# Médis > Personal health service app for managing insurance, accessing care, and monitoring well-being. (iPhone/iPad app by Medis - Companhia Portuguesa de Seguros de Saude, SA.) - Source: https://appshunter.io/ios/app/medis/id848448057 (this page in markdown: same URL + `.md`) - Developer: [Medis - Companhia Portuguesa de Seguros de Saude, SA](https://appshunter.io/developer/848448060) - Category: Health & Fitness, Utilities - Price: Free - Rating: 3.60/5 from 16 App Store ratings · 15 written reviews indexed - Age rating: 12+ - Requires: iOS 13.0 · 252 MB - Languages: European Portuguese - Released: 2014-04-02 - Data updated: 2026-08-10 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/medis/id848448057/reviews.md ## What is Médis? Having the Médis app means having a Personal Health Service always at hand, with access to numerous features that will simplify the management of your health insurance: Expense Submission – Submit an expense from start to finish in minutes, without printing or mailing documents. Clinical and administrative history – Check the details of your last appointments, exams or treatments, pre-authorization status, payments to Médis and expense reimbursements. Consumption – Know the capital you have available in each coverage. Médis Card – Have your Médis card and those of your family at hand, without having to carry it in your wallet. Médis Network – Find the closest doctors, clinics and hospitals in the Médis Network. Online Doctor – Speak with a physician right away or book for later and have consultations in General and Family Medicine, Pediatrics, Psychology, Psychiatry or Traveler Medicine Consultation, by voice or video, without leaving your home. Médis Medical Assistant – Benefit from the assistance of a personal physician, specialist in General and Family Medicine or Internal Medicine, who knows your medical history and is always available to advise you and answer any questions you may have. Symptom Checker – Identify symptoms and receive recommendations tailored to your health status, simply and quickly. Young – A program that helps you plan, receive and care for your baby from the very first moment. Cancer Prevention Plan – Create your plan, with access to a calendar with all the routine exams you should perform. Médis Active – Synchronize the Médis app with an activity monitoring app and take another step towards taking care of your health and well-being, reaching goals and winning prizes. ## Key features - Expense submission - Clinical and administrative history - Médis Card access - Provider network search - Online doctor consultations - Symptom checker - Activity monitoring sync ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/medis/id848448057/reviews.md ### 1/5 — Non Functional *2026-06-27* App Isn’t working for my brand new iPhone 17 Pro with updated OS. I have memory, I have restarted, deleted, and re-downloaded the app. It just shows a screen trying to turn on. I can’t even insert login information. Very disappointing. **Developer response:** Hello, We’re sorry to hear that you are experiencing difficulties using the app. To assist you, we kindly ask that you send us more details about the issue to the email address digital.suporte@medis.pt, including the model of your device and, if possible, a screenshot. Your feedback is important to help us improve our service. Thank you! ### 4/5 — Good *2026-01-22* Add English and Russian please. **Developer response:** Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you. ### 5/5 — Fácil e prático de usar. *2025-12-02* Resposta sempre rápida em questões de autorizações e reembolsos. **Developer response:** Agradecemos a sua avaliação. O seu feedback é importante para continuarmos a desenvolver a App. Caso pretenda partilhar connosco as suas sugestões de melhoria, pedimos para enviar um e-mail para digital.suporte@medis.pt. Obrigada. ### 1/5 — :2025 and still no English language support—unacceptable *2025-10-28* It’s 2025 in an EU country and the Médis app offers only Portuguese. Expats and English-speakers are ignored. Other healthcare apps in Portugal already support English, so this isn’t difficult—it’s a choice. Fix the UI, add English, show you value all customers. It’s unacceptable. Do better and do it now! ### 3/5 — Adicionar Cartão na Wallet *2025-02-13* Não funciona e a app encerra. ### 1/5 — Good But Could Be Better *2024-07-20* Still waiting for English language translation toggle feature……..on both Medis applications. **Developer response:** Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you. ### 1/5 — Good But Could Be Better *2024-04-07* Still waiting for English language translation toggle feature……..on both Medis applications. ### 1/5 — App isn’t working at all *2023-07-05, version 2.17.4* Tried to download it again but app still doesn’t work, assigned wrong appointment dates and doesn’t let you cancel or reschedule the appointment ### 5/5 — Superb service *2023-02-16, version 2.16.2* A really good service, access to world class Drs, and built on excellent software that works very well ### 5/5 — Rápido e prático *2022-11-09* Nos dá acesso rápido e prático. **Developer response:** Agradecemos a sua avaliação. O seu feedback é importante para continuarmos a desenvolver a App. Caso pretenda partilhar connosco as suas sugestões de melhoria, pedimos para enviar um e-mail para digital.suporte@medis.pt. Obrigada. ## Frequently asked questions about Médis ### What is Médis? Médis is a personal health service app designed to simplify the management of your health insurance. It provides access to features like expense submission, clinical history, and online doctor consultations. ### How do I submit expenses with Médis? You can submit an expense from start to finish within minutes directly through the app, eliminating the need for printing or mailing documents. ### Can I find doctors and hospitals through Médis? Yes, the Médis Network feature allows you to find the closest doctors, clinics, and hospitals that are part of the Médis Network. ### What types of online doctor consultations are available on Médis? You can have voice or video consultations with physicians in General and Family Medicine, Pediatrics, Psychology, Psychiatry, or Traveler Medicine. ### Does Médis offer any programs for specific health needs? Yes, Médis includes a 'Young' program for planning and caring for a baby, and a 'Cancer Prevention Plan' with a calendar for routine exams. ### Can Médis track my physical activity? Médis can synchronize with an activity monitoring app, allowing you to track your health and well-being, reach goals, and potentially win prizes. ### What is the user rating for Médis? Médis has an average rating of 3.8 stars based on 13 ratings. ### Does Médis have ads? Yes, Médis contains advertisements. ## Version history (last 5 releases) ### 3.1.13 — 2026-08-07 With each new version, we make the Médis application more functional, to provide you with the best user experience. This new version includes fixes and performance improvements for the app. ### 3.1.11 — 2026-07-27 With each new version, we make the Médis application more functional, to provide you with the best user experience. This new version includes fixes and performance improvements for the app. ### 3.1.10 — 2026-05-26 With each new version, we make the Médis application more functional, to provide you with the best user experience. This new version includes fixes and performance improvements for the app. ### 3.1.9 — 2026-05-08 With each new version, we make the Médis application more functional, to provide you with the best user experience. This new version includes fixes and performance improvements for the app. ### 3.1.8 — 2026-04-16 A cada nova versão, tornamos a aplicação da Médis mais funcional, para lhe proporcionar a melhor experiência de utilização. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*