# Medical Solutions — user reviews

> 60 indexed App Store user reviews of Medical Solutions by Medical Solutions, rated 4.90/5 from 239 ratings.

- Source: https://appshunter.io/ios/app/medical-solutions/id1461768733/reviews
- App overview in markdown: https://appshunter.io/ios/app/medical-solutions/id1461768733.md
- Rating breakdown: 5★ 211 · 4★ 25 · 3★ 2 · 2★ 1 · 1★ 0

## What do users think of Medical Solutions?

Overall sentiment: negative

**Pros**

- 👍 Easy to use (sometimes)
- 👍 Convenient for timesheets (sometimes)
- 👍 Good recruiter interaction (rare)
- 👍 Useful features (newer version)
- 👍 Clean design (sometimes)

**Cons**

- 🐛 Constantly broken
- 🐛 App doesn't work
- 🐛 Cannot access app
- 🐛 Glitchy and slow
- 🐛 Useless app
- 🐛 Unreliable
- 🐛 Terrible app
- 🐛 Poorly designed
- 🐛 Makes work complicated
- 🐛 Causes extra work
- 🐛 Not user friendly
- 🐛 Faded app appearance
- 🐛 Double time keeping
- 🐛 Horrible process
- 🐛 Beyond slow
- 🐛 Crashes often
- 🐛 Cumbersome input
- 🐛 Wastes time
- 🐛 Difficult to use
- 🐛 Outdated functionality
- 🐛 Frozen app

**Commonly reported bugs**

- Cannot access app
- Stuck at terms and conditions
- App glitches
- Timesheet not uploading
- Cannot login
- Terms and conditions acknowledgement doesn't work
- App kicks out and doesn't save work
- Job search glitches
- App freezes
- Timesheet doesn't upload
- App crashes
- Cannot upload photos
- Cannot sign in with web credentials
- App shows features but only takes photos

**Most requested features**

- Job search option
- Easier contract searching
- Profile for job preferences
- More job details
- Add shortcuts
- Browser access instead of app
- Single submission method (app or web)
- Dark mode

## Newest reviews (14 of 60)

### 2/5 — Glitch

*2026-01-17, version 2.14.99186869*

Haven’t been able to login for awhile now. Deleted and reinstalled several times and every time it ask to acknowledge terms and conditions. You click acknowledge and nothing happens.

### 1/5 — Unable to acknowledge

*2025-09-20, version 2.8.99178377*

The updated terms and conditions screen pops up, when I click acknowledge, nothing happens. I’m unable to access the app. I had this issue with the iPhone 16 pro max and now with the iPhone 17 pro max

### 2/5 — Terrible.

*2025-09-12, version 2.8.99178377*

Worst app ever. Makes me not want to work for this company anymore. Everytime I got to do anything, submit time sheet, sign a contract, submit for background check I have to do it multiple, MULTIPLE times bc it always kicks me out and doesn't save any of the work.

### 1/5 — Will not let me acknowledge

*2025-08-31, version 2.8.99178377*

The last several months the app on my iPhone will not let me acknowledge. I have deleted the app and restarted multiple times and it just will not let me acknowledge so that I can put in my time. This is extremely frustrating, especially since I can not put my time card in on the web site. If I did not have an iPad with this app that is actually working I would not be able to put in my time card.

### 1/5 — Can’t sign in

*2025-08-10, version 2.7.99176790*

Used to be able to access my account. Now when I sign in it asks me to acknowledge the terms and I can’t get past that part. Tried to delete and reinstall and still having the same issue

### 1/5 — Poorly designed

*2025-06-13, version 2.3.99172776*

Was forced to transition to this app, when comparing it to other the interface is poorly designed and does not function properly . App is not up to date with requirements

### 1/5 — Hey

*2025-03-27, version 2.1.99166848*

Can’t find the job search option anywhere since I upgraded the new version

### 2/5 — Unreliable

*2024-09-27, version 1.88.99145174*

As a traveler this is trash as it doesn’t work most of the time delaying my payroll. Avoid this app

### 3/5 — I kinda like it…

*2024-07-23, version 1.87.99143976*

I mostly haven’t had problems with this app. But since the last update, I have to “acknowledge” the update every single time I open the the app. Which is every time I put in hours or anything. Meaning it’s very frequent. I like that I can search for jobs and have more usability with the newer version. And I have even read all the actual things i have to acknowledge. I have the same problem whether it is on the mobile app or the website.

### 1/5 — Constantly broken

*2024-03-24, version 1.76.99129470*

I can’t login into my profile yet again. I’ve uninstalled/reinstalled this app multiple times. I’ve disabled my VPN, turned off the WiFi, tried cellular and the login screen disappears before I can login. It seems like every time there is an update the whole app crashes.

### 1/5 — Glitchy and slow

*2024-03-24, version 1.76.99129470*

Very glitchy and slow. Having to input hours and upload a paper copy is very cumbersome. I’d prefer an app that worked fast and maybe had some short cuts.

### 2/5 — Doesn’t load

*2024-03-23, version 1.76.99129470*

This app only works properly a fraction of the time. It’s such a waste of time to keep having to go back into it to enter your data or sign your signature. Double and triple work. Ridiculous.

