# Mediprocity > HIPAA compliant secure messaging for healthcare professionals. (iPhone/iPad app by Mediprocity Inc..) - Source: https://appshunter.io/ios/app/mediprocity/id532674856 (this page in markdown: same URL + `.md`) - Developer: [Mediprocity Inc.](https://appshunter.io/developer/532674864) - Category: Medical, Social Networking - Price: Free - Rating: 3.50/5 from 17 App Store ratings · 16 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 27 MB - Languages: American English - Released: 2012-06-12 - Data updated: 2026-08-20 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/mediprocity/id532674856/reviews.md ## What is Mediprocity? Mediprocity is the simple solution for HIPAA compliant communication. Communicate via text message using Mediprocity's secure app on your iPhone, iPad or iPod Touch. All of your communication remains secure and private on Mediprocity. Improve your workflow and become more productive by sharing sensitive patient health information (PHI). Send encrypted messages as text Archive your messages Use your camera phone securely Sync your account online Access from any browser Full administrative panel offered File system allows you to store attachments for later review No more waiting for call backs and missed messages! Get started by creating your account online, download the app and sign in! Mediprocity is compatible on all iPhone and iPad devices, however it must be using iOS 11.0.0 operating system or higher. ## Key features - HIPAA compliant communication - Encrypted text messaging - Message archiving - Secure file sharing - Online account sync - Browser access - Administrative panel ## Recent user reviews (10 of 16) All indexed reviews: https://appshunter.io/ios/app/mediprocity/id532674856/reviews.md ### 2/5 — Mildly infuriating *2026-01-27* 1/26/26: App still not reliable. Notifications broken, meaning that we rack up charges because our answering service has to use alternate methods to contact us when the app inevitably fails. Had to uninstall and reinstall again. Original review: In some ways, life has never been better for health care providers. We’re curing incurable cancers, making the blind see again (I’m an ophthalmologist), and focusing on our own mental well being. For this reason, it’s ironic that Mediprocity is already a fossilized app , not evolving or addressing problems using feedback from providers. I get dropped notifications, one forcing me to drive a half hour back to the office and several requiring the answering service to text, then call. This wastes our time and creates extra charges. Feedback to Mediprocity means doing troubleshooting. Yes, I have iOS Up to date, yes, Mediprocity is up to date. Yes, I restarted the app. Yes, I power cycled my phone. Yes, I deleted and reinstalled the Mediprocity app. Notifications don’t consistently work, and haven’t for at least since our answering service adopted it. Also, to add to the annoyances, I cannot log in to the app with my password keychain, like most of my apps. Instead three fields have to be entered: username, password and encryption key. You cannot copy and paste either. Why? you ask. Because, after you enter your username and leave the login page, go back to your notes app to retrieve your password, the login screen refreshes…every time. So, now you have to re-enter your username, paste the password, and what? you have to enter the encryption key in another field. Don’t know it? Need to go back to your notes to get it? Well, you just went back to square one. You have to fill in all three fields again. Support has been, again, unhelpful. I got a nonsensical answer as to why I can’t store my credentials in the Apple Password app. And although we didn’t pay directly for the Mediprocity app, we are certainly paying indirectly. Our exchange pays for the service and passes on the cost. We also rack up extra charges because Mediprocity can’t, or more likely won’t, get notifications to consistently work on an iPhone. **Developer response:** We understand your frustration and encourage you to reach out to our support team so we can work with you to ensure your phone and the Mediprocity app are configured correctly. We closely monitor reports of crashes or service disruptions and respond quickly when issues arise. At this time, we have not identified any widespread service problems. Based on your description, it’s possible that a few settings on your phone, within the app, or in your Mediprocity profile may need to be adjusted. Our team would be happy to walk through those with you, especially if you are using a 3rd party provider with our network. When configured properly, the app remains active and can provide notifications even when you are not logged in. Providing excellent customer service is very important to us, and we pride ourselves on quick response times and personalized support through our helpdesk. We would welcome the opportunity to connect with you and help resolve the issues you’re experiencing. support@mediprocity.com ### 3/5 — Mildly infuriating *2025-07-05* In some ways, life has never been better for health care providers. We’re curing incurable cancers, making the blind see again (I’m an ophthalmologist), and focusing on our own mental well being. For this reason, it’s ironic that Mediprocity is already a fossilized app , not evolving or addressing problems using feedback from providers. I get dropped notifications, one forcing me to drive a half hour back to the office and several requiring the answering service to text, then call. This wastes our time and creates extra charges. Feedback to Mediprocity means doing troubleshooting. Yes, I have iOS Up to date, yes, Mediprocity is up to date. Yes, I restarted the app. Yes, I power cycled my phone. Yes, I deleted and reinstalled the Mediprocity app. Notifications don’t consistently work, and haven’t for at least since our answering service adopted it. Also, to add to the annoyances, I cannot log in to the app with my password keychain, like most of my apps. Instead three fields have to be entered: username, password and encryption key. You cannot copy and paste either. Why? you ask. Because, after you enter your username and leave the login page, go back to your notes app to retrieve your password, the login screen refreshes…every time. So, now you have to re-enter your username, paste the password, and what? you have to enter the encryption key in another field. Don’t know it? Need to go back to your notes to get it? Well, you just went back to square one. You have to fill