# MeetCiao - Sublet Community — user reviews > 17 indexed App Store user reviews of MeetCiao by Ciao Ciao Inc., rated 4.60/5 from 15 ratings. - Source: https://appshunter.io/ios/app/meetciao-sublet-community/id6742330212/reviews - App overview in markdown: https://appshunter.io/ios/app/meetciao-sublet-community/id6742330212.md - Rating breakdown: 5★ 13 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1 ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2026-03-24* Installed the app. Had difficulties registering - text fields are covered with keyboard so typed blindly. Then before I even had a look to what is listed - paywall poped up. And you can’t move it or close it or go back. App wasn’t tested with large fonts setting. Good idea, bad execution. ### 1/5 — Obligatoire de payer ? *2026-03-18* J’ai téléchargé l’application pour voir l’offre de logement mais impossible d’aller plus loin que la page me demandant de souscrire à un abonnement pour payer : en haut à droite l’option “pas maintenant “ ne fonctionne pas et m’oblige pas défaut de sélectionner un abonnement ?? **Developer response:** Bonjour, merci pour votre retour et désolé pour la gêne occasionnée. Ce bug sur le bouton « pas maintenant » a été corrigé depuis. En mettant l'application à jour vers la dernière version, vous pourrez passer l'écran d'abonnement sans problème et consulter les logements. N'hésitez pas à nous écrire à support@meetciao.com si vous rencontrez encore le souci — nous serions ravis de vous aider. L'équipe Ciao ### 1/5 — Looks like scam *2026-03-17* Friend referral doesn’t work. Free trial unavailable. **Developer response:** Hello, If you've faced any issued with referrals, please kindly reach out to our support team in the app. They'll help you to sort it out, and get your reward. Best, MeetCiao ### 1/5 — Onboarding bug *2025-08-24* Ребят, почините онбординг, листалка висит и не выйти - skip и пр кнопки не работают. Перезагрузка аппа не помогает. iPhone 14 pro, iOS 18.5. Пока ставлю 1. Upd. Проверка профиля уже идет больше 5 дней вместо обещанных 24 часов. Единицу оставляю. **Developer response:** Привет! Спасибо, что указали на проблему – мы поправили этот баг, теперь онбординг работает корректно. ### 1/5 — - *2025-08-23* Дальше приветствия не зайти, профиль заполняется и потом висит заставка зеленая, если перезагружаешь-все по новой **Developer response:** Привет! Мы поправили эту проблему, теперь всё работает корректно. Спасибо за фидбек! ### 1/5 — Not working app *2025-08-17* It’s simply not working from the installation **Developer response:** Hi there! We've fixed the onboarding problem that some users faced. Please give us another chance 😉 ### 1/5 — Can’t proceed after onboarding *2025-08-16* After the onboarding screens, it’s impossible to access the questionnaire - the “Next” and “Skip” buttons don’t respond. The app doesn’t allow me to start using it. **Developer response:** Hi! Thanks for the feedback, and sorry for the inconvenience cause – we have fixed this issue. You can continue with onboarding. Team Ciao ### 3/5 — Заплати, а за что именно, мы не покажем) *2025-09-02* Почему нельзя посмотреть актуальные варианты жилья без подписки? Можно же сделать так, чтобы доступен был только просмотр, без связи и без брони. Зачем мне оформлять подписку, когда в нужном мне городе возможно даже никто и не сдает квартиру?) **Developer response:** Привет! Ещё в октябре сделали поправили продукт так, как вы предложили! Спасибо за фидбек. Команда MeetCiao ### 3/5 — Not sure, looks like scam *2025-07-02* I downloaded the app, filled all the forms the app provided, the app showed my profile should be approved in 24h, but it never happened after about 48h, still getting the same result. Not sure how the app works and looks like, but seems like scam tbh. Should all my free trial period be spent for the profile approval? Very confusing… **Developer response:** Hi there, Thanks for your feedback. We're carefully reviewing every user application to make sure our community is safe and sound. Sometimes there are a lot of applications at once, that's why we say we usually make our decision within 24 hours. Sorry for confusion, we'd be happy to extend your trial if you reach out to our support at support@meetciao.com. ### 3/5 — User experience could be better *2025-06-18* No maps, no filter functionality..can only search by either “all” or specific city **Developer response:** Hi Alina, thank you for your feedback. We're still getting started and improving things so we'd welcome any more feedback at support@meetciao.com. ## Most praised reviews (7 highest-rated) ### 5/5 — The best place to find flats for reasonable prices *2026-06-14* I’m using Ciao for a very long time and it’s the best place to sublet from real people who give you their rent price. So you are not paying 5x of Airbnb prices. I rented with Ciao at Madeira, Berlin, Barcelona, London and it always was amazing & great price ### 5/5 — Great prices, local experience *2026-04-29* Best subletting app! ### 5/5 — Great experience and amazing customer service! *2025-10-09* Great app - very easy to use and reliable for hosts. The customer service team is responsive, professional, and always helpful. Overall, a smooth and positive experience. Highly recommend! ### 5/5 — Best option in Europe *2025-09-30* If you’re staying in Europe and look for a trusted person to stay at, you’re at the right place. ### 5/5 — Cool app *2025-09-30* Super easy to use, cheap accommodation. Will use more in future ### 5/5 — Good *2025-09-28* The app still requires a lot of things to improve though the service itself was pretty comfortable to use and I found awesome places to stay for reasonable price. Also the support reacts quickly for any problems ### 4/5 — Service is good, but the app still needs more testing. *2026-08-07* Booked through the app, everything went well with the booking. But it was impossible to leave a text review to a host. The text field is covered with keyboard and the Send review button and I can’t move anything to see what I’m typing. Please test your app with a Large Fonts setting. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*