# Meest Пошта — user reviews

> 101 indexed App Store user reviews of Meest Пошта by Meest Group Limited Liability Company, rated 4.39/5 from 184 ratings.

- Source: https://appshunter.io/ios/app/meest/id1521668320/reviews
- App overview in markdown: https://appshunter.io/ios/app/meest/id1521668320.md
- Rating breakdown: 5★ 153 · 4★ 3 · 3★ 0 · 2★ 2 · 1★ 26

## What do users think of Meest Пошта?

Overall sentiment: negative

**Pros**

- 👍 Convenient app for parcel pickup
- 🚀 Fast and easy to use
- 💡 Detailed parcel tracking information

**Cons**

- 🐛 App crashes and bugs
- 🔍 Lack of parcel status updates
- 💬 Poor customer support
- 📦 Unreliable and delayed deliveries
- 🔄 Inability to change recipient or delivery details

**Commonly reported bugs**

- App crashes on launch
- Unable to register or log in
- Parcel information not syncing properly
- Notifications not working as expected

**Most requested features**

- Add English language support
- Implement night mode theme
- Improve in-app parcel tracking capabilities
- Provide better customer support channels

## Newest reviews (12 of 101)

### 4/5 — Хороший і зручний додаток

*2025-07-27, version 1.1.4*

Чудовий додаток, зручно отримувати посилки, єдине що не завжди можна змінити отримувача якщо замовлення прийшло в поштомат.

### 2/5 — Bad service

*2025-01-08, version 1.0.72*

Sometimes ships by sea faster than by air. More than month passed from the moment my parcel came to warehouse in Delaware and was sent by air. This is nonsense. I’m very disappointed and regret that already ordered shipment for another parcel. Will definitely try out NP next time. Even ukrpost will be faster i guess.

### 1/5 — The worst delivery service in Ukraine

*2024-11-10, version 1.0.69*

Horrible app, change default delivery address as it wants. The parcels regularly delivered to wrong address. JUST DO NOT TOUCH MY PACKAGES from Aliexpress!!!!!!

### 1/5 — Always technical issues

*2024-10-20, version 1.0.69*

I got message “your order was delivered to other place due to technical reasons” more than on half of my orders! Some of them was few kilometres far!
People better just don’t use it at all

### 2/5 — No updates when forwarding parcels

*2024-10-05, version 1.0.68*

Have to contact support every time to check on the progress.

Also the forwarding (for a fee!) is slow as a snail. Avoid meest at all costs.

### 1/5 — Too many requests

*2024-09-04, version 1.0.66*

При спробі зареєструватися отримую too many requests. Видаляв і скасував не допомагає

### 3/5 — Fix the bugs!

*2024-08-16, version 1.0.65*

The apps shows no parcels a few days in a row,  it makes it impossible to check the status.

### 1/5 — Terrible delivery service

*2024-07-22, version 1.0.64*

I’d recommend avoiding this company, my order has been at the couriers center for 4 days now and nobody delivers it. Support either does not respond by ANY channel or send standard answers. I ordered a gift for a friend for particular date and now it’s late. Will never use again this horrible service

### 1/5 — Too many annoying notifications

*2024-06-18, version 1.0.64*

you can't turn off ad notifications

### 1/5 — why do you change the branch for receiving?

*2023-12-23, version 1.0.58*

forwarded the parcel to the nearest branch, paid, next day they changed it to another branch themselves, for which they again take money from me for forwarding the parcel, that is, I have to run around the branch looking for my parcel and also pay for it... I think it was the first and last time when I I order something through meest express

### 1/5 — I don’t recommend

*2023-11-15, version 1.0.57*

Not satisfied with this delivery service. My package is lost for the second time. There is no desire to use the services of this company anymore.

### 3/5 — Є явні баги

*2023-09-11, version 1.0.53*

Неможливо видалити або виправити міжнародне відправлення,я допустила помилку в накладній але виправити її ніяк,видалити теж . Також приблизно після 5 хв перебування в застосунку просто викидає з нього і не дає зайти

## Most critical reviews (10 lowest-rated)

### 1/5 — Служба підтримки в Україні практично недоступна , нереально змінити отримувача

*2025-06-29, version 1.1.2*

Суть проблеми
	•	Відсутність зв’язку з підтримкою. Протягом трьох днів жодного живого оператора – лише автовідповідач «очікуйте вільного оператора».
	•	Неможливість переадресації. Через терміновий виїзд за кордон я попросила змінити отримувача (м. Одеса), але зробити це ні телефоном, ні через e-mail не вдалося.
	•	Ризик автоматичного повернення. Водій повідомив, що посилку планують повернути у Польщу, попри те що вона повністю оплачена й знаходиться на складі в Одесі.
	•	Проблеми з міжнародними номерами. Мій український номер у роумінгу працює, є Viber/Telegram/WhatsApp, але водії «не можуть» додзвонитися.

Наслідки
	1.	Три дні витрачено на безрезультатні дзвінки й листування.
	2.	Високий ризик, що посилка повернеться відправнику без моєї згоди.
	3.	Стрес та втрата довіри до сервісу.

