# MEDITECH MHealth — user reviews

> 210 indexed App Store user reviews of MEDITECH MHealth by Meditech, rated 2.50/5 from 994 ratings.

- Source: https://appshunter.io/ios/app/meditech-mhealth/id1143209032/reviews
- App overview in markdown: https://appshunter.io/ios/app/meditech-mhealth/id1143209032.md
- Rating breakdown: 5★ 214 · 4★ 132 · 3★ 87 · 2★ 109 · 1★ 452

## What do users think of MEDITECH MHealth?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Quick access to medical records
- 📄 Convenient way to view test results
- 💻 Straightforward portal access

**Cons**

- 🐛 Login issues and password problems
- ⚠️ Unreliable app performance
- 🔍 Difficult to navigate
- 🔒 Concerns about security and privacy

**Commonly reported bugs**

- App crashes or freezes frequently
- Inability to log in or access portal
- Inconsistent behavior across devices
- Syncing issues between app and website

**Most requested features**

- Notification system for new messages and updates
- Integration with Apple Health or other health apps
- Improved user interface and design
- Better customer support and responsiveness

## Newest reviews (18 of 210)

### 1/5 — Carteret Hospital

*2026-05-11, version 1.17.0*

This account is the 2nd account for my parents and  it’s impossible to set up and has support that you get voicemail that will call you within 24 hrs

### 1/5 — Create account

*2026-04-14, version 1.17.0*

It was impossible to creat the account to check in for my appointment.

### 1/5 — Personal

*2026-03-27, version 1.17.0*

App never ever updates test results. They always say pending. I’ve contacted medical records multiple times to help. They always end up emailing my results encrypted. Useless app.

### 4/5 — Needs Universal Links

*2026-03-05*

This is a very good app that appears to be improving and with one minor change would be FAR less irritating.

When I receive emails from my healthcare provider (WhidbeyHealth) it offers me links to the document, results, prescriptions, etc. to which the e-mail refers.  When I click in the e-mail it directs me to the App Store and suggests “for the best experience download the app,” which I already have. The App Store knows this already and offers me the option to open the app, which then authenticates me (Face ID etc.) and then I’m finally in the app.

We’re Meditech to offer Universal Links I could click on the e-mail link and my device would already “know” I have the app and open it directly without running around a URL to the App Store for the phone to realize I already have the app then offer a choice to open it.  Just open the app already!  I don’t care if it doesn’t take me immediately to the document or appointment I clicked on in the e-mail—just let me in your app!!!

### 1/5 — Fix your app

*2026-03-02, version 1.17.0*

I cant tell if its the app or the facility but I am unable to write messages or change appointments on this. Its absolutely useless in communicating with my provider on a mobile device.  Figure it out.

### 1/5 — Worst app ever!!!!

*2026-02-28, version 1.17.0*

This app is completely useless! Have to reset your user name and password every-time you log in!! Then they lock you out…

### 1/5 — Captcha’s are overwhelming/sign in issues

*2026-02-10*

The amount of captchas you require are absolutely ridiculous. Even after my password and Face ID sign in, it takes 5 minutes to get through your captcha process. I understand you are trying to protect information but it is extremely excessive.

   Update: Now the app will not sign in the majority of the time. It just says unexpected error. If you are lucky by about the twelfth time it might let you finally sign in.  Early useless app anymore.

### 1/5 — App ALWAYS has errors

*2026-02-06, version 1.17.0*

Get up to date people

### 1/5 — Hard to set up

*2026-01-23, version 1.17.0*

It asks for a birthdate but won’t let me type it in. It expects me to scroll backwards month by month for 67 years. Forget this, I’m not using it.

### 1/5 — Appointments I don’t check my phone or charts every day . I’m not one for phones Please make sure t

*2026-01-23, version 1.17.0*

Please call my husband before May not know about it . Thanks Donna any procedure or I

### 3/5 — Why am I being sent this information ???

*2026-01-22, version 1.17.0*

Certainly if the information pertains to me, I would appreciate my Doctor to talk with me first.

### 1/5 — Steaming Hot Garbage

*2026-01-17, version 1.17.0*

The worst app on the EHR market. Meditech is the gas station version of EHR to begin with, but this app takes the cake. Once you’ve actually logged in after 10 attempts of error codes, you’ll notice that not everything populates. One successful login you can see your upcoming appointments and recent lab/reports. Other times you only see previous imaging reports, but no labs or appointments. Junk.

### 1/5 — Proffetty

*2026-01-13, version 1.17.0*

Very poor app

### 1/5 — Needs user interface overhaul

*2026-01-08, version 1.17.0*

A simple task of resetting users password or user name is next to impossible via the app. Instead you have to call a phone number. This is cumbersome and antiquated.

