# MedXCom for Physicians — user reviews

> 8 indexed App Store user reviews of MedXCom for Physicians by Giffen Solutions, LLC, rated 3.50/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/medxcom-for-physicians/id477983861/reviews
- App overview in markdown: https://appshunter.io/ios/app/medxcom-for-physicians/id477983861.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 2

## Most critical reviews (8 lowest-rated)

### 1/5 — Don’t do business with them

*2022-02-07*

We signed up as one of the first primary care offices under an agreement to he a beta test site. In exchange they promised us lifetime free usage. 

This month they cut off our service for non-payment after over 10 years of service. When I called to remind them of their promise, they basically said the service had changed and they now needed to charge me close to $300/month. STAY AWAY!!!

**Developer response:** Dear Drdave22. MedXCom fulfilled its obligation to our beta testers. We sunsetted the system you were using and replaced it with a more feature rich, robust architecture. This required a major investment on our part and increased our cost structure significantly. All we asked of our beta users was to pay a modest, discounted fee to use the new system to keep it viable and the data secure. Most of them appreciated our loyalty offer and did so gladly. Your practice received >$30,000 of service (4 on-call providers for 10 years) in return for your time as a beta tester. MedXCom invested millions of dollars to upgrade our system and provide a cutting-edge solution. Despite this expense, we continue to make our system robust and economically competitive. We are disappointed that you didn't appreciate its value.

### 1/5 — Beware

*2013-05-24*

I downloaded the app and signed up for the service and paid the $ and received confirmation of my order. A month later and I still don't have a login code for the app or any confirmation that my service is available. 

Not ready for prime time apparently.

**Developer response:** Dear delton57. Its been a long time. Please try again.

### 2/5 — DDS

*2016-10-28*

Is something that is good for nothing

**Developer response:** Dear Me Tico 44. We don't understand this review. Can you expand on your issue?

### 3/5 — Text messaging

*2024-03-30*

I thought you could send secure texts.  Not working or disabled for me.

**Developer response:** MedXCom allows you to send secure messages to your patients, but first your patients must sign up via the MedXCom Patient portal (https://my.medx.com) and add you to their health team. We are working on a new version of MedXCom secure messaging that will make this even easier. Thank you for your feedback.

### 5/5 — Amazing app

*2013-04-16, version 3.9.1*

I can't believe how great it is to be able to communicate directly with my doctors.  The photo sharing allows me to have a virtual house call by my doctors.  This is the future.

### 5/5 — Future of healthcare

*2012-08-31*

Patient data at my fingertips. Less need to be at the office.

### 5/5 — Great app!

*2012-06-22*

Secure messaging is a fantastic way to communicate with my patients so they and I have a written log.  I also love the php push function, and knowing my personal phone number is blocked when I call patients back through the app.

### 5/5 — office manager

*2012-04-10*

Our after hours calling system works great!  We love MedXCom.
The dashboard is easy to use and it is great that we can make changes from outside the office if needed!
Also great to have all of the on call phone calls recorded.  It eliminates the he said/ she said...
Highly recommend this product!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*