# Meezan Mobile App — user reviews > 508 indexed App Store user reviews of Meezan Mobile App by Meezan Bank, rated 4.60/5 from 2,912 ratings. - Source: https://appshunter.io/ios/app/meezan-mobile-app/id918489729/reviews - App overview in markdown: https://appshunter.io/ios/app/meezan-mobile-app/id918489729.md - Rating breakdown: 5★ 2,523 · 4★ 127 · 3★ 34 · 2★ 38 · 1★ 190 ## What do users think of Meezan Mobile App? Overall sentiment: negative **Pros** - 🚀 Convenient and easy to use - 👍 User-friendly interface - 💡 Useful features like bill payments and top-ups - 🔒 Secure with biometric login - 🤝 Good customer service **Cons** - 🐛 Frequent crashes and performance issues - ⏱️ Slow response times and loading - 🔍 Unreliable login and biometric authentication - 🌍 Accessibility issues for users outside Pakistan - 💤 Outdated and unintuitive UI **Commonly reported bugs** - Unable to login after recent app update - Beneficiary management feature not working - Funds transfer failing with 'response mapping error' - Biometric authentication not functioning properly - App crashing on launch on newer iOS devices **Most requested features** - Add NFC/tap-and-go functionality - Improve transaction history and statements - Integrate with more payment gateways and services - Allow multiple accounts in a single app - Provide better customer support and issue resolution ## Newest reviews (17 of 508) ### 3/5 — Thanks for the voiceover fix *2026-08-04, version 3.3.16* After two weeks of not being able to use mobile banking with this bank, thanks for the fix for the VoiceOver functionality. Do continue work to update the app to make it more intuitive, the login with Face ID is still clumsy. Do also take the time and trouble to learn from the experience of the last update a few weeks ago which appeared to have been rolled out without appropriate testing and voiceover completely stopped working with it and banking with your bank, including even just checking balances was impossible for over two weeks. so before rolling out further update do test them for functionality with accessibility solutions. On the App Store, there is also version two of the mobile app, it’s very confusing, now that you have taken some trouble to fix this version, please concentrate on this, and remove the version 2, it just causes confusion, and there are loads of negative comments on that as well in the reviews. ### 3/5 — App Freezes on Login Screen *2026-07-27, version 3.3.13* After the latest update, the app is completely unusable on my iPhone 6s Plus running iOS 15.8. It gets stuck on the login screen, and no buttons work. Please fix this bug. ### 2/5 — App freeze at log in screen *2026-07-22, version 3.3.13* i updated the app after that i try to open the app after opening it stuck/freeze at login screen fix asap ### 1/5 — Terrible *2026-07-07, version 3.3.10* Terrible app, the fingerprint system is the most stupid thing iv ever seen. It doesn’t even recognise the fingerprint and difficult to use. AVOID THIS BANK! ### 2/5 — Location access every time *2026-07-01, version 3.2.324* Why do you need to access my location every time? It is such a headache. It is not your concern. You’ve got my details. My login. Face login. Same device same app. Who makes these stupid decisions??? ### 1/5 — Not compatible with older iOS *2026-06-26, version 3.2.324* Not compatible with older iOS ### 1/5 — Worse experience on eBizz Portal *2026-06-24, version 3.2.324* I loved MBL App before but since last update it’s becoming pathetic ### 1/5 — Terrible Update *2026-06-20, version 3.2.324* The updated app is a scourge on the AppStore. It is the enemy of efficiency, the nemesis of sinplicity, and the antithesis of a good user experience. ### 1/5 — unable to log in *2026-06-11, version 3.2.324* i used to be able to log in and do all my tasks like bank transfers, now i literally cant log in out of nowhere. my login details are correct and work on the website but the app has all sorts of errors instead of working. i even called the bank but they had no solution. ### 1/5 — Complaint *2026-05-28, version 3.2.324* have been trying to open the app for the last 24 hours, but it keeps blinking and does not open properly. This has been very frustrating and disappointing. Please look into this issue and provide a solution as soon as possible. ### 1/5 — 3 months contacting help line no but response *2026-05-16, version 3.2.324* I am waiting for your call from 3 months. Contacted helpline 10 times you are keeping me on wait. What is wrong with your services i want to cancel the form i filled for roshan