### 1/5 — Hard to access

*2026-01-06, version 1.17.0*

Difficult to access site -capture?

### 1/5 — Horrible app

*2025-12-22, version 1.17.0*

Once downloaded, I can sign in and view one time.  If I log on again, the app freezes and cannot open tabs at all.  Need to delete and reinstall after every use.  Horrible app

### 1/5 — Cannot login no help

*2025-12-20, version 1.17.0*

I have been trying to login in for 3 days and I have 0 help.

### 1/5 — Needs updates severely!

*2025-12-12, version 1.17.0*

It is absolutely RIDICULOUS how poor this app works. It’s not just the app but the website! It will open fine and you can select things fine but it will NOT load the thing you need to select. So if you need to see a patient summary you’re basically screwed. Find a different app because this app in not reliable in helping people with medical anything

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t create a account

*2026-07-26, version 1.18.0*

Show updates just 2 weeks ago and I can’t create an account. Fill the information and the message states 
Can’t create account contact provider then give a list of hospital emails

### 1/5 — Sign-in credentials

*2026-07-09, version 1.18.0*

This application no longer saves sign-in credentials even with Face ID set to required. It makes the app pointless when I can just go to a web browser and enter my credentials with the same steps. Signing in was never smooth but this is sad.

### 1/5 — Crashes

*2026-07-06, version 1.17.0*

The app says it’s “hit a snag” and doesn’t show anything

### 1/5 — Stopped opening

*2026-07-06, version 1.17.0*

As of recently, MHealth no longer opens for me. My username and password work but then I just get a white screen.  So disappointing.

### 1/5 — Nope

*2026-07-06, version 1.17.0*

Not up to date

### 1/5 — The app hasn’t worked for months!!

*2026-07-01, version 1.17.0*

I have to actually go to google and bring up the patient portal login page and sign in through their the app hasn’t worked for months plus I can’t even access my mother’s patient portal account and don’t bother emailing or calling to get help because I’ve been trying since 12/2025 it’s now 7/1/2026 apparently Owosso memorial needs to stop all the commercials and actually have employee education classes for each department!

### 1/5 — What a joke

*2026-06-15, version 1.17.0*

I spent the time last week making sure I could get into the new portal. Today, Monday I had a zoom appointment and it would not let me in. I tried to reset and the portal said my username did not exist. So now I have missed my appointment. 
Very disappointed.

### 1/5 — Review

*2026-06-11, version 1.17.0*

Absurdly difficult. No support available. Ridiculous username , and password system -glitches that prevent its  functionality???

### 1/5 — Every new login won’t let you in

*2026-06-04, version 1.17.0*

Thinking of not even using this portal as it blocks me 
every time saying no such info(login).   Whats up with that as already changed info before???

### 1/5 — Can’t even make an account

*2026-06-02, version 1.17.0*

After following all of the steps including calling my hospital and getting the enrollment link I still can’t make a damn account. I can’t log in despite it saying I’m enrolled. I’m stuck in a loop of continued errors. I rarely give bad reviews to apps, but this one is so broken I had to.

## Most praised reviews (10 highest-rated)

### 5/5 — Update

*2026-01-21, version 1.17.0*

New update is so much better. Ui more pleasant to use.

### 5/5 — Sign up for Walmart

*2026-01-06, version 1.17.0*

So far so good.  Just having a little problem.

### 5/5 — Great! Patient Portal MHealth

*2025-10-13, version 1.16.0*

Quick, stays signed in, easy to use, wigets make it self explanatory to find my things, family sharing is excellent, messaging Dr and RX renew we can do for ourselves is priceless. 
We like it! Thx

### 5/5 — Simple

*2025-09-11, version 1.16.0*

It works for me

### 5/5 — Useless app

*2025-04-04, version 1.16.0*

Never can get on it. Always have to change user I’d and password. It’s useless to me

### 5/5 — Thank you

*2024-12-10, version 1.16.0*

Thank you

### 5/5 — Simple

*2024-04-11*

Simple app and I had access to my account right away

### 5/5 — Great app

*2024-04-01, version 1.15.1*

Super user friendly very easy to use.

### 5/5 — Easy and works great

*2024-03-17, version 1.15.1*

I am 74 and had no problem installing and opening app and everything is there. I had the reception at our hospital set up my account. All it took was 5 minutes and my BC Medical Card. I got an email with a link to my account. Click on link and asked to enter a user ID and password. I set those and had immediate access to my account.

### 5/5 — Easy Peasy

*2024-02-27, version 1.15.0*

I’ve had no problems with this App. My phone saved the login information. I can get all my medical records (labs, consults, imaging). I get notifications for my appointments. Very convenient! I’ve read the negative reviews so I’m feeling pretty lucky!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
