# Medicine Shoppe Pharmacy — user reviews > 90 indexed App Store user reviews of Medicine Shoppe Pharmacy by Medicine Shoppe, rated 4.70/5 from 1,592 ratings. - Source: https://appshunter.io/ios/app/medicine-shoppe-pharmacy/id1280251409/reviews - App overview in markdown: https://appshunter.io/ios/app/medicine-shoppe-pharmacy/id1280251409.md - Rating breakdown: 5★ 1,360 · 4★ 99 · 3★ 48 · 2★ 20 · 1★ 65 ## What do users think of Medicine Shoppe Pharmacy? Overall sentiment: neutral **Pros** - ⭐ Excellent staff and service - 🚀 Easy to use app - 💻 Convenient for refilling prescriptions **Cons** - 🐛 App crashes or doesn't work - 🔍 Lack of features (prescription status, order history, etc.) - 🤔 Confusing or unintuitive app experience **Commonly reported bugs** - Login/account issues (can't create, reset password, etc.) - Prescription refill requests not working as expected - Inconsistent or missing pharmacy location recognition **Most requested features** - Add prescription status and order history - Improve app stability and reliability - Provide more customization and management options ## Newest reviews (10 of 90) ### 3/5 — I Wish The App Would… *2026-03-27, version 11.0.1* The app is fine and easy to navigate but it doesn’t notify you if your prescription is called in and ready. I don’t have much use for it since it doesn’t do that. ### 2/5 — Doesn’t seem to do much *2025-06-20, version 11.0.1* This app doesn’t tell me what medications I have, or even have waiting at the pharmacy, can’t seem to really get any info about the prescriptions I have here because they’re not even listed in the app. Great pharmacy very good people here. ### 4/5 — Love the app, but would like to use it at a different location for Pharmacare *2024-10-25, version 11.0.1* How do I change my preferred location from Pharmacare Willowbrook that is closing to Pharmacare West where I’m transferring my account to. I love using the app, but it does not seem that any of the other Pharmacare locations utilize it. ### 3/5 — Needs more up to date features! *2024-07-23, version 11.0.1* The biggest issue I have is that I don’t see where the App has an option to send Push notifications or text messages once a script is either/or due to be filled or notification that a particular script has been filled and is ready for pickup. Another issue I just found is it won’t let me add my phone number or delete old personal addresses. Please try to provide support to the pharmacies that are using the app. They apparently have not been helped to use the other features built into the app. This needs to change. And the app has been crashing out of my account every time. It used to hold my information and stay there for every login. ### 2/5 — My Pharmacy is great, but this app won’t even load *2024-05-02, version 11.0.1* The app hasn’t been updated in 2 years — and it shows. I’m a new user just trying to get onboarded and the app simply stalls after selecting my pharmacy, with an endless animated Apple wait circle… very disappointing. ### 2/5 — Unclear *2024-02-22, version 11.0.1* Not sure what this app is for No invoices Etc and every nickname is used ?? ### 2/5 — Needs to be improved. *2024-02-13, version 11.0.1* I won’t go back to using Walgreens, but their app is way more helpful. With your app you have to update prescription numbers each time, but theirs is automated and tracks when you last refilled it. With your app it’s all manual, theirs even lets you know it’s time for a refill. ### 1/5 — Doesn’t work *2023-10-31, version 11.0.1* App no longer works, use to work fine, now I can not submit refills. ### 2/5 — Not very helpful. *2023-03-27, version 11.0.1* There seems to be no way to know if prescriptions are ready to be picked up. There is also no way to request a transfer to Medicine Shoppe. It also doesn’t show if you picked up a prescription. All in all, nowhere near as helpful as other pharmacies’ sites. ### 3/5 — Review *2023-01-29, version 11.0.1* Somewhat convenient but doesn’t update with meds, refills etc. would be better if it updated with accurate information to help manage meds etc. ## Most critical reviews (10 lowest-rated) ### 1/5 — No info *2026-07-21, version 11.0.1* Theres no medications listed no new prescriptions are ready no messaging nothing but name address and ph number ### 1/5 — Error message: “UNSUPPORTED URL” when attempting to sign up! *2026-06-05* Baloney! And the Internet speed was fine. Frustrating that it expects you to jump through the hoop of having the postal code of your pharmacy memorized, or have to leave the app to go look it up rather than letting you putting in the city/town your pharmacy is in then selecting the specific location. Postal code isn’t even on the prescription labels on the bottles. SENIORS and older GenX who attempt to use this app will be frustrated with this. Takes less time to call-in for a renewal! ### 1/5 — Doesn’t work *2026-05-02, version 11.0.1* The app does not recognize the zip code for my location and does not allow me to access the system by any other way. ### 1/5 — Too many problems to list *2026-01-04, version 11.0.1* Hands down the worst pharmacy app experience I have ever had. Difficulty establishing a profile. Refill requests receive simultaneous