# Medela Family - Breast Feeding — user reviews

> 858 indexed App Store user reviews of Medela Family by Medela AG, rated 4.25/5 from 4,612 ratings.

- Source: https://appshunter.io/ios/app/medela-family-breast-feeding/id909275386/reviews
- App overview in markdown: https://appshunter.io/ios/app/medela-family-breast-feeding/id909275386.md
- Rating breakdown: 5★ 3,227 · 4★ 479 · 3★ 202 · 2★ 179 · 1★ 503

## What do users think of Medela Family?

Overall sentiment: negative

**Pros**

- 🚀 Helpful for tracking feedings, diapers, and pumping
- 👍 Easy to use and intuitive
- 💡 Ability to contact lactation consultants
- 👍 Organized and visual dashboard

**Cons**

- 🐛 Frequent glitches and bugs
- 🐛 Unreliable data tracking and saving
- 🐛 Inconsistent timer functionality
- 🐛 Difficult to manually edit/enter data
- 🐛 Frequent app crashes and login issues
- 🐛 Cluttered and confusing UI after recent update

**Commonly reported bugs**

- App randomly logging users out
- Incorrect time/date stamps on tracked events
- Pumping/feeding data disappearing or not saving properly
- Bluetooth connectivity issues with Medela pumps

**Most requested features**

- Ability to share data with other caregivers
- More customization options for dashboard and tracking
- Improved weight/growth tracking and charting
- Better offline functionality and data persistence
- Streamlined manual data entry process

## Newest reviews (16 of 858)

### 3/5 — Good app but very glitchy

*2026-06-07, version 6.8.202*

Great app for tracking if it worked consistently. 

It is easy to use and shows statistics for your Peadiatrician but it regularly logs you out, experienced errors and disconnects from the pump or randomly stops tracking breastfeeding, meaning sessions are not accurately tracked. 

Medela team has been emailed and acknowledged, but the bugs remain a big downfall for this app.

### 2/5 — Can be so much better

*2026-05-12, version 6.8.202*

I have been using for 6 months now and it is fine for basic tracking. Would be so much better if you could put the start and end time for naps/feeds rather than having to work out how long they were. It’s easy to cancel just by accidentally pressing the wrong button due to its placement.No options for actual food tracking when you get to weaning age. Would be good if you could personalise the layout of the icons to ones you use more. The tracking of the pump is very frustrating as it doesn’t always connect to the pump first time. The “plus” button is in a very annoying place as I end up opening the option behind it daily or whatever tracking is currently in progress. Overall basic and does the job but so much room for improvement.

### 3/5 — Good but a bit glitchy

*2026-05-11, version 6.8.202*

I love the features of this app and find it very helpful. I use the app to track breastfeeding and feeds. However, it starts a new pumping timer on its own every time I open the app. I haven’t used my pump for weeks and it still opens a new timer every time I open or use the app. It also sometimes freezes and deletes my breastfeeding timers before I’m able to save them. I have an iPhone 16 and the Medela freestyle pump.

### 2/5 — Could be great

*2026-05-11, version 6.8.202*

Update: I’m using an iPhone 17 and the Medela Swing Maxi. 
I love that this app connects to my pump, especially because my pump doesn’t show how long a session lasts. However, this is the glitchiest app I’ve ever used. After a pumping session and after closing the app, it will still show an active session/timer on my phone. Even when pump is turned off. I don’t know why or how it’s running in the background like that, especially because that feature doesn’t work when I am actually pumping. I think the app is trying to do too much. Simplify the content and fix the basic features and it would be great.

### 3/5 — Good but a bit glitchy

*2026-05-07, version 6.8.202*

I love the features of this app and find it very helpful. I use the app to track breastfeeding and feeds. However, it starts a new pumping timer on its own every time I open the app. I haven’t used my pump for weeks and it still opens a new timer every time I open or use the app. It also sometimes freezes and deletes my breastfeeding timers before I’m able to save them.

### 2/5 — Could be great

*2026-04-30, version 6.8.202*

I love that this app connects to my pump, especially because my pump doesn’t show how long a session lasts. However, this is the glitchiest app I’ve ever used. After a pumping session and after closing the app, it will still show an active session/timer on my phone. Even when pump is turned off. I don’t know why or how it’s running in the background like that, especially because that feature doesn’t work when I am actually pumping. I think the app is trying to do too much. Simplify the content and fix the basic features and it would be great.

