# MedHub — user reviews > 27 indexed App Store user reviews of MedHub by MedHub, rated 4.70/5 from 4,965 ratings. - Source: https://appshunter.io/ios/app/medhub/id1126919433/reviews - App overview in markdown: https://appshunter.io/ios/app/medhub/id1126919433.md - Rating breakdown: 5★ 4,234 · 4★ 397 · 3★ 112 · 2★ 52 · 1★ 170 ## What do users think of MedHub? Overall sentiment: negative **Pros** - 👍 Great interface - 🚀 Easy and handy to use - ✨ Accurate and reliable **Cons** - 🐛 Frequent bugs and glitches - 🔍 Difficult to log hours and procedures - ⚠️ Login and connectivity issues - 🕰️ Slow and cumbersome interface **Commonly reported bugs** - Cannot key in working hours after update - Hours entered disappear after submission - Procedure logging errors - Evaluations not working properly **Most requested features** - View evaluations - Ability to log conference attendance hours - Save default locations and supervisor names - Batch procedure logging ## Newest reviews (8 of 27) ### 1/5 — Needs quality of life improvements *2020-04-25* Needs some major reworking to the patient logging system so it Is not so cumbersome and time consuming. For starters it would be beneficial to be able to put in a date range for all the days you see a patient and count a log for each day, this is especially beneficial for inpatient service. Second the age entering should be a numeric entering system not a scrolling menu, that only seems logical. Have one blank for months and one for years, scrolling takes too much time. As residents we should be able to save locations and names of attending/supervisors. It’s tiring to have to input the name of the location and supervisor each time I have to save a case for an away rotation. Finally the forum shouldn’t blank out right after you submit a log, it should keep all the information in case you want to log multiple procedures for the same patient etc. please implement these changes to help make logging less time consuming, thank you! ### 1/5 — Doesn't work *2018-08-13, version 2.9.5* Can't log in. Don't bother. ### 1/5 — Solid one star *2018-07-31* Waited 10mins but unable to bring the page for log in. So slow and not user freindly **Developer response:** Hello - we apologize for any issues you've experienced while attempting to log into the app. We ask that you please contact our support team at the email address: support@medhub.com so we can best troubleshoot your issue. We hope to hear from you soon. Thank you. ### 1/5 — Bugs bugs everywhere *2018-01-04* The app is very buggy. When I try to fill an evaluation out, it constantly glitches and skips fields - preventing me from completing the eval or doing it properly. When I try to submit weekly hours, it often does not register the times I punched it. The schedule on the app also does not correlate well with updates made to the schedule I see when I logon to MedHub from a desktop. **Developer response:** Hello - we apologize for any issues you've experienced while attempting to utilize the app. We ask that you please contact our support team at the email address: support@medhub.com so we can best troubleshoot your issue. We hope to hear from you soon. Thank you. ### 1/5 — The response buttons are less than responsive *2017-11-30* Please fix the click buttons for the evaluations. They are hit and miss. Some work and some require multiple attempts on different parts of the page to work. Makes it very difficult to complete the evaluation. The design is really nice and if the buttons were responsive, I would have given it 4 or 5 stars. Please fix it as soon as possible in your next update Thanks **Developer response:** Hello - we apologize for any issues you've experienced while attempting to utilize the app. We ask that you please contact our support team at the email address: support@medhub.com so we can best troubleshoot your issue. We hope to hear from you soon. Thank you. ### 1/5 — Does not work *2017-03-01, version 2.1* Does not work. Cannot log in. Waste of time and effort. ### 1/5 — Does not work *2017-01-04* This app does not work on an iPhone. It cannot connect to its list of schools despite a good internet connection, even on my schools network. It does seem to work on the iPad though. **Developer response:** Hello, Have you tried this on the latest version? We recently increased the timeout on bad connections, so this should help resolve this issue. If you are still having issues, please contact support@medhub.com. We are eager to assist you. Thanks! MedHub ### 1/5 — Annoying *2016-09-13, version 1.1* Can't even log in ## Most critical reviews (10 lowest-rated) ### 1/5 — Pointless mobile app *2025-12-29* Terrible mobile app! Myself and my colleagues have been unable to login despite using the correct credentials. I’ve deleted and reinstalled the app several times in an attempt to fix the issue. If you are stuck using MedHub, forgo this app and log your hours through the desktop site, which only works on a laptop…. ### 1/5 — Can't key in working hours after the update. *2025-10-24, version 3.0.2* Just updated the app today; the working hours entry page now has a choose time type box (looks like a drop-down menu?) that can't be selected. Also half-truncated boxes for start and end times that can't be selected either. Ultimately just can't be selected and can't be entered. Either fix or reverse this update asap thanks. ### 1/5 — Log-in issues *2025-10-23* Can’t even log in- gets stuck at the screen where it’s trying to find an institution. Disappointing ### 1/5 — Worst app *2024-11-28* The worst app I’ve had to deal with. Unfortunately my institution uses it so i’m stuck using it. ### 1/5 — Fitting *2023-08-06* Like everything else in graduate medical education, seems designed to minimize the effort of trainees. Frequently doesn’t let you log hours or procedures. I enter the hours, and they just disappear without even notifying me that the app deleted my hours. Procedure documentation frequently throws an error. ### 1/5 — Full of errors *2023-02-05, version 2.10.7* Always having errors with submissions ### 1/5 — Procedure logging issues *2022-08-26* The app has recurrent issues when logging procedures. Error states entered values are incorrect. ### 1/5 — App is glitching, deletes hours entered almost immediately *2022-08-15* App was great until it started glitching to where if you enter your work hours, it just deletes the entry entirely, doesn’t accept it. Just, poof into thin air. It’s very inconvenient since this is the only function I use the app for. ### 1/5 — Not saving hours *2021-12-11* Not storing my submitted hours after submission. ### 1/5 — Not compatible with e-value *2021-07-20* It would be nice if e-value users could also use the app!! ## Most praised reviews (9 highest-rated) ### 5/5 — Great interface! *2019-11-26* MedHub has been pretty easy to to use. You can’t do as much on the phone app as you can on the computer interface but it gets the job done. Always room for improvement but a great place to be now! ### 5/5 — Easy, handy, and accurate *2019-10-05* Hi guys, I am enjoying this app, it’s accurate, very easy to use and super handy. Regards ### 5/5 — Amazing app!! Great! *2017-02-28* This is a big plus for he iPhone. I've used the Medhub app for quite some time now and it is extremely easy to use! I log my Duty hours on time each week and now I can see my evaluations. No complaints! **Developer response:** Thanks so much for the feedback! We are glad to hear the MedHub App has helped improve your workflow! ### 4/5 — Evaluations *2024-04-17* Why can’t we view evaluations? That would bring the rating to 5/5? ### 3/5 — Works but some improvement needed *2024-07-08* App keeps logging out every few days. Also difficult to input night time hours due to interface glitching. ### 3/5 — more features needed *2022-10-16* Default location not provided as an option when logging procedures. There should also be a function to login hours for a conference attendance. ### 2/5 — Can’t log hours *2023-09-29* Frequently does not allow me to log hours. I enter them, and they immediately disappear. No discernible pattern to this error. ### 2/5 — Working hours issue *2023-08-22, version 2.10.9* When submitting working hours on app, it appears wrongly (wrong days or wrong hours) ### 2/5 — Slow and cumbersome *2021-11-24* Takes too long to load, and unable to verify multiple procedures at once (forced to verify them one by one on the app). --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*