confirmation AND ERROR messages. Unusable. ### 1/5 — Unusable app, zero support *2025-12-04, version 11.0.1* Unable to create an account so I can log in because it says my email address already has an account associated with it, yet I can’t get a password reset sent to my email. Can’t contact support because I don’t have an account. ### 1/5 — Terrible app *2025-08-26, version 11.0.1* Your app is about useless ### 1/5 — No updates *2025-05-06, version 11.0.1* Unreliable. Errors constantly. Even the staff at the local Medicine Shoppe say it doesn’t work. ### 1/5 — Worst commercial app I’ve ever used *2024-12-14, version 11.0.1* If I could give this app ZERO stars, I would. I have apps for *every* store and business I patronize; they all accomplish most , if not all, the tasks I need. The Medicine Shoppe app has so many problems I don’t feel inclined to waste my time listing them — anyone who builds an app for a business should already know what it needs to do or find out beforehand. Don’t sell anyone such garbage. One of the reasons I’m in the process of switching all my Rx business away from Medicine Shoppe. ### 1/5 — Prescription pickup *2024-04-02, version 11.0.1* Does let you know when your prescription is ready. ### 1/5 — Doesn't work *2023-11-23, version 11.0.1* App doesn't allow refill submissions. ## Most praised reviews (10 highest-rated) ### 5/5 — The Medicine Shoppe-DeSoto *2026-03-10, version 11.0.1* Just switched after recommendations and very friendly and great staff! ### 5/5 — 110 % *2026-02-21, version 11.0.1* I was using Thrifty White Drug before I decided to switch pharmacies. This has been something that I have been wanting to do for over a year and trust me it was scary to switch pharmacies, but once I called the Medicine Shoppe they were so polite and helpful and made the change so easy. Now that I have officially switched I am treated with respect and I am so grateful! ### 5/5 — Poor app *2025-06-16, version 11.0.1* You need to know through the app if there are any meds ready to pick up . RiteAid pharmacy has a really good app you should copy it before the stores completely shut down ### 5/5 — Best pharmacy ever!! *2025-03-16, version 11.0.1* I have been using Medicine Shoppe in Largo for a number of years. George is not only accurate in all that he does but he is also a genuinely nice person. Before using Medicine Shoppe, I had a bad experience with a prior chain pharmacy when I was given incorrect medications or someone else’s prescription. That has never happened with Medicine Shoppe. They are accurate, reliable and prompt. George has added Daniel to his team and he is equally as good as George. Plus the Ladies who assist with the cash register and customer service are all really nice people. You will not find a better place to get your prescriptions filled! ### 5/5 — The pharmacists and staff are the nicest people ever. Their are fast too. *2024-05-30, version 11.0.1* The staff are very knowledgeable as well as fast and kind. Highly recommend. ### 5/5 — Very personable & highly efficient staff. *2023-12-14, version 11.0.1* So pleased to leave Walgreens. I just make arrangements so that I do have to go for medications on the weekend. I have 1 prescription that lowers my blood pressure to a dangerous level. I appreciated the Medicine Shoppe Pharmacist’s warning & instructions THANK YOU MEDICINE SHOPPE, INDEPENDENCE, KANSAS ### 5/5 — Med Shoppe App *2023-12-04, version 11.0.1* Not only are your personal interactions outstanding but today was the first time I used your refill app and I was delightfully surprised by the ease of the application. Looks like you have all the ways of communication 100% covered. Nice job Medicine Shoppe!! It is my pleasure doing business with you. ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Love the newer app *2023-07-15, version 11.0.1* The the medication is to easy to add and refill. Very fast response. I like the articles, I have arthritic hands and there are exercises listed to help ! Among others that are informative and the medication reminder feature is nice as well Ty satisfied customer for over 13 years:) :) :) ### 5/5 — Best Pharmacy & Staff ever *2023-07-14, version 11.0.1* I swapped pharmacies today & let me tell you, I couldn’t have met more nicer folks, Jett Jones, Drew, Michael, & the lady that waited on me were very sweet & welcomed me & said if I ever needed anything they are there for me! No other pharmacy has ever done that for me! I rate them a big fat 100% instead of 5 stars! Keep up the good work! ♥️ ### 5/5 — Greatful *2023-03-13, version 11.0.1* I would just like to say how grateful I am to have found the medicine shoppe pharmacy. I used to use Walgreens and CVS and they both treat customers like crap. Today was my first day in a medicine shoppe pharmacy and it was unlike anything that I have experienced in a pharmacy. They listened to me and took care of my needs. It was a lot less stressful as a matter of fact there was no stress at all. This is huge for me because I felt like Walgreens treated me like a drug addicted but the medicine shoppe was not like that at all. Once again just so greatful to have found this pharmacy. Thank you so much!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*