# MedTunnel — user reviews > 29 indexed App Store user reviews of MedTunnel by Tipirneni Software LLC, rated 3.10/5 from 63 ratings. - Source: https://appshunter.io/ios/app/medtunnel/id901215968/reviews - App overview in markdown: https://appshunter.io/ios/app/medtunnel/id901215968.md - Rating breakdown: 5★ 19 · 4★ 12 · 3★ 7 · 2★ 5 · 1★ 20 ## Newest reviews (9 of 29) ### 3/5 — Log in stay not working as promised *2022-11-23* Im using this app as the ray tech. I can’t understand why they have option “stay logged in” and they never keep you stay in? Every single time i must spend 5 min to log in back. It is extremely annoying ### 4/5 — Certainly meets all my requirements *2021-05-08* I use it because our company uses it. A small six person counseling group run by an incredibly efficient and intelligent woman, this app allows me to send information without worrying about hippa violations. ### 4/5 — Fulfills needs *2020-09-19, version 1.2.3* It does what it is supposed to for my purposes - which are actually kinda limited ### 4/5 — Good app *2020-08-15* This app is Hipa compliant and pretty easy to use. My only complaint is that I have to enter my password every time I login with my iPhone XR; it won't remember the PW ### 3/5 — Keeps on asking me to review *2018-05-19* App is okay. ### 2/5 — Not Reliable *2018-04-19* Laggy and doesn’t push texts through reliably. ### 4/5 — Switchboard operator *2015-10-07, version 1.2.0* Works great for our office. ### 5/5 — HIPAA messaging *2015-03-24, version 1.0.7* So easy to send HIPAA secure messages to anyone in my office or to patients. Also the support is fast to respond and vary helpful! ### 5/5 — Goodbye Faxes *2014-09-03, version 1.0.0* Being involved in the medical systems and automation field, one of our biggest communications challenges has been dealing with faxes since faxing is the de facto communication standard for the medical industry. MedTunnel will replace faxing as more practices join us using the app, we will likely even be able to integrate it into our EMR. The savings in telephone lines and fax software will have an impact on the bottom line and we will get closer to being a paperless practice. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not allowed to login *2025-04-08* Useless ### 1/5 — 2022: Doesn’t work on iPhone anymore *2022-10-05* I’ve had this app for years. It’s free and they provide a needed service so I don’t complain about the issues over the years but it has not worked on iPhone for months. It’s almost unusable because you can’t even access it through the web on iPhone because they force you into the app. Must be on my computer to access messages. PLEASE FIX! ### 1/5 — Worst App *2022-07-14* Have to delete and reinstall multiple times a week. If my company didn’t use I would never! The single star is bc it “supposedly” is hipaa compliant, otherwise it’d be zero. ### 1/5 — Crashes *2020-08-12* I got this app today (Aug 12,2020) This app has crashed whenever I try to view a new message. ### 1/5 — Bad for company’s *2020-02-19, version 1.2.3* Been working for a private emt and directly used MEDTUNNEL for over 14 months and I can say I wouldn’t recommend this app to anyone. This app is very glitchy across all devices new or old, IOS or Android. Does not sent messages properly. Sometimes crews won’t receive messages I sent as well. Hard to use if you can’t even message between one another. ### 1/5 — Medtunnel *2018-05-14, version 1.2.3* Please stop asking me to review app! I already did! ### 1/5 — Logs you out constantly *2018-05-14* Crashes a lot, constantly having to log back in. Occasionally have to reboot the phone to get it to login. You can be actively using the app throughout the day and it’ll ask you to log back in. This app is terrible and the ring tone now causes me to wince because of the pain of using the app. ### 1/5 — Logs out! *2018-05-04* It logs me out almost daily, & I hate the notification tone! ### 1/5 — Regret getting this app. *2018-04-28* Hangs up constantly. Not user friendly. Not a fan. ### 2/5 — Not Optimized for iPhone 12 Pro *2020-12-07* The menu at the bottom of the screen overlaps with the home bar. ## Most praised reviews (10 highest-rated) ### 5/5 — Very Efficient App *2021-09-03* I like this app and how easily I can communicate with my doctor, and she with me. It has a lot more features than I’ll ever use! ### 5/5 — Easy to use app *2020-02-08, version 1.2.3* App is easy to use that allows me to communicate.with my doctor. ### 5/5 — Pretty good for free hippa app *2019-01-16* Its ok. I preferred VSee (which also does video / telemedicine) but thats expensive to have Business Assoc Agreement. I like that you can send email securely to any email. Wish you could give ppl a hint for password like protonmail or give option to not use pw if not necessary. ### 5/5 — Med tunnel *2018-09-27* Helps me stay in touch with my DR... quick communication without long waits ### 5/5 — Does exactly what we need *2018-05-16* We have been needing an app that will allow us to be HIPAA compliant while communicating with doctors. This does all that and more. Thank you. And when I reached out with an issue with the app your group was quick to respond and fix it. Great app. ### 5/5 — Love it *2017-10-06* I'm so thankful for this app! As an ABA therapy business owner who has employees working in people's homes, I has been an invaluable resource for my staff, me and the parents we work with. ### 5/5 — Great app *2017-08-09* We just tried this app today and already love it! The front office can communicate with patients about appointments or questions quickly and easily. Patients have responded very positively to trying the app and they like the convenience it offers. ### 5/5 — Easy to Use *2017-05-22* Has greatly helped our physician group communicate and send sign out in a secure manner. Works great with text communication and attachments. Highly recommended ### 5/5 — Great communication app *2015-09-04, version 1.0.7* I love this app. Provides a HIPAA compliant way to communicate PHI between my staff where ever they are, office, surg center, or hospital. Also allows me to communicate directly with patients regarding their medical records. ### 5/5 — Just What I Needed *2015-03-24, version 1.0.7* We started using this app at my practice a few weeks ago and it's been great being able to text patient information, images, and even billing sheets with my office. Make sure to watch the video on their web site to see how to sign up. Great service and for free! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*