# Mediclinic - ميديكلينيك — Expertise you can trust. > Digital healthcare management for booking, results, and prescriptions. (iPhone/iPad app by MEDICLINIC MIDDLE EAST MANAGEMENT SERVICES FZ LLC.) - Source: https://appshunter.io/ios/app/mediclinic/id1538883990 (this page in markdown: same URL + `.md`) - Developer: [MEDICLINIC MIDDLE EAST MANAGEMENT SERVICES FZ LLC](https://appshunter.io/developer/1578479163) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.70/5 from 664 App Store ratings · 89 written reviews indexed - Age rating: 12+ - Requires: iOS 17.0 · 181 MB - Languages: American English, Arabic - Released: 2021-01-05 - Data updated: 2026-08-27 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/mediclinic/id1538883990/reviews.md ## What is Mediclinic? Your healthcare, simplified. From booking a doctor to checking your results, the Mediclinic app gives you instant, secure access to the care you need anytime, anywhere. The Mediclinic Middle East app gives you secure, quick and easy access to the right care when you need it. It’s simple to set up and designed for a seamless experience. Register using UAE Pass to get started. Book appointments with our doctors and access your digital healthcare tools right away. After your first visit, you’ll see a clear overview of your medical information in the app, helping you stay on top of results, prescriptions and next steps. Manage your care—and your family’s—in one secure place, with helpful alerts and options for earlier availability where possible. Features: • Book, reschedule and cancel appointments • Get notifications when earlier slots open with your doctor • Start on-demand virtual consultations • Manage family profiles and appointments • View test results, visit summaries and health history • Track referrals for labs, imaging and specialist visits • See current and past prescriptions • Access personalized maternity care plans and pregnancy tracking • Fast, secure login with UAE Pass • Available in Arabic and English We’re continuously improving the Mediclinic app to make your healthcare simpler and more connected. For support: 800 2026 • mymediclinic24x7@mediclinic.ae ## Key features - Book, reschedule, and cancel appointments - On-demand virtual consultations - View test results and health history - Manage family profiles and appointments - Track referrals and prescriptions - Personalized maternity care plans ## What do users think of Mediclinic? Overall sentiment: negative **Pros** - 👍 Easy appointment booking process - 📱 User-friendly interface design - ⚡ Quick and convenient access to services - 📋 Comprehensive medical information display - 🏥 Access to medical records and prescriptions - ⏱️ Saves time compared to phone booking - 🎯 Good doctor search functionality **Cons** - 🐛 Frequent app crashes and freezes - ❌ Login and authentication failures - ⚠️ Network error messages on stable connections - 🔄 Inconsistent availability information - 📍 Shows appointments for distant locations - ⏳ Slow loading times and performance - 🚫 Limited doctor availability on app - 📝 Requires repeated data entry - 🔐 Complex and excessive authentication steps - 💔 Poor customer service responsiveness - 🔗 Redirects to website for key functions - 👥 Cannot manage multiple family members - 📊 Missing medical records and lab reports - 🎯 Difficult doctor and location search filters - 🔄 Rescheduling functionality broken **Commonly reported bugs** - Login fails with 'invalid membership value' error - Phone OTP never arrives - Email authentication error after update - App asks to download update but no update option available - Calendar date picker shows letters instead of numbers - Appointment booking gets stuck on patient page - Rescheduling fails with 'Calendar group not found' error - App crashes when booking appointments - Blank white screen on app opening - Date of birth field validation errors - Insurance document upload failures - Video call functionality non-functional - App hangs during phone number verification - Availability discrepancies between search and booking screens - iOS update button redirects to Google Play Store - App freezes when navigating back to home - Duplicate user profiles created - Upcoming appointments not displaying **Most requested features** - Dark mode option - Calendar synchronization - Video consultation functionality improvements - Ability to add comments/notes before appointment submission - Insurance information storage and management - Medical records and lab results display - Prescription management - Multiple caregiver support for children - Advanced search filters by specialty and location - In-app customer support chat - Automatic OTP insertion - Appointment reminders - Extended session booking options - Improved doctor name search with typo recognition ## Recent user reviews (10 of 89) All indexed reviews: https://appshunter.io/ios/app/mediclinic/id1538883990/reviews.md ### 1/5 — Useless *2026-08-12* Online check in doesn’t work, you can’t book many doctors, it’s buggy and badly made. **Developer response:** Hello Fletch Dubai, Our sincere apologies for the experience you had. We would appreciate it if you could share your contact details with us via email at reviews@mediclinic.ae so that we can look into this matter further. ### 1/5 — Third class *2026-07-29* third class app and support ### 1/5 — Not great *2026-06-30* Half of the time the doctors don’t show up or don’t know how to use the app i guess. The app doesn’t work well so you have to keep it o. All the time to wait for a call The online reservation system sends you a message trough t sms so when