# MEDSURETY — user reviews

> 5 indexed App Store user reviews of MEDSURETY by MEDSURETY, LLC, rated 2.14/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/medsurety/id1287197067/reviews
- App overview in markdown: https://appshunter.io/ios/app/medsurety/id1287197067.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Most critical reviews (5 lowest-rated)

### 1/5 — Terrible

*2026-02-13*

Can’t do anything worth anything in the app without having your email pulled up on a different device since any time it need 2 factor and you switch to your email it logs you out and you have to start over again which also requires 2 factor… I respect the security but makes it impossible to get anything accomplished without 2 devices

### 1/5 — Worst ever

*2023-01-13*

Pray your company does not use MEDSURETY… worst user experience. Submit receipts for obvious payments to medical/dental caregivers. Delays on reimbursement dependent care submissions. Terrible

### 1/5 — Scanner doesn’t even work

*2022-06-27*

To check if items are eligible you are supposed to be able to scan the bar codes; this app doesn’t even work.

### 1/5 — Can’t even get started

*2019-12-04*

As soon as I log in with my username and password it asks me to select and answer 5 security questions. So I do that. Then I hit submit and then it wants me to select 5 more security questions and answer those. So I do that and submit. Then it tells me I have selected too many security questions and I can’t get anywhere passed that. So I never can get into the app or am able to use it. Is there something I’m missing or supposed to do?

### 5/5 — Healthcare payments

*2017-10-04, version 4.9.100*

I can make all of my healthcare payments, store receipts and make deposits into my HSA from this app. Well done!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*