### 3/5 — Good app for basics, still progress to be made

*2026-04-26, version 6.8.202*

Some recommendations to get this app the most functional for the user and be 5* would be:
- allow a manual pump to be saved and recorded, even if your Bluetooth is connected to the pump. Sadly even if you have pumped 6 hours ago, if the Bluetooth is connected you cannot do it. 
- add a manual notes section for the day. Some people like myself use this app every day to record all of my babies activities. I would love for there to be a small notes section for myself to record things such as temperature, medication etc. 
- it defaults to PST rather than the country you are in. This can take a while to adjust. 
- also can default to fl oz which also can be frustrating if you are recording in ml usually.

### 3/5 — Pratique mais imparfait

*2026-04-02, version 6.8.202*

L’application enregistre des séances de pompage que je n’ai pas faites. Elles sont impossibles/difficiles à arrêter et effacer.

### 2/5 — Can’t record session

*2026-01-14, version 6.8.202*

Crashes everytime I try to enter a date and refuses to let me record anything

### 3/5 — Most user friendly pumping tracker ever!

*2025-12-08, version 6.8.202*

Love the app. So many cool features. Useful ones too. Especially love the pumping and breastfeeding tracker… super simple and easy to log amounts and see stats at a glance. Also love the built in time feature that works with live activities and Dynamic Island. 

The only thing I haven’t loved about it is that it tends to sometimes take a long time to load… or crashes… and after using it consistently for several days, it locked me out. I uninstalled and reinstalled, tried creating a new account, tried signing in with Apple, etc, and it would say it was loading them would default back to the login/start screen without fail. Finally uninstalled and started using a different tracking system. Just now reinstalled after a week or two and it’s working fine so far.

### 4/5 — Bogie

*2025-12-02, version 6.8.202*

Quelques bogues. La session de pompage ne senregistre pas toujours

### 4/5 — Great, a little busy

*2025-11-23, version 6.8.202*

Love that you can add a lot of details optionally under each type of log. I wish the home page was less busy though and more geared towards the logging vs articles, etc.

### 2/5 — Bugs

*2025-11-23, version 6.8.202*

For iOS, this app could Automatically sign you out, when sign in again it shown ‘something went wrong’ please fix it immediately and do keep update frequently

### 2/5 — Cannot login

*2025-11-23, version 6.8.202*

I cant seem to log in to my account from yesterday. I realised i was suddenly logged out of it and when i tried to relog-in, using ny apple id account, pop up says “something went wrong, please try again later.

### 3/5 — Something went wrong not able to login

*2025-11-23, version 6.8.202*

Have been using it for a months after a month is notable to login it aways shows something went wrong, tried a lot of time , it still the same something went wrong ,. Don’t event know what’s happening

### 2/5 — App needs fixing

*2025-11-23, version 6.8.202*

The app needs fixing, the pump doesn’t register sometimes, adds wrong time. The latest app update I can’t even log into the app. Probably not going to use this app anymore. Super frustrating.

## Most critical reviews (10 lowest-rated)

### 1/5 — Glitchy and unreliable

*2026-08-03, version 6.8.202*

This is one of the worst and most poorly designed apps I’ve ever used. It constantly freezes, the timer randomly stops running and returns to zero, and it’s not intuitive at all. The first time I opened the app, it loaded a bunch of pump sessions that aren’t mine and seemingly can’t be removed no matter how many times I delete them. I’m shocked by all of the positive reviews here, especially since the other parents I know who used this app shared the same complaints.

### 1/5 — Time not accurate

*2026-03-24, version 6.8.202*

Very usuful if it works.

### 1/5 — So many glitches

*2026-01-25, version 6.8.202*

Non-stop technical issues. It will connect to the pump and you can see that it is still tracking even when you have turned the pump off. You might write the left breast, but it will say in the summary it is the right breast really unreliable such a shame as the pumps are brill

### 1/5 — not found medela duo

*2025-12-13, version 6.8.202*

not found medela duo

### 1/5 — Okay when it’s working

*2025-11-24, version 6.8.202*

Okay, if clunky, functionality to track feeds via whatever method you have chosen.  More difficult than it should be to distinguish between a pump / feed / storage. Will not loop in to auto populate 
date / time.  I find most convenient feature is tracking how long the pump has been on. At present, app has logged me out and isn’t functioning at all = pointless.