your outside of the use you can’t confirm your reservation , it should be sent trough WhatsApp or the app ### 5/5 — “Outstanding Service from Mina” *2026-06-19* I had a very positive experience at Mediclinic. Mina at the front counter was exceptionally helpful, professional, and welcoming from the moment I arrived. He took the time to guide me through the process, answered my questions, and made everything much easier and less stressful. His level of customer service truly went above and beyond. Thank you, Mina, for your kindness and outstanding support. It made a real difference to my visit. Thank You, Lila Deen ### 1/5 — What an absolute garbage *2026-06-05* You text me to download this garbage to get my report, then painfully take me through such a lengthy registration process and then I can’t even see my kids reports because I am supposed to to have s code or send you an email. This is what happens if you pay peanuts you get:…… ### 4/5 — Dark mode *2026-04-05* I like the app. Very much and it gives much more info. Compared to other healthcare providers apps. They ne thing though, I miss the DARK MODE option. Pls try to accommodate DARK MODE next update. Thanks ### 1/5 — Cant log in *2025-12-22* I can no longer login ### 2/5 — Update Messed up *2025-11-10, version 25.1.46* The recent update has messed up the appointment booking experience. It shows appointments for far away places unlike precisely how it used to behave. ### 1/5 — App is so bad *2025-11-08, version 25.1.46* Not the first time trying to login to the app, always “network error” (my network is stable) i tried using the app on ipad and iphone, both the same, even the video calls with the doctors dont work. ### 1/5 — App doesn’t work *2025-11-02, version 25.1.46* The app was working beautifully until it was reformatted and updated. The email authentication keeps giving me an error message. My children have all been removed from my account and the app does not allow me to add them. I have deleted and reinstalled the app several times to no success. Very disappointing considering I rely heavily on the app to maintain my monthly appointments. ## Frequently asked questions about Mediclinic ### What does the Mediclinic app do? The Mediclinic app simplifies your healthcare journey by allowing you to book doctor appointments, access your medical results, view prescriptions, and manage your family's health records. It provides secure and convenient access to care anytime, anywhere. ### How do I book an appointment using the app? You can book, reschedule, or cancel appointments directly through the app. After registering using UAE Pass, you can browse available doctors and select a time slot that suits you. The app also notifies you if earlier slots become available. ### Is the Mediclinic app free to use? The app itself is free to download and use. While the app facilitates access to healthcare services, any associated medical consultations or treatments will incur their respective costs. The app does not have ads but may offer in-app purchases for premium features or services. ### What information can I access in the app? After your first visit, you can view a clear overview of your medical information. This includes test results, visit summaries, your complete health history, referrals for labs and imaging, specialist visit tracking, and current and past prescriptions. ### Can I manage my family's healthcare with this app? Yes, the app allows you to manage family profiles and appointments in one secure place. This feature helps you keep track of your loved ones' healthcare needs, including their appointments and medical information. ## Version history (last 5 releases) ### 26.8.73 — 2026-08-18 Keep your app updated to get the latest features. In this version we have fixed bugs and improved features for best user experience. ### 26.8.29 — 2026-08-04 Keep your app updated to get the latest features. In this version we have fixed bugs and improved features for best user experience. ### 26.8.6 — 2026-07-21 Keep your app updated to get the latest features. In this version we have fixed bugs and improved features for best user experience. ### 26.7.3 — 2026-07-07 Keep your app updated to get the latest features. In this version we have fixed bugs and improved features for best user experience. ### 26.6.95 — 2026-06-29 Keep your app updated to get the latest features. In this version we have fixed bugs and improved features for best user experience. ## Apps similar to Mediclinic | App | Rating | Price | Category | | --- | --- | --- | --- | | [Dawak](https://appshunter.io/ios/app/dawak/id6449970413) | 4.5 (80) | Free | Medical | | [mySukoon](https://appshunter.io/ios/app/mysukoon/id1232173852) | 3.0 (21) | Free | Medical | | [NMC - MyHealth](https://appshunter.io/ios/app/nmc-myhealth/id6470435790) | 4.6 (126) | Free | Medical | | [Cleveland Clinic Abu Dhabi](https://appshunter.io/ios/app/cleveland-clinic-abu-dhabi/id1397700458) | 4.6 (1,503) | Free | Medical | | [TruDoc](https://appshunter.io/ios/app/trudoc/id1015588412) | 3.2 (26) | Free | Medical | | [myNAS App](https://appshunter.io/ios/app/mynas-app/id1185831667) | 3.8 (315) | Free | Medical | ## More apps by MEDICLINIC MIDDLE EAST MANAGEMENT SERVICES FZ LLC - [MyHealth 24x7](https://appshunter.io/ios/app/myhealth-24x7/id1582986350) All apps by MEDICLINIC MIDDLE EAST MANAGEMENT SERVICES FZ LLC: https://appshunter.io/developer/1578479163 ## Related topics [adeel farooqi](https://appshunter.io/ios/topics/adeel-farooqi) · [waqar ullah](https://appshunter.io/ios/topics/waqar-ullah) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*