# MedImpact — A healthier, more informed you

> Mobile pharmacy benefit management and drug information for eligible members. (iPhone/iPad app by Medimpact Holdings, Inc..)

- Source: https://appshunter.io/ios/app/medimpact/id1442487898 (this page in markdown: same URL + `.md`)
- Developer: [Medimpact Holdings, Inc.](https://appshunter.io/developer/1442487897)
- Category: Health & Fitness
- Price: Free
- Rating: 4.00/5 from 323 App Store ratings · 61 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 62 MB
- Languages: American English
- Released: 2018-12-31
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/medimpact/id1442487898/reviews.md

## What is MedImpact?

For a healthier, more informed you.

The MedImpact mobile app delivers access to personalized drug information for eligible members. You can easily manage your pharmacy benefit and make informed decisions. The MedImpact app lets you see detailed info on your medications. 

You can:
• View fill history for prescription drugs
• Check drug prices
• Find a pharmacy near you
• Refill Birdi mail-order drugs 
• Renew expired prescriptions
• Review estimated copay, order status and next refill date
• View virtual ID card
• View member copays
• Manage dependent accounts when authorized
• Set communication preferences (text/email)
• View year-to-date drug spend
• View tax report

Members who have already registered can sign in to the app. Members signing in for the first time must register online or via the mobile app.

## Key features

- View prescription fill history
- Check drug prices
- Find nearby pharmacies
- Refill mail-order prescriptions
- Renew expired prescriptions
- View estimated copay and order status
- Access virtual ID card

## What do users think of MedImpact?

Overall sentiment: negative

**Pros**

- 👍 Easy prescription management and monitoring
- 📱 Convenient mail-order pharmacy service
- 🔔 Helpful refill reminders via phone and email
- ⚡ Seamless doctor coordination for medication changes
- 💬 Quick access to pharmacist consultation
- 📦 Prompt and secure shipping
- 🎯 Accurate cost estimates for medications
- 📍 Helpful pharmacy locator map feature

**Cons**

- 🐛 Frequent app crashes and freezing
- 🚫 Missing or non-functional back button navigation
- ⏱️ Extremely slow loading times
- 🔐 Login issues and authentication failures
- 🧭 Poor navigation and dead-end screens
- ❌ Multiple non-functional buttons and features
- 📵 App won't open or launch properly
- 🔄 Inconsistent data saving and retrieval
- ⚠️ Unreliable prescription status tracking
- 🎨 Poor UI/UX design and layout issues
- 📱 Incompatible with tablet landscape mode
- 🔑 Biometric login features don't work properly

**Commonly reported bugs**

- App crashes immediately upon opening
- Back button missing or non-functional
- Login credentials not accepted on app (works on website)
- Face ID/biometric login disappears intermittently
- Password reset button produces no response
- Add to Apple Wallet feature returns persistent errors
- Notification icon persists and cannot be removed
- Invisible navigation buttons in header
- Pill reminder shows 'no records found' despite available prescriptions
- App freezes when adding payment information
- Prescriptions disappear from cart when navigating
- Cannot update notification preferences
- Cannot add allergies or payment information
- Pharmacy names cut off in savings opportunities
- App only works properly in horizontal orientation
- Data not saved between sessions
- Slow or failed loading of prescription items
- Password requirement screen covered by confirm password box

**Most requested features**

- Functional back button for easy navigation
- Improved app performance and speed optimization
- Automatic email notifications for refill reminders
- Visible cart indicator in prescription ordering
- Landscape mode support for tablets
- Working biometric login (Face ID, fingerprint)
- Apple Wallet integration for ID card
- Password reset functionality that actually works
- Prescription status tracking screen
- Better visibility of pharmacy names in savings options
- Automatic refill quantity updates based on dispensed amount
- Show password option during login
- Facial recognition without requiring password first

## Recent user reviews (10 of 61)

All indexed reviews: https://appshunter.io/ios/app/medimpact/id1442487898/reviews.md

### 4/5 — Split payments

*2026-04-05, version 6.0*

Would be nice to have the option to pay in monthly payments like express scripts has.

### 1/5 — Garbage

*2026-03-18, version 6.0*

Useless app. Can’t refill anything, and the feedback page doesn’t work so no one can complain.

### 5/5 — Easy management

*2026-01-29*

The app works very well for me. I can easily manage and monitor my prescriptions

### 1/5 — Where is the “back” button?

*2026-01-14*

January 14, 2026. Just installed it, but there is no “back” button. Every time I make a selection, I have to force stop the program, reload it, log back in, and then make another selection. Extremely frustrating. Never seen this happen in an app before.