### 2/5 — App not working properly

*2024-03-04, version 1.74.99127172*

I DL’d this on my phone and it has too many security sections to it. But I can use it on my tablet so that’s how I do my time. It’s weird I can’t use it on my phone though??

### 1/5 — Glitchy, limited posting search filters

*2024-03-02, version 1.74.99127172*

Double time keeping. Just a mess. I love Medical Solutions but this app is just terrible. I’ve considered other agencies because of the time keeping headache. Medely allows you to hit a button to time stamp in and out. Then you just have someone at the facility sign your weekly time sheet (on your phone). Medical solution’s system is worse than antiquated, because you have to do paper sheets plus use this crappy app that lags and takes forever.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful

*2026-03-26, version 2.15.99189959*

This is the worst program ever to be used! You put in your times and call and they’re altered or actually completely taken out so you’re signing something that’s being changed anyhow. Forced to use by Flexcare, nothing but issues so im being forced to write out my timesheet anyhow, a completely useless program!

### 1/5 — Errors

*2026-03-20, version 2.15.99189959*

I have had various issues with this app. Most recently, it has pulled incorrect times into the timesheet it generates and has caused payroll issues for me. I won’t take another assignment that uses this app for parole purposes.

### 1/5 — Cannot Access

*2026-02-22, version 2.15.99189959*

Just as another person commented, I am unable to even access the app. Immediately got stuck at the terms and conditions acknowledgement and nothing has helped.

### 1/5 — Uploading time sheet

*2026-01-19, version 2.14.99186869*

The app keeps glitching and doesn’t upload the time sheet.

### 1/5 — Trash app

*2025-12-22, version 2.14.99186869*

Broken a lot of the time

### 1/5 — App doesn’t work

*2025-11-01, version 2.12.99183859*

It has been roughly 2 1/2 months going on 3 that this app does not work. You can’t get past the acknowledgment button no matter what you do. I see multiple people complaining about it and no one has fixed it. I would give it 0 stars if I could!

Update: I just did there update on 11/1 and it still doesn’t work. Don’t waste your time downloading this

### 1/5 — Zero

*2025-10-26, version 2.9.99182254*

Never works. Wastes my time

### 1/5 — App doesn’t work

*2025-10-22*

It has been roughly 2 1/2 months going on 3 that this app does not work. You can’t get past the acknowledgment button no matter what you do. I see multiple people complaining about it and no one has fixed it. I would give it 0 stars if I could!

### 1/5 — Acknowledge?

*2025-10-13, version 2.9.99182254*

I can’t even pass the acknowledge page because it’s stuck there…

### 1/5 — Haven’t been able to access since July

*2025-09-30, version 2.8.99178377*

Every time I try to open the app, it prompts to acknowledge the updates but does nothing when I click button. I’ve tried updating, deleting, redownloading app, clicking links to actually read through updates, complained to multiple staff members asking for help some of which said they created a ticket. It’s been like this for the past 2 1/2 months. Keeping they’ll be a new update that fixes it.

## Most praised reviews (10 highest-rated)

### 5/5 — New app has more features

*2026-07-17, version 2.24.99204864*

The new app is far better. It has a lot of new features. Makes it easy to share referral links. Much easier to find jobs and apply. Timesheets and other standards are improved as well. So much better than previous iterations of their app.

### 5/5 — GorJessNurse

*2026-07-17, version 2.24.99204864*

This is my first travel assignment and recruiting agency. The process has been a breeze. Riley M and Jhazmin have been a pleasure to work with.

### 5/5 — Fantastic

*2026-06-11, version 2.24.99204864*

I have worked with other travel companies. So far medical solution is superior to all of them. My recruiter is amazing!!

### 5/5 — Great

*2025-04-07, version 2.2.99167490*

I have really enjoyed working for medical
Solutions.

### 5/5 — Easy to use, fast

*2024-09-11*

Ciro is super easy to use while on assignment. It’s also really easy to find new jobs with medsol on the app. Lots of useful features.

### 5/5 — Great

*2024-02-07, version 1.72.99124711*

Easy to use and accessible

### 5/5 — Good user interface.

*2023-12-12*

It has the tools for working with Medical Solutions. Recently added features make it a lot more useful. I like the design updates, good user interface.

### 5/5 — I’ve never had a problem

*2023-07-04, version 1.46.9991607*

I’ve worked for the company for six years, so I have use the app since it was first created. I think it must depend on your recruiter or maybe the hospital itself on people complaining about the double time keeping. Having to log your time sheet on the app and then also do a paper one. I haven’t had to do a paper one in a long time. I log my hours on the app, and submit them that’s all. It always works. I’ve never had a bug or problem getting things to load. I submit all of my paperwork, do my annual benefit selection through the app, which will then link you to the website to do so. I use the app to look at my paystub and do my core competencies tests. Not all of these are on the app, but you can’t get to them through the app itself, which makes it very convenient. Like I said, I’ve been using the app from the beginning. Have an iPhone so maybe it is. iPhone, friendly? I don’t know.

### 5/5 — Easy and clean

*2020-01-28, version 1.7.996629*

Easy to use - very clean design. No complaints.

### 4/5 — Seemingly good update

*2022-11-06, version 1.32.9963657*

Bugs seem fixed. Less difficulty getting the app to select the correct day (instead of the day prior). Also extremely grateful for the ability to just type in times rather than that scrolling nonsense.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