digital account. I don’t need it as your helpline and customer service is sleeping since 3 months they are not helping to solve my issue. ### 1/5 — Have been using since 8 years but now moving to another bank only because of the awfully glitchy app *2026-05-15, version 3.2.324* Meezan bank had always been my mainstay and primary bank since I was a teen. With the recent glitches and inconvenience in the app. I have completely shifted to HBL. Meezan bank needs to work on this by hiring competent people. If not many users will be forced to shift to someother app. ### 1/5 — Silly app *2026-05-15, version 3.2.324* App not working after every two days. Not a professional app ### 1/5 — Biometric not working *2026-05-14, version 3.2.324* I tried increasing sending limit it asked for fingerprints which failed but on cnic photo scan it’s giving error authentication failed and user transaction locked , this is the worst app and my money is locked . Who built this app and who asks for biometrics when we can have Otp smoothly absolutely horrible ### 2/5 — Slow app *2026-05-05, version 3.2.324* Old classic version of was good but after update worst experience. It takes too many attempts and time for login. ### 1/5 — intehai bakwas app *2026-05-05, version 3.2.324* ghatiya tareen app h gandu ### 1/5 — app is not working *2026-05-05, version 3.2.324* It is so frustrating please resolve it as soon as possible. Its been while now mobile taking a very time and couple of attempts to login and sometime just dont go forward to login screen . ## Most critical reviews (10 lowest-rated) ### 1/5 — Card did not work *2026-08-26, version 3.3.16* Tried couple of time still no work ### 1/5 — Clueless staff *2026-08-13, version 3.3.16* Never got a response from staff regarding all sorts of queries, products and services. You get a feeling they deliberately ignore you, read your messages and choose not to respond or forward you to a dead end. ### 1/5 — Start screen Hangs *2026-07-31, version 3.3.13* Non functional just Hangs on my iPhone 6 plus ### 1/5 — App not working with VoiceOver on the iPhone *2026-07-28, version 3.3.13* This app as well as the other version 2 app both do not work with VoiceOver on the iPhone. All branch manager does is to refer to call centre who ask same questions again and again. No attempt to even look at or understand the issue and it’s impact. Extremely poor Service from what used to be a half decent bank. ### 1/5 — Disappointed 😔 *2026-07-28, version 3.3.13* I have been using the Meezan Bank app for a long time and it was working fine. After the recent update, the app hangs on the start/loading screen and never opens. I have cleared storage, restarted my device, and reinstalled the app, but nothing works. This is making it very difficult to manage my banking. Kindly look into this issue and provide a fix as soon as possible. Thank you. ### 1/5 — Application is not Reliable *2026-07-26, version 3.3.13* Very disappointing experience. Transactions are frequently delayed, and the app often freezes or gets stuck. For a bank of this size, I expected a much more reliable service. Please invest in better app development and quality assurance, as these recurring issues are driving customers away. ### 1/5 — Useless app *2026-07-24, version 3.3.13* Not working! ### 1/5 — Very bad Experience *2026-07-24, version 3.3.13* Meezan app is not working at all Login screen Freeze No way to get your money Even if your mother is dying for medicine Very bad ### 1/5 — No log in *2026-07-23, version 3.3.13* From last week App is not working at all Just getting hang Not letting me log in Used to be really nice working app But I’m afraid not any more Pls fix ### 1/5 — Full of bugs/glitches *2026-07-07, version 3.3.10* Meezan bank used to be a very reliable app. Recently bugs stays for months without any fixing, new updates introduce new glitches. For example on mobile app recently most of your beneficiaries wont show but they do on website. I believe they have stopped caring about quality and seamless online banking. ## Most praised reviews (10 highest-rated) ### 5/5 — SAYYED RIZ *2026-08-17, version 3.3.16* Excellent service ### 5/5 — Excellent work *2026-05-17, version 3.2.324* I rank Meezan Bank higher than the old HBL bank. I suspend my account RDA with them and prefer Meezan bank as it serves us better though we are in Canada and our time is totally different from Pakistan. Thanks Javed Akbar Canada ### 5/5 — Good one *2026-05-12, version 3.2.324* This App is far then better. It covers balance sheet accordingly as this imp feature were missing in