### 5/5 — Satisfied customer

*2025-12-31*

Website is easy to navigate and kept up to date.  Receive phone messages when refills are due and emails when drugs are sent.  Shipping is prompt and secure.  Their coordination with my doc for new/ changed meds has been seamless.  Can consult with a pharmacist immediately.  Very pleased with their excellent service!

### 1/5 — What is wrong with this app?

*2025-10-30, version 5.8.2*

Every time I try to open this app on my IPad, it immediately crashes, so it can’t be opened.  I have tried deleting and reinstalling, but it always crashes.  When are you going to fix it?

### 1/5 — Service is great, app is not so good to the point of being awful

*2025-10-24*

I have been providing feedback directly to MedImpact for over a year. Still the app is not working properly. There are dead ends in the app that do not allow return to the Home Screen. The newest annoyance is notification icon that persists. The app reflects poorly on the company.

Update: The app is still awful. After the most recent app update in October 2025, the app opens but immediately crashes. Believe all of the bad reviews. They are well-earned.

### 1/5 — App quality

*2025-10-11, version 5.8.2*

This app is terrible. It’s extremely slow to load, often doesn’t load items in my account at all and crashed often

### 1/5 — Terrible

*2025-10-10, version 5.8.2*

I can’t get any response or help from anyone with my account. It keeps saying I don’t have an account or that I’m not a member

### 1/5 — Crashes upon opening

*2025-10-05, version 5.8.1*

The app will not even open to use it. It flashes and immediately closes itself out.

## Frequently asked questions about MedImpact

### What does the MedImpact app do?

The MedImpact app allows eligible members to manage their pharmacy benefits and access personalized drug information. You can view your prescription fill history, check drug prices, find pharmacies, and refill mail-order prescriptions.

### What are the key features of the MedImpact app?

Key features include viewing prescription fill history, checking drug prices, finding nearby pharmacies, refilling mail-order prescriptions, renewing expired prescriptions, viewing estimated copays and order status, and accessing your virtual ID card.

### Is the MedImpact app free to use?

Yes, the MedImpact app is free to download and use for eligible members. There are no in-app purchases or advertisements mentioned.

### Who is the MedImpact app for?

This app is designed for eligible members of MedImpact who want to easily manage their pharmacy benefits and make informed decisions about their medications and healthcare costs.

### How do I register for the MedImpact app?

Members who have already registered can sign in to the app. If you are signing in for the first time, you will need to register online or directly through the mobile app.

## Version history (last 5 releases)

### 6.2.1 — 2026-07-29

We’ve updated the app yet again! We’re always making it better! New changes include:

Welcome to our new app release! Changes include:

- minor bug fixes and enhancements (we heard you and improved).

We always want your comments, suggestions, and questions at mobiledevelopment@medimpact.com

### 6.2 — 2026-07-09

We’ve updated the app yet again! We’re always making it better! New changes include:

Welcome to our new app release! Changes include:

- minor bug fixes and enhancements (we heard you and improved).

We always want your comments, suggestions, and questions at mobiledevelopment@medimpact.com

### 6.1 — 2026-05-23

We’ve updated the app yet again! We’re always making it better! New changes include:

Welcome to our new app release! Changes include:

- minor bug fixes and enhancements (we heard you and improved).

We always want your comments, suggestions, and questions at mobiledevelopment@medimpact.com

### 6.0 — 2026-02-24

We’ve updated the app yet again! We’re always making it better! New changes include:

Welcome to our new app release! Changes include:

- minor bug fixes and enhancements (we heard you and improved).

We always want your comments, suggestions, and questions at mobiledevelopment@medimpact.com

### 5.8.4 — 2026-01-29

We’ve updated the app yet again! We’re always making it better! New changes include:

Welcome to our new app release! Changes include:

- minor bug fixes and enhancements (we heard you and improved).

We always want your comments, suggestions, and questions at mobiledevelopment@medimpact.com

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| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by Medimpact Holdings, Inc.

- [MyRxInfo](https://appshunter.io/ios/app/myrxinfo/id1469357311)
- [State of MD Pharmacy Benefits](https://appshunter.io/ios/app/state-of-md-pharmacy-benefits/id6738434453)

All apps by Medimpact Holdings, Inc.: https://appshunter.io/developer/1442487897

## Related topics

[medex plus](https://appshunter.io/ios/topics/medex-plus)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*