# Medmate — Just what the doctor ordered. > Telehealth platform connecting users with Australian registered clinicians for remote consultations. (iPhone/iPad app by Medmate Australia Pty Ltd.) - Source: https://appshunter.io/ios/app/medmate/id1520160438 (this page in markdown: same URL + `.md`) - Developer: [Medmate Australia Pty Ltd](https://appshunter.io/developer/1520160440) - Category: Medical, Health & Fitness - Price: Free - Age rating: 12+ - Requires: iOS 15.1 · 46 MB - Languages: American English - Released: 2020-07-09 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/medmate/id1520160438/reviews.md ## What is Medmate? We have Telehealth appointments available with Australian registered clinicians from the safety and convenience of your home. Video and telephone consults available same day ## Key features - Telehealth appointments - Australian registered clinicians - Video consultations - Telephone consultations - Same-day appointments - Home-based consultations ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/medmate/id1520160438/reviews.md ### 2/5 — Has error *2025-11-20* My prescription has been added to the app and shows 1 Supply Remaining. However, it's inactive in the app, and I have no way to purchase the medicine through the app. ### 1/5 — Can’t order scripts *2025-08-17* On ausscripts they state you can have your script delivered. You can’t there’s no option. So you sign up give all your details and nothing. ### 1/5 — Really buggy app *2023-09-05* Would’ve thought this would be rid of bugs by now. Such a shotty app. Stressful to use 😅 ### 1/5 — Doesn’t Work! *2023-06-17, version 1.27.0* Can’t find a pharmacy in my area and no pharmacies available for national delivery?! ### 5/5 — Such a wonderful service! *2023-03-30* I wish this service existed for my entire life! As a person with a chronic condition I’ve had my fair share of long wait times, doctors appointments, pharmacists and doctors grilling me and making me feel guilty for even needing medication (even though my condition is life long) Now with this app, I am able to avoid all that anxiety and stress and simply log into MedMate whenever I am due for my medication refills. The reviews are very thorough and fast. I’ve not had a single issue thus far with any of my prescriptions; I usually receive a SMS with my e-script within a couple of hours which I then just scan when I swing by my local pharmacy. Such an easy and MUCH needed service for people with chronic illnesses! I thank you and your team so much for filling a gap in patience care that I thought could never be filled until I came across your website… Thank you from the bottom of my grateful heart!! ### 1/5 — Useless *2023-02-28* I have tried and tried to change my password as I forgot it but there is no where on the page that says forgot password so im stuck even tried to open a new account that didn’t work as I already have one but can’t change the password RIDICULOUS ### 1/5 — Bugged *2023-02-21, version 1.27.0* Scripts button closes the app so I cannot access my scripts. Useless. ### 3/5 — App crashes when opening the prescriptions tab. *2022-10-23* The app would crash every time when I tap on the prescriptions tab. Please fix it to make the app useable. ### 1/5 — It couldn’t delivery medicine *2022-09-28* No delivery for prescription medicine. I have spent 2 hours to fixing the delivery problem. But it turns out the pharmacy called me and said it couldn’t not delivery prescription medicine. I have to come and pick it up in the shop. Crying. I just had procedure this morning and I couldn’t drive. I have to walk to the pharmacy :( ### 5/5 — Excellent service *2022-09-20* Excellent service, I recommend it 100% ## Frequently asked questions about Medmate ### What is this app? This app provides a platform for telehealth appointments with Australian registered clinicians. You can have video or telephone consultations from the comfort of your home. ### What are the key features? Key features include access to telehealth appointments, consultations with Australian registered clinicians, both video and telephone options, and the possibility of same-day appointments. ### How much does it cost? The provided information indicates the app itself is free to download and use, with no mention of in-app purchases or ads. Consultation costs would typically be handled separately with the clinician. ### Who can use this app? The app is designed for individuals in Australia who wish to consult with registered Australian clinicians remotely, offering a convenient alternative to in-person visits. ### What kind of consultations are available? You can access both video and telephone consultations with Australian registered clinicians. This allows for flexible options depending on your preference and the nature of the consultation. ## Version history (last 5 releases) ### 2.3.1 — 2026-08-26 Minor improvements and bug fixes ### 2.3.0 — 2026-08-10 Improved sign-in experience, plus bug fixes and general improvements ### 2.2.0 — 2026-03-20 - Adds support for uploading photos from your camera and photo library. - Improves upload reliability. - General bug fixes and improvements. ### 2.1.0 — 2026-03-14 • Improved app stability and reliability • Performance improvements across the app • General bug fixes and enhancements ### 2.0.0 — 2026-03-14 This update introduces a major upgrade to the Medmate mobile experience. • Faster app performance and improved stability • Refreshed design aligned with the Medmate brand • Improved login and signup experience • Enhanced push notifications • Faster access to your Medmate portal • General bug fixes and improvements Thank you for using Medmate. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*