### 1/5 — App not working

*2025-11-23, version 6.8.202*

Was buggy and sometimes failed to connect to pump and now won’t even open. I try to log in and it gives an error message despite troubleshooting and deleting and redownloading the app

### 1/5 — ログアウトしたまま

*2025-11-23, version 6.8.202*

急にログアウトし、それからログインできなくなりました。以前にも同じ症状がありましたが、その際は次回起動時に直っていました。
不具合が多すぎてストレスです。

### 1/5 — Po každé aktualizaci problem

*2025-11-23, version 6.8.202*

Po každé aktualizaci je problém s přihlášením.  aplikace se bez přihlášení nepustí, a přihlášení je problém, vždy vyskočí chyba něco se pokazilo zkuste to později. A ja pak nevim jak dlouho odsávám. Veliké zklamání.

### 1/5 — Worked initially not just says error

*2025-11-23, version 6.8.202*

Doesnt work at all anymore

### 1/5 — Full of bugs

*2025-11-23, version 6.8.202*

This app has so many bugs. I was logged out for some reason and every time I try to log in, it gives an error. I’ve tried creating a new account too but that doesn’t work either. Very disappointed.

## Most praised reviews (10 highest-rated)

### 5/5 — Best tracking app evr

*2026-06-24, version 6.8.202*

So useful and helpful for a working mum like myself to keep track of your milk supply and to make sure your bub gets enough milk while on the go

### 5/5 — Medela freestyle

*2026-03-10, version 6.8.202*

I love using the app with my
Medela freestyle pump. Helps me track feedings ,diapers ,and it times the time
I pump I love it you can also
Track
Breastfeeding

### 5/5 — Great tracking all

*2025-12-06, version 6.8.202*

Hello,

I’m a big user of your Medela App.

There is one small feature missing: It is not possible to add a simple note into the diary tracker. When you want to write down an observation that is unrelated to any of the options you can select to track (pumping, feeding, diaper, etc..), there is no way to write it down into the diary. For example if you measured the baby’s temperature and you want to write it down, or if the baby had some symptoms, like for example it was screaming from colic. Of course you want to write this information down in the diary, so later on you remember what happened exactly when on the day.

You should also add the option to add temperature readings into the diary tracker.

Please pass this on to the product development team, so they can work on this. It should be a very small change for them to make, but will really improve the usefulness of the App very much, as it will become a more comprehensive tracker of the baby’s day.

Thanks

### 5/5 — Appli ne fonctionne plus

*2025-11-23, version 6.8.202*

Quand j’essaie de me connecter un message me dit que «  une erreur s’est produit . Veuillez réessayer plus tard » 
Cela me le fait depuis hier ! 
Impossible de faire mon suivi quotidien donc.

### 5/5 — Great for tracking

*2025-10-25, version 6.8.201*

My pump is synced to the app. When done correctly I do t have to worry about it running for too long because it automatically turns off at 29:59. I can track the baby’s sleep, diapers, and feedings on here. Super helpful to have this app.

### 5/5 — The update is terrible

*2025-10-24, version 6.8*

Ever since the version updated, the app keeps crashing and won’t open

### 5/5 — Bogue suite à la dernière mise à jour

*2025-10-24, version 6.8*

L’application n’ouvre plus du tout depuis la dernière mise à jour de l’app (24 octobre 2025). Elle essaie de charger à l’ouverture et plante et se referme complètement.

### 5/5 — Best tracking app for Baby

*2025-08-31, version 6.7.2*

We needed to closely monitor Baby’s weight, nappy and feeding.This app has been a life saviour taking away the hassle of managing and tracking the baby’s growth and daily requirements. Just the app I needed.

### 5/5 — The best app.

*2025-08-30, version 6.7.2*

I gave birth 2 days ago and this is hands down the best app it’s so easy and the app is pretty much all shortcuts so all you have to do is click on the app and it’ll track every thing without having to go into things and write things it is just a click

### 5/5 — 2nd time using with 3rd baby

*2025-08-05, version 6.6.201*

First time breastfeeding my 2nd baby and  this app helped me keep track my baby girls feedings. It’s was wonderful. This time around I’m glad it kept a record of my little girl and I love using it on my new born to help me keep track of his progress.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
