’ll follow up as soon as I can. I really appreciate your patience while I look into this!” Is so long that the text chain is hard to read because you have 15 of the same messages you have to weed through. ### 1/5 — Useless so far *2026-07-13, version 5.12.1069* This app is not easy to navigate and each time i send a message requesting assistance it takes forever to get a response Z i have yet to receive requested information since last week! ### 2/5 — What happened? *2026-07-06* Last year this service was great. This year things have been getting worse and worse. First, the quality of service from the reps seems to have gotten worse. Next, they stripped facial recognition from the login options and it requires a login every time you open the app. Finally, autocorrect is no longer working in the app which makes typing an absolute chore. I'm not sure what is happening, but I hope they are able to fix these issues - because it used to be a great service and now it's starting to feel like it's not worth it. ### 2/5 — Login is Awful *2026-07-01, version 5.12.1069* I like the app just fine and appreciate the info it provides. However, having to completely login every single time I open the app is ridiculous and incredibly tedious. And no Face ID option is inexcusable. ### 2/5 — Not convenient *2026-06-12, version 5.12.1069* Won’t let my wife create her own account, and customer service is garbage. And now, it’s suddenly forgot my username and password login, and once I regained access, it is no longer showing any of my information x ### 2/5 — Can’t get a response *2026-04-08, version 5.11.953* It’s this app used to be really great and now I can’t even get somebody to respond at all. I can’t even get an estimate on whether I’m gonna get a response today or tomorrow. Literally no responses from anyone. ### 1/5 — Awful *2026-03-30* Desperately needs updates! This is the first app I’ve ever rated - it’s that bad I felt compelled to leave feedback. There have been several times (including now) I can’t even log in, just gives an error message & says try again later- unacceptable! When I am able to get on the app, I try to use the find care near me & it won’t let me search options, I have to chat with someone who will send me options- I want to see all my options & their ratings & compare to make my own choices, not have only a handful sent to me. This app is not user friendly & does not provide all necessary info up front for subscribers to choose care & show which providers are covered. This is one of the most frustrating, awful apps I’ve ever used! Extremely dissatisfied. ### 5/5 — A one-stop collection of all our company’s insurance information *2025-11-04* The app itself is very handy. A quick option to get all my insurance information in one place. I’ve used the app a handful of times and so far, I have had experiences with Adrian, Precious, and Blair, all of whom were very kind, helpful, and efficient. ### 5/5 — Messaging function *2025-09-10, version 5.11.953* Mariah has once again SURPASSED all my hopes and expectations of help regarding my insurance benefits and pre surgery questions/needs. I love how easy this app is to use and that the staff are IMMEDIATELY helpful. Three cheers for Mariah! ### 5/5 — Very useful *2025-04-14, version 5.11.926* Amy was such a help with my question!!! ## Frequently asked questions about Medefy Benefits App ### What does the Medefy Benefits App do? The app simplifies navigating health benefits and healthcare. It allows users to ask questions about coverage, schedule appointments, find doctors and hospitals that offer the best prices, and access real-time deductible information. Users can also find employer-provided wellness incentives and store their digital insurance card. ### How can I use the app to save money on healthcare? The app helps you find low-cost care by connecting you with affordable medical providers. It also provides real-time information on your deductible and out-of-pocket maximum spending, allowing you to track your healthcare expenses. Additionally, you can discover and utilize employer-specific financial incentives for wellness. ### Is the Medefy Benefits App free to use? Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees. The app is also free of advertisements. ### What information do I need to create an account? Creating an account takes approximately 60 seconds. Account creation and app usage are subject to confirmed health plan benefits eligibility. Spouses and adult dependents can also create their own accounts. ### What are the main features of the Medefy Benefits App? Key features include chatting with a Care Guide for questions and appointment scheduling, accessing real-time benefits information like deductibles, finding employer incentives, and storing a digital insurance card. The app aims to provide a centralized and easy way to manage health benefits. ## Version history (last 5 releases) ### 5.12.1111 — 2026-08-31 Fixed an issue with biometric authentication not working for users previously enrolled. ### 5.12.1108 — 2026-08-07 Bug fixes and feature enhancements. ### 5.12.1107 — 2026-07-30 Bug fixes and feature enhancements ### 5.12.1101 — 2026-07-22 Bug fixes and feature enhancements. ### 5.12.1069 — 2026-06-04 Bug fixes, feature enhancements, and accessibility improvements. ## Apps similar to Medefy Benefits App | App | Rating | Price | Category | | --- | --- | --- | --- | | [TC Navigator](https://appshunter.io/ios/app/tc-navigator/id6670175404) | 4.7 (169) | Free | Health & Fitness | | [BCBSOK](https://appshunter.io/ios/app/bcbsok/id573007917) | 4.7 (3,089) | Free | Health & Fitness | | [i360 miBenefits](https://appshunter.io/ios/app/i360-mibenefits/id1597107400) | 1.9 (49) | Free | Health & Fitness | | [WellSteps](https://appshunter.io/ios/app/wellsteps/id918975325) | 4.5 (308) | Free | Health & Fitness | | [Nice Healthcare](https://appshunter.io/ios/app/nice-healthcare/id1446641233) | 4.9 (5,387) | Free | Health & Fitness | | [HealthJoy](https://appshunter.io/ios/app/healthjoy/id1104881108) | 4.8 (3,663) | Free | Health & Fitness | ## Related topics [medefy](https://appshunter.io/ios/topics/medefy) · [medefy benefits app](https://appshunter.io/ios/topics/medefy-benefits-app) · [bswift benefits app](https://appshunter.io/ios/topics/bswift-benefits-app) · [mycigna app benefits](https://appshunter.io/ios/topics/mycigna-app-benefits) · [isybee](https://appshunter.io/ios/topics/isybee) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*