Що було б доречно покращити
	1.	Жива лінія підтримки або хоча б зворотний дзвінок протягом 24 год.
	2.	Онлайн-форма для переадресації (завершення операції через Bank ID/ЕЦП або скан паспорта).
	3.	Підтримка клієнтів за кордоном: оператори, які можуть зв’язатися через месенджери чи e-mail без вимоги локального номеру.
	4.	Прозора інтеграція з партнерами (ROZETKA, Meest Post PL), щоб клієнт бачив єдиний маршрут і відповідав один контакт-центр.

Підсумок

Meest Express продемонстрував повну відсутність клієнтоорієнтованості у критичній ситуації. Якщо компанія не поліпшить канали зв’язку й не надасть можливість оперативно змінювати дані отримувача, не рекомендую користуватися їхніми послугами для міжнародних відправлень.

### 1/5 — Not acceptable

*2025-03-01, version 1.0.74*

The basic feature of this application is not working: sent packages dissapear from the list. I sent 4 different packages this month, in different dates - none of them is visible in the app. They are just gone.

### 1/5 — The worst delivery app

*2025-02-11, version 1.0.73*

I even cannot register or login, app has infinite loading. Register doesn’t work, it doesn’t move me to account after I have proven my phone number. Login has infinite loading. 👎🏿👎🏿👎🏿

### 1/5 — ——

*2025-01-27, version 1.0.73*

Будь ласка зробіть нормальний мобільний застосунок щоб не качати цю хурму. Я НЕ ХОЧУ МІЛЬЙОННИЙ ДОДАТОК НА ТЕЛЕФОН

### 1/5 — Can’t reach out support

*2025-01-06, version 1.0.72*

I spent 10 minutes on the phone, tried three different numbers, wrote to the chatbot and… nothing. The app itself doesn’t allow to keep the parcel if it’s overdue (I’m ready to pay for extended storage time).

### 1/5 — Can’t use it

*2024-12-24, version 1.0.71*

I got a delivery using your company (not my choice), and I have to have the app installed for the pickup. Now, I cannot install the app as it says there’s an error on your side. Hope the delivery doesn’t go back before I figure this out. Just, terrible service.

### 1/5 — TERRIBLE CUSTOMER SUPPORT

*2024-12-16, version 1.0.71*

terrible customer support, I waited for an answer in the messenger all day and in the end I still didn't get an answer, when you call customer support you can wait a long time and in the end no one will pick up the phone, I need my order!

### 1/5 — Worst app ever

*2024-12-10, version 1.0.71*

This is the worst delivery app I’ve ever used. My package has been delivered to Kyiv 13 days ago. Meest just don’t deliver my package to my house and postpone the day of delivery over and over. Neither app nor support team help me with this issue. They say same words everyday “ we’re very sorry, we will make everything possible to solve this issue”, but the delivery just keeps postponing. 
I can’t even go to their warehouse to take it by my own. It even can take more time than this “regular” delivery. 
I am reaching them couple of times during the day everyday via mobile call and telegram, but nothing works. 

If i knew what experience I would have with Meest, I would have never ordered anything through them

### 1/5 — Worst delivery service I ever tried

*2024-11-21, version 1.0.70*

Just the worst postal service company I ever seen. My package was delayed in delivery for two weeks! And those two weeks I am talking is after the parcel arrived to my city! They were just not delivering it! Support is just not existent, I called them like 5 times and every time only answer I was getting is “wait for notification”. No details, no problem solving. Nothing. Avoid this company at all costs!

### 1/5 — 1 star is too much!

*2024-11-15, version 1.0.69*

Horrible service! Delivery came to city of destination and then travelled back to another city. Still waiting for a week
Operators are not able to clarify the situation and to explain what had happened. I wish I never need to use you anymore!

## Most praised reviews (10 highest-rated)

### 5/5 — 👍🏻

*2025-06-25, version 1.1.2*

👍🏻👍🏻👍🏻

### 5/5 — Дякую

*2025-04-26, version 1.0.75*

Відправляйте на Франка

### 5/5 — Відмінно

*2025-02-17, version 1.0.73*

Дякую! Швидко і все зрозуміло!

### 5/5 — Very nice

*2025-02-02, version 1.0.73*

Very good and detailed information about delivery

### 5/5 — The app

*2025-01-31, version 1.0.73*

I have just downloaded the app and it’s WOOOOOW! You have a map how you can reach the parcel. And the main thing, you can watch what is inside the parcel just in the app! I will put definitely 5!

### 5/5 — Answer

*2024-10-04, version 1.0.68*

Beautifully

### 5/5 — All works fine!👌

*2024-09-26, version 1.0.67*

All good

### 5/5 — Thanks

*2024-03-06, version 1.0.60*

A lot

### 5/5 — Feature request

*2022-09-17, version 1.0.35*

Please add English to your app, so it would make it easier for foreigns to use it

### 5/5 — Доставили все супер

*2022-02-21, version 1.0.33*

Отлично все доставили без повреждений, рекомендую

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*