# Médis — user reviews > 15 indexed App Store user reviews of Médis by Medis - Companhia Portuguesa de Seguros de Saude, SA, rated 3.60/5 from 16 ratings. - Source: https://appshunter.io/ios/app/medis/id848448057/reviews - App overview in markdown: https://appshunter.io/ios/app/medis/id848448057.md - Rating breakdown: 5★ 8 · 4★ 2 · 3★ 2 · 2★ 0 · 1★ 4 ## Most critical reviews (10 lowest-rated) ### 1/5 — Non Functional *2026-06-27* App Isn’t working for my brand new iPhone 17 Pro with updated OS. I have memory, I have restarted, deleted, and re-downloaded the app. It just shows a screen trying to turn on. I can’t even insert login information. Very disappointing. **Developer response:** Hello, We’re sorry to hear that you are experiencing difficulties using the app. To assist you, we kindly ask that you send us more details about the issue to the email address digital.suporte@medis.pt, including the model of your device and, if possible, a screenshot. Your feedback is important to help us improve our service. Thank you! ### 1/5 — :2025 and still no English language support—unacceptable *2025-10-28* It’s 2025 in an EU country and the Médis app offers only Portuguese. Expats and English-speakers are ignored. Other healthcare apps in Portugal already support English, so this isn’t difficult—it’s a choice. Fix the UI, add English, show you value all customers. It’s unacceptable. Do better and do it now! ### 1/5 — Good But Could Be Better *2024-07-20* Still waiting for English language translation toggle feature……..on both Medis applications. **Developer response:** Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you. ### 1/5 — Good But Could Be Better *2024-04-07* Still waiting for English language translation toggle feature……..on both Medis applications. ### 1/5 — App isn’t working at all *2023-07-05, version 2.17.4* Tried to download it again but app still doesn’t work, assigned wrong appointment dates and doesn’t let you cancel or reschedule the appointment ### 1/5 — Horrible. *2022-10-26* How come an app without a logout function gets even approved to the App store? Jezzz ppl learn how to code. **Developer response:** Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you. ### 1/5 — IbAn change does not work *2021-05-15, version 2.13.1* Kindly test the fuctions before putting in online. The keyboard is on top of the iban field and you cant for example copy or see what you type fix this asap- and review your testing- last iphone and os- thanks ### 1/5 — App mal concebida e com problemas *2020-09-22* A app não permite fazer o carregamento de documentos de despesa. Surge um ecrã em branco com um documento e essa função não funciona. **Developer response:** O seu feedback é importante para continuarmos a desenvolver a App. Sugerimos que atualize a versão da sua App. Caso o problema persista na versão atual contacte-nos por e-mail para digital.suporte@medis.pt. Obrigado. ### 2/5 — Envio de despesas - não aceita a inserção de vírgula no valor da despesa *2018-06-05* Aplicativo tem um erro, pois não aceita colocar vírgula no valor da despesa. **Developer response:** O seu feedback é importante para continuarmos a desenvolver a App. Sugerimos que atualize a versão da sua App. Caso o problema persista na versão atual contacte-nos por e-mail para digital.suporte@medis.pt. Obrigada. ### 3/5 — Adicionar Cartão na Wallet *2025-02-13* Não funciona e a app encerra. ## Most praised reviews (5 highest-rated) ### 5/5 — Fácil e prático de usar. *2025-12-02* Resposta sempre rápida em questões de autorizações e reembolsos. **Developer response:** Agradecemos a sua avaliação. O seu feedback é importante para continuarmos a desenvolver a App. Caso pretenda partilhar connosco as suas sugestões de melhoria, pedimos para enviar um e-mail para digital.suporte@medis.pt. Obrigada. ### 5/5 — Superb service *2023-02-16, version 2.16.2* A really good service, access to world class Drs, and built on excellent software that works very well ### 5/5 — Rápido e prático *2022-11-09* Nos dá acesso rápido e prático. **Developer response:** Agradecemos a sua avaliação. O seu feedback é importante para continuarmos a desenvolver a App. Caso pretenda partilhar connosco as suas sugestões de melhoria, pedimos para enviar um e-mail para digital.suporte@medis.pt. Obrigada. ### 4/5 — Good *2026-01-22* Add English and Russian please. **Developer response:** Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you. ### 3/5 — Language *2021-12-17, version 2.14.8* Is there an english version in this app? Cannot find it… --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*