# MedStar Health — It’s how we treat people.

> Healthcare management app for scheduling, urgent care, telehealth, and health data integration. (iPhone/iPad app by MedStar Health.)

- Source: https://appshunter.io/ios/app/medstar-health/id1542053603 (this page in markdown: same URL + `.md`)
- Developer: [MedStar Health](https://appshunter.io/developer/574337110)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.39/5 from 895 App Store ratings · 62 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 20 MB
- Languages: English
- Released: 2021-09-09
- Data updated: 2026-08-23
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/medstar-health/id1542053603/reviews.md

## What is MedStar Health?

MedStar Health makes it easy to manage your healthcare needs. With our app, you can manage your entire family's health care, schedule appointments at your convenience, and get the care you need, when you need it. You can also integrate your wearable health data from Apple Health to see all of your health data in one place.

App features include:
- Schedule appointments, anytime. Easily search for, book, and manage your appointments when it’s convenient for you, 24/7. No need to call the office to book or change your appointments. You’ll have full control.
- Manage your calendar with appointment confirmations, reminders, cancellations, and easy rescheduling.
- Get care when you need it. Find your closest urgent care, and save your spot in line, or get care now with 24/7 telehealth.
- Learn how to protect yourself from COVID-19. Quickly access COVID-19 vaccine and testing resources.
- Improve your care. Share feedback about your healthcare experiences to improve your care.

More features coming soon.

## Key features

- Schedule and manage appointments 24/7
- Urgent care finder and spot saving
- 24/7 telehealth services
- Integrate Apple Health data
- COVID-19 vaccine and testing resources
- Provide healthcare feedback

## What do users think of MedStar Health?

Overall sentiment: negative

**Pros**

- 👍 User-friendly app
- 🚀 Efficient scheduling process

**Cons**

- 🐛 Frequent login issues
- 🔀 Confusing navigation and redirection
- ⚠️ Lack of integration with patient portal
- 🔍 Incomplete information display

**Commonly reported bugs**

- Crashes and freezes
- Inability to upload documents or photos
- Inconsistent password recognition

**Most requested features**

- Seamless integration with patient portal
- Improved notification system for new messages
- Ability to access child's medical information

## Recent user reviews (10 of 62)

All indexed reviews: https://appshunter.io/ios/app/medstar-health/id1542053603/reviews.md

### 1/5 — Useless app

*2026-07-27, version 2.1.3840*

Why did anyone in Medstar bother creating a useless app? I still have to the web site to view my records or any information of interest. What an utter waste of time. Do not install this.

### 1/5 — MedStar is the worst and this app is too

*2026-07-14, version 2.1.3840*

MedStar makes it impossible to contact your doctor directly. You cannot message, email or call the doctor or their staff. Instead, all communication gets routed to middle level staff who are overwhelmed, don’t have access to necessary information and ultimately fail to relay communication in an effective or efficient way. It’s a failed process with the worst user experience you can imagine for a hospital system this large. I’ve been trying to call and message my primary care doctor for a week and nothing in return. Can’t even ask a question about prescriptions that weren’t sent. It’s unbelievable an organization that has this much money is so dysfunctional and fails its patients so royally.

### 1/5 — Terrible Integration

*2026-06-25, version 2.1.3840*

This app doesn’t naturally integrate with my existing account. It wouldn’t take my existing credentials. I was forced to create another account that is tied to nothing. There is no history. I have click a link that takes me to the mobile version of the website to login, gain access to my account, and perform any functions. The app is useless in this format.

### 1/5 — Unable to login using the patient portal option

*2026-06-11, version 2.1.3840*

I can login on the website for the patient portal but when using the option in the app, I get a blank page and doesn’t login.

### 1/5 — Terrible design

*2026-06-05, version 2.1.3840*

Different passwords for billing and the app, terrible integration, locking out of the billing after iPhone tries to use the stored password

### 1/5 — Worst Hospital I’ve ever been to

*2026-05-19, version 2.1.3840*

We have been waiting for SEVEN HOURS in the emergency room, and we are STILL waiting. My husband has a deep open wound in his hand that needs stitches and they just don’t care. His fingers have already gone numb and the pain is nonstop.

If there was any opportunity to stop an infection, well, we’ll never know now. The front desk has been absolutely zero help. They have a 20-person team for lacerations, and there have been no more than 5 people with cuts.

You’re telling me that in SEVEN HOURS they could not take care of them? This is absurd.

### 1/5 — Username not email

*2026-05-07, version 2.1.3840*

This doesn’t work for me at all. I can’t even login. When you setup the acct online you can’t use an email address as username. But this app will only accept a email not a username. Booo. What a waste. The KP app is a million times better.

### 2/5 — Appointments?

*2026-04-25, version 2.1.3840*

Cannot see any upcoming or past appointments. Using the same credentials that I use on the website. Need to click on the “go to patient portal” button that seems to just open the website. What’s the point of this app?

### 1/5 — Horrible App Experience

*2026-04-08, version 2.1.3840*

The login experience is embarrassingly bad. It’s been several years and MedStar hasn’t simplified the auth handoff between the app and the patient portal for messaging. It’s frustrating and induces unnecessary friction when trying to message doctors.

### 2/5 — Not It At All

*2026-02-23, version 2.1.3800*

This thing might have everything you need to keep up with your health care provider but it is too clunky, slow, and confusing. Definitely need to go back to the drawing board and make it simplistic. Then add more features without removing the necessary ones. Absolutely feels like it’s two incoherent apps in one. Definitely love Medstar but their IT needs some serious help.

## Frequently asked questions about MedStar Health

### What can I do with the MedStar Health app?

The app allows you to manage your healthcare needs by scheduling and managing appointments, finding urgent care locations and saving your spot, accessing 24/7 telehealth services, and integrating your wearable health data from Apple Health. You can also find information on COVID-19 resources and provide feedback on your healthcare experiences.

### How do I schedule an appointment using the app?

You can easily search for, book, and manage your appointments directly within the app at your convenience, 24/7. This eliminates the need to call the office for booking or changing appointments, giving you full control over your schedule.

### Is the MedStar Health app free to use?

Based on the provided information, the app is free to download and use, but it does contain advertisements. There are no mentions of in-app purchases or subscription fees.

### What kind of health data can I integrate?

The app allows you to integrate your wearable health data from Apple Health. This enables you to see all of your health data in one consolidated place within the app.

### Can I get urgent care through the app?

Yes, the app helps you find your closest urgent care location and allows you to save your spot in line. Additionally, you can access 24/7 telehealth services for immediate care needs.

## Version history (last 5 releases)

### 2.1.3840 — 2026-03-06

Bug fixes and product improvements.

### 2.1.3800 — 2026-01-29

Bug fixes and product improvements.

### 2.1.3730 — 2025-10-02

Bug fixes and product improvements.

### 2.1.3700 — 2025-08-22

Bug fixes and product improvements.

### 2.1.3640 — 2025-05-29

Bug fixes and product improvements.

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## More apps by MedStar Health

- [MedStar eVisit - Telehealth](https://appshunter.io/ios/app/medstar-evisit-telehealth/id1008874432)
- [MedStar Transplant Link](https://appshunter.io/ios/app/medstar-transplant-link/id1354135137)
- [One MedStar](https://appshunter.io/ios/app/one-medstar/id6448808121)
- [myHR - MedStar Health](https://appshunter.io/ios/app/myhr-medstar-health/id6748706974)

All apps by MedStar Health: https://appshunter.io/developer/574337110

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*