# Medibank OSHC — user reviews > 45 indexed App Store user reviews of Medibank OSHC by Medibank Private Limited, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/medibank-oshc/id1456559732/reviews - App overview in markdown: https://appshunter.io/ios/app/medibank-oshc/id1456559732.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (14 of 45) ### 1/5 — Cannot add digital card to your wallet *2023-12-01, version 2.3* So its just a image of your card and not digital card. You have to carry physical card always. ### 1/5 — Never can log in *2023-11-12, version 2.3* You would never log in to the app. Wasting time. ### 1/5 — Please Fix It *2023-11-03, version 2.3* Barely working. Can't choose audio/video call or chat when requesting for a GP but the price difference is $38 compared to $10. Please fix it Medibank, so many students depend on you and this service for their health and well-being. ### 1/5 — What a scam *2023-07-25, version 2.3* I really feel for students having to use this garbage. ### 1/5 — Can’t register with all correct details *2023-03-07, version 2.2.0* Won’t let me register. Very frustrating. ### 2/5 — Suggestion *2022-07-10, version 2.2.0* Add apple wallet support ### 1/5 — Hard to log in *2021-06-27, version 2.0.1* My membership number didn’t work on the initial log in screen, wouldn’t take the letter T at end of my log in so i had to copy and paste my member number in. Putting my birth date in was the hardest thing i’ve ever had to do on a phone. I saw a comment on this a year ago so the fact that this still hasn’t been fixed is ….embarrassing ### 2/5 — Crash *2021-04-30, version 2.0.1* It crash on iphone 12 promax please fix it ### 1/5 — App is not opening *2021-04-13, version 2.0.1* Could you please fix ### 1/5 — App issue *2021-03-22, version 2.0.1* App is continuously crashing not able to even open the app. ### 1/5 — The app is not working *2021-03-15, version 2.0.1* When I open the app the screen keeps moving and I can’t log in. ### 1/5 — Crashes everytime I open it *2021-02-19, version 2.0.0* “I am using iPhone12 pro max with latest software upgrade and downloaded this app 3 dyas back. Unfortunately whenever I open it, it crashes everytime within a second . Don’t know what’s wrong with it!!” I sent the above text to the mentioned email and they didn’t say anything about why the app is getting crashed, rather talked about how to login online and in app!!! ### 1/5 — Mr *2021-02-05, version 2.0.0* The app keeps crashing without any reasons. Doesn’t work at all for the past months. ### 1/5 — Crashing *2021-01-18, version 2.0.0* I couldn’t even open the app in my phone and my phone is updated with latest IOS so phone is not the issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Says wifi off *2026-04-07, version 2.8* I have full cover on my phone. Your app is terrible, can’t do anything on it, says I am offline no wifi not connected, as I sit here calling you with a 45 minutes wait so far. I have tried for a week to contact you as a gold priority customer you have terrible customer service . ### 1/5 — Can’t enter passwords *2026-02-07, version 2.8* Cost me almost ONE HOUR to fix it but failed, the app kept saying I entered invalid password but it’s correct and I can use the password to log in through website. Crazy ### 1/5 — Cannot claim *2025-05-06, version 2.7.1* whem im trying to use claim option .it doesnt works till the date which i updated. Whats wrong with that ### 1/5 — Trouble in login *2025-04-19, version 2.7.1* Fed up with this app. Tried to login through app but it shows invalid password and when opened through website it’s working perfectly ### 1/5 — Cannot log in *2025-04-13, version 2.7.1* I can log in on the website but cannot log in from the app. ### 1/5 — Can’t log in on this app *2025-02-11, version 2.6* Don’t bother downloading this app. Doesn’t work- had to update my password five times before realizing that it’s an developer’s issue. Just log in on the webpage. It’s wayyyy easier ### 1/5 — Rubbish *2024-10-14, version 2.5* Able to login on the website not on the app ### 1/5 — Horrible app *2024-07-10, version 2.3* Slow answer, you have to restart all the time the chat because if you close it you have to do everything again ### 1/5 — Not genuine app *2024-04-30, version 2.3* I’ve been used a different insurance agencies and when you submit claims just upload photos, doesn’t need to filling any numbers information because app it works itself. This’s annoying filling too many information numbers. ### 1/5 — Who developed this app *2024-02-08, version 2.3* Has to be one of the most frustrating apps ever. The document upload file size limit is 2MB. In this day and age, why is the limit so small ? So ridiculous honestly ## Most praised reviews (10 highest-rated) ### 5/5 — Good insurance *2024-04-11, version 2.3* I love this insurance But can we add our card into wallet in our phone to make it easier? Thanks ### 5/5 — Lots of features & easy claiming *2019-09-09, version 1.1.0* Love it ### 5/5 — Awesome *2019-05-02* Despite it’s late, nevertheless it would be useful app. Great features, I enjoyed it **Developer response:** Hi there, it's great to read that you are finding the App to be useful. We really appreciate you taking the time to submit your review. Thanks, Dave ### 5/5 — Great App *2019-04-07, version 1.0.0* Awesome app, easy to read and understand ### 3/5 — Can log in after register now ! *2023-08-20, version 2.3* As above, one year waiting time finally fix up ! ### 3/5 — App frozen and not aligned to iPhone 12 Pro *2021-03-03, version 2.0.1* The app freezes and doesn’t seem to be aligned to the iPhone 12 Pro screen specifications. I can’t also login because of the bad sizing. ### 3/5 — Cannot log in/register *2019-05-02, version 1.0.0* I cannot log in to my existing account (saying it’s invalid password) while I can via your website. And it says ‘membership not found’ when I try to register. ### 2/5 — Can’t submit claim *2025-10-14, version 2.7.1* The app had a quick log in for me, but would not allow me to submit a claim because any picture I take of my receipt is too large. Maybe have a larger file size limit than 2MB? ### 2/5 — 2MB limmit *2024-11-01, version 2.5* The app is easy to use but pls add the ability to take a photo and upload it in the claim back section, whenever I try this it says MB size exceeded ### 2/5 — Digital card to wallet *2023-02-13, version 2.2.0* Cannot het the digital card to apple wallet through the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*