in all three fields again. Support has been, again, unhelpful. I got a nonsensical answer as to why I can’t store my credentials in the Apple Password app. And although we didn’t pay directly for the Mediprocity app, we are certainly paying indirectly. Our exchange pays for the service and passes on the cost. We also rack up extra charges because Mediprocity can’t, or more likely won’t, get notifications to consistently work on an iPhone. ### 3/5 — Mildly infuriating *2025-07-05* I landed on this iPad app review page through the mac OS App Store, even though it’s installed on my iPhone and our answering service messages us through our phones. Long story short, notifications are unreliable. When they don’t work, basically every time we are on call, it forces our exchange to text and call, thus generating extra charges for us. Some dropped/silent notifications have resulted in trips back to the office when a notification didn’t pop up while driving home. Others have made it necessary for the exchange to call at night when notifications remain silent. Customer support? Typical, with user error at the top of the list, with no acknowledgement that the problem lies with Mediprocity. Yes, I’ve restarted and re-logged-in to the app. Yes, I’ve power cycled my phone. Yes, I’ve deleted and re-installed the Mediprocity app. No, I don’t use “focus” or other modes that silence notifications and anyhow, I’ve put Mediprocity on a “whitelist” so that it wouldn’t be excluded/silenced anyway. Also, to add to the annoyances, I cannot log in to the app with my password keychain, like most of my apps. Instead three fields have to be entered: username, password and encryption key. You cannot copy and paste either. Why? you ask. Because, after you enter your username and leave the login page, go back to your notes app to retrieve your password, the login screen refreshes…every time. So, now you have to re-enter your username, paste the password, and what? you have to enter the encryption key in another field. Don’t know it? Need to go back to your notes to get it? Well, you just went back to square one. You have to fill in all three fields again. Support has been, again, unhelpful. I got a nonsensical answer as to why I can’t store my credentials in the Apple Password app. And although we didn’t pay directly for the Mediprocity app, we are certainly paying indirectly. Our exchange pays for the service and we rack up extra charges because Mediprocity can’t, or more likely won’t, get notifications to consistently work on an iPhone. ### 5/5 — Wonderful communication tool *2021-01-03* This app is absolutely wonderful. Like with any technology it has had its issues. However, once they are identified Mediprocity immediately corrects them. I highly recommend this application to anyone!! ### 3/5 — Flaws *2020-10-12* App constantly tells me I have 3 messages pending. I have to go back in to app and refresh screen with every message... ### 5/5 — DON *2019-02-20* Love this app. Great way to communicate with docs. ### 5/5 — Works Great for Our Facility *2018-11-25* It works great for our long term care skilled facility; medical director, charge nurse, DON, ADON MDS coordinator, office manager, QAPI nurse and administrator use it; best way to text and send information securely. We have a Apple iPods that the facility uses so that it’s not on charge nurses individual phones; it is installed on everyone else’s personal or work cell phones. No complaints, when I have questions they are great to jump on and answer and help me with whatever question or issue I have. ### 5/5 — Working well! *2018-04-19* This app is back to being awesome! Thank you! **Developer response:** Thank you! We have more exciting updates coming very soon! ### 1/5 — It’s terrible *2018-04-03* It can’t possibly be that difficult to have an app keep the biometrics turned on. I’m tired of dropping everything to sign in (a three step process). This app is inconsistent. It worked well last week and now it’s on the blink. Does my company pay for this? It’s a waste. **Developer response:** We have found the latest Apple version will conflict with our secure database which was causing users to be logged off if they didn't have much storage on their devices. We have fixed this to be compatible with iOS 11x. This should resolve the issue on our next release due May 15th, 2018. Thank you. ### 4/5 — Good! *2018-01-23* Thank you for fixing! ## Frequently asked questions about Mediprocity ### What is Mediprocity? Mediprocity is a HIPAA-compliant communication solution designed for healthcare professionals. It enables secure text messaging, file sharing, and message archiving to protect sensitive patient health information. ### Is Mediprocity free to use? Yes, Mediprocity is free to download and use. However, it does contain advertisements. ### What devices is Mediprocity compatible with? Mediprocity is compatible with iPhone, iPad, and iPod Touch devices running iOS 11.0.0 or higher. ### How secure is Mediprocity? Mediprocity is designed to be HIPAA compliant, ensuring that all communication remains secure and private. It utilizes encrypted messaging to protect sensitive patient health information. ### Can I access my messages from anywhere? Yes, you can sync your account online and access your messages from any browser. This allows for convenient access to your communication history and shared files. ### Does Mediprocity have ads? Yes, Mediprocity contains advertisements. ### What is the age rating for Mediprocity? Mediprocity has an age rating of 17+, indicating mature content or themes. ### How often is Mediprocity updated? The latest version of Mediprocity is 5.2.11, and it was last updated on March 17, 2026. This suggests a relatively active update schedule. ## Version history (last 5 releases) ### 5.3.4 — 2026-08-19 Bug fixes ### 5.3.3 — 2026-08-04 Fixed document scanner ### 5.3.1 — 2026-07-31 Bug fixes ### 5.2.14 — 2026-04-29 Bug fixes ### 5.2.13 — 2026-04-22 Added canned message option ## More apps by Mediprocity Inc. - [Polaris RX Direct](https://appshunter.io/ios/app/polaris-rx-direct/id1106259540) - [SpecialtyRx Now](https://appshunter.io/ios/app/specialtyrx-now/id1200466862) - [ASAP Chat](https://appshunter.io/ios/app/asap-chat/id1344030607) - [ProText LTC](https://appshunter.io/ios/app/protext-ltc/id1534033927) - [Guardian Note](https://appshunter.io/ios/app/guardian-note/id1564334854) All apps by Mediprocity Inc.: https://appshunter.io/developer/532674864 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*