# MedXCom for Physicians

> Secure HIPAA-compliant medical communication and patient management for physicians. (iPhone/iPad app by Giffen Solutions, LLC.)

- Source: https://appshunter.io/ios/app/medxcom-for-physicians/id477983861 (this page in markdown: same URL + `.md`)
- Developer: [Giffen Solutions, LLC](https://appshunter.io/developer/661976346)
- Category: Medical, Productivity
- Price: Free
- Rating: 3.50/5 from 10 App Store ratings · 8 written reviews indexed
- Age rating: 12+
- Requires: iOS 8.0 · 32 MB
- Languages: American English
- Released: 2012-01-31
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/medxcom-for-physicians/id477983861/reviews.md

## What is MedXCom for Physicians?

Take control of your medical communications today with MedXCom!

This secure app is for existing physicians and medical office users of the MedXCom service. To learn more about MedXCom please visit our website. 

Features included:

• Control personal on-call status
• View patient’s medical history before taking the call
• Secure HIPAA-compliant instant messaging with any patient or healthcare provider in your practice and MedXCom network
• Access history and profiles of recent patients and hear voicemail messages left 
• Return patient calls via the MedXCom app with caller id privacy protection
• All calls arranged through MedXCom are recorded and optionally transcribed
• Prescribe medication electronically (Satisfies CMS requirements, iPrescribe app and subscription required for e-prescription support)

Using this app to manage your patient communications allows your practice to bill for reimbursable calls and telephone consults. All calls and data communication are secure and HIPAA compliant. Calls made via the MedXCom app are recorded and archived to mitigate your medical malpractice liability risk and for easy retrieval of call recordings.

## Key features

- Control on-call status
- View patient medical history
- HIPAA-compliant messaging
- Secure call handling
- Call recording and transcription
- Electronic prescribing support

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/medxcom-for-physicians/id477983861/reviews.md

### 3/5 — Text messaging

*2024-03-30*

I thought you could send secure texts.  Not working or disabled for me.

**Developer response:** MedXCom allows you to send secure messages to your patients, but first your patients must sign up via the MedXCom Patient portal (https://my.medx.com) and add you to their health team. We are working on a new version of MedXCom secure messaging that will make this even easier. Thank you for your feedback.

### 1/5 — Don’t do business with them

*2022-02-07*

We signed up as one of the first primary care offices under an agreement to he a beta test site. In exchange they promised us lifetime free usage. 

This month they cut off our service for non-payment after over 10 years of service. When I called to remind them of their promise, they basically said the service had changed and they now needed to charge me close to $300/month. STAY AWAY!!!

**Developer response:** Dear Drdave22. MedXCom fulfilled its obligation to our beta testers. We sunsetted the system you were using and replaced it with a more feature rich, robust architecture. This required a major investment on our part and increased our cost structure significantly. All we asked of our beta users was to pay a modest, discounted fee to use the new system to keep it viable and the data secure. Most of them appreciated our loyalty offer and did so gladly. Your practice received >$30,000 of service (4 on-call providers for 10 years) in return for your time as a beta tester. MedXCom invested millions of dollars to upgrade our system and provide a cutting-edge solution. Despite this expense, we continue to make our system robust and economically competitive. We are disappointed that you didn't appreciate its value.

### 2/5 — DDS

*2016-10-28*

Is something that is good for nothing

**Developer response:** Dear Me Tico 44. We don't understand this review. Can you expand on your issue?

### 1/5 — Beware

*2013-05-24*

I downloaded the app and signed up for the service and paid the $ and received confirmation of my order. A month later and I still don't have a login code for the app or any confirmation that my service is available. 

Not ready for prime time apparently.

**Developer response:** Dear delton57. Its been a long time. Please try again.

### 5/5 — Amazing app

*2013-04-16, version 3.9.1*

I can't believe how great it is to be able to communicate directly with my doctors.  The photo sharing allows me to have a virtual house call by my doctors.  This is the future.

### 5/5 — Future of healthcare

*2012-08-31*

Patient data at my fingertips. Less need to be at the office.

### 5/5 — Great app!

*2012-06-22*

Secure messaging is a fantastic way to communicate with my patients so they and I have a written log.  I also love the php push function, and knowing my personal phone number is blocked when I call patients back through the app.

### 5/5 — office manager

*2012-04-10*

Our after hours calling system works great!  We love MedXCom.
The dashboard is easy to use and it is great that we can make changes from outside the office if needed!
Also great to have all of the on call phone calls recorded.  It eliminates the he said/ she said...
Highly recommend this product!

## Frequently asked questions about MedXCom for Physicians

### What is MedXCom for Physicians?

MedXCom for Physicians is a secure mobile application designed for existing users of the MedXCom service. It allows physicians to manage patient communications, control their on-call status, and access patient information securely.

### Is MedXCom for Physicians HIPAA compliant?

Yes, all calls and data communication within the MedXCom for Physicians app are secure and HIPAA compliant, ensuring patient privacy and data protection.

### Can I send secure messages with MedXCom for Physicians?

Yes, the app offers secure HIPAA-compliant instant messaging with any patient or healthcare provider within your practice and the MedXCom network.

### Does MedXCom for Physicians record calls?

Yes, all calls arranged through MedXCom are recorded and can be optionally transcribed. This feature helps mitigate medical malpractice liability and provides easy retrieval of call recordings.

### What devices does MedXCom for Physicians support?

MedXCom for Physicians is available on iPhone and iPod devices.

### How often is MedXCom for Physicians updated?

The latest version of MedXCom for Physicians is 4.8.13, which was last updated on February 18, 2021. This indicates a history of updates, though the frequency may vary.

### What is the user rating for MedXCom for Physicians?

MedXCom for Physicians has a rating of 3.5 stars based on 10 ratings. This suggests a generally positive but mixed user reception.

### Does MedXCom for Physicians have ads?

No, MedXCom for Physicians does not contain advertisements. The app is free to download and use without any ad interruptions.

## Version history (last 5 releases)

### 4.8.13 — 2021-02-18

Bug Fix

### 4.7.9 — 2021-01-11

Dark Mode Bug Fixes

### 4.7.1 — 2020-11-20

1.  Dark Mode Support.
2.  Other Bug Fixes.

### 4.7.0 — 2020-08-28

1. Touch/Face ID
2. Other Bug Fixes

### 4.6.1 — 2020-03-18

- Implemented new features to better track time with patients

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## More apps by Giffen Solutions, LLC

- [MedXCom for Patients](https://appshunter.io/ios/app/medxcom-for-patients/id535963996)
- [MedXCom](https://appshunter.io/ios/app/medxcom/id6446287383)

All apps by Giffen Solutions, LLC: https://appshunter.io/developer/661976346

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*