# Medicover OnLine — Your mobile health management

> Mobile health portal for booking appointments, managing prescriptions, and accessing medical records. (iPhone/iPad app by Medicover.)

- Source: https://appshunter.io/ios/app/medicover-online/id1557230744 (this page in markdown: same URL + `.md`)
- Developer: [Medicover](https://appshunter.io/developer/702741377)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.60/5 from 49 App Store ratings · 60 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 33 MB
- Languages: American English, Polish, Romanian
- Released: 2024-11-04
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/medicover-online/id1557230744/reviews.md

## What is Medicover OnLine?

Medicover App is a mobile version of Medicover OnLine Patient Website. It allows quick searching and making medical appointments in Medicover Centre with doctors of any specialty you need. If you can’t come to an appointment, you can easily postpone or cancel it. And if you have any questions after the appointment, you can ask your doctor by clicking “Ask a question”. You can also check results of your examinations or provide yourself with continuous treatment by ordering prescriptions to chronic medications. Use your data on Medicover OnLine Patient Website to log in to the App. Take on comfort! Apply mobile management of your health.

## Key features

- Book medical appointments
- Reschedule or cancel appointments
- Ask doctors questions
- Order prescription refills
- Check examination results
- Mobile health management

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/medicover-online/id1557230744/reviews.md

### 1/5 — Absolute fraud

*2025-10-07, version 3.11.1*

More than 2hh waiting time for a chat, hotline completely useless.  Shameless way of working.

### 1/5 — Chat with a doctor is kind of a joke

*2025-09-29, version 3.11.1*

Waiting more than 60 minutes you cannot do anything else on your phone as it is not running in background. When finally you are patient enough but doctor asks you for taking photo, you are not able to come back to the chat. Session is not available anymore. This is making jokes from sick people!

### 1/5 — Terrible service

*2025-08-20, version 3.11.0*

The service is very bad. I made an appointment to the dental scaling, and application had only one free slot in Polmedico Medicover Katowice. I tried to find the location of this Polmedico Medicover Clinic, but google search didn’t find anything relevant. 
Then I called to the Medicover info HotLine to ask about the address, and they sent me to the Polmed centre at Dąbrówka 10, of course it was wrong clinic.
Then I went to the nearest  Medicover centre at Chorzowska, and they sent me to the Medicover Stomatologia at Żelazna street. 
At Żelazna nobody knew about my appointment. They just told me that I should go to the Studio Ortodoncji Cyfrowej at Francuska 182. This clinic website doesn’t have any information about Polmed or Medicover services. Google maps also doesn’t show nothing with “Polmedico Katowice”.
I disappointed by service level and very angry about this situation and my wasted time and missing procedure.
Please, add an address of the clinic in the appointment information and to the facilities list.

### 1/5 — Bad insurance/Worse doctors

*2025-07-29, version 3.10.1*

Appointments are for 1 months after at least if y use with insurance. Doctors are trying to pass to next one , spending less time.

### 2/5 — Waste of time trying to use app for booking

*2025-07-22, version 3.10.0*

Company uses tiered access to visits, with reception and phone having priority over apps. Most of the time no slots are left for app, and answer is “you need to call”

### 1/5 — Online Chat Errors

*2025-07-16, version 3.10.0*

When adding a new photo to the chat it ends the visit automatically and you need to wait for new one again

### 1/5 — Iphone only app instead of universal

*2025-07-10, version 3.10.0*

The old iPad app was great. Now it’s iPhone-only, and using it on iPad feels broken. Please bring back proper iPad support.

### 3/5 — Poufne dane są za łatwo dostępne

*2025-07-04, version 3.9.1*

Dane tj. np. PESEL nie powinny być tak łatwo dostępne i widoczne od razu w ustawieniach konta.
Takie dane powinny zostać odkrywane po potwierdzeniu tożsamości, hasłem Face ID lub uzupełnieniem inną daną klienta.

### 1/5 — Worst chat you can imagine

*2025-06-10, version 3.9.0*

This is the most frustrating app I have used this year!

The  concept of the app is amazing, but the chat with Doctor feature is completely underdeveloped:
- Waiting time is 75 mins, but if you use any other app in the meantime it will disconnect the session - all history is lost 
- if you are in the chat and want to look outside the app to find attachment for the results - again you get logged out 
- anything else you do outside the app= log out and no option to return to chat 

This is freaking outrageous- just lost 3 times 70 minutes on the app

### 1/5 — Bring the functions from the previous app

*2025-05-27, version 3.8.1*

Its not suitable for iPads, as the old app used to be. Also, the chats are getting constantly closed.

## Frequently asked questions about Medicover OnLine

### How do I log in to Medicover OnLine?

You can log in to the Medicover OnLine app using your existing Medicover OnLine Patient Website credentials. This ensures seamless access to your health data across platforms.

### Can I book appointments for any doctor with Medicover OnLine?

Yes, the app allows you to search for and book appointments with doctors of any specialty available within Medicover Centres. This provides comprehensive access to their medical network.

### What if I need to change an appointment booked through Medicover OnLine?

If you cannot make a scheduled appointment, Medicover OnLine makes it easy to postpone or cancel it directly through the app. This offers flexibility in managing your schedule.

### How can I get answers to questions after my doctor's visit using Medicover OnLine?

After an appointment, you can ask your doctor follow-up questions by using the 'Ask a question' feature within the Medicover OnLine app. This facilitates continued communication regarding your health.

### Does Medicover OnLine help with managing chronic medications?

Yes, Medicover OnLine allows you to order prescriptions for chronic medications, ensuring you have continuous treatment. This feature simplifies the process of managing ongoing medical needs.

### What devices does Medicover OnLine support?

Medicover OnLine is currently supported on iPhones. Users with other devices may need to access the services via the Medicover OnLine Patient Website.

### How often is Medicover OnLine updated?

The latest version of Medicover OnLine is 3.19.1, last updated on June 22, 2026. Updates typically include improvements and new features to enhance user experience.

### What is the age rating for Medicover OnLine?

Medicover OnLine has an age rating of 17+. This indicates that the content and features are intended for adult users.

## Version history (last 5 releases)

### 3.21.0 — 2026-08-26

Thank you for using our application! We are regularly making improvements and adding new functions to Medicover OnLine.

### 3.20.1 — 2026-08-10

Thank you for using our application! We are regularly making improvements and adding new functions to Medicover OnLine.

### 3.20.0 — 2026-07-26

Thank you for using our application! We are regularly making improvements and adding new functions to Medicover OnLine.

### 3.19.2 — 2026-07-02

Thank you for using our application! We are regularly making improvements and adding new functions to Medicover OnLine.

### 3.19.1 — 2026-06-22

Thank you for using our application! We are regularly making improvements and adding new functions to Medicover OnLine.

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## More apps by Medicover

- [Medicover](https://appshunter.io/ios/app/medicover/id1179379823)
- [Medicover Romania](https://appshunter.io/ios/app/medicover-romania/id1384631429)
- [Strefa Lekarzy](https://appshunter.io/ios/app/strefa-lekarzy/id6742026044)

All apps by Medicover: https://appshunter.io/developer/702741377

## Related topics

[medicover hospitals](https://appshunter.io/ios/topics/medicover-hospitals) · [sehetie](https://appshunter.io/ios/topics/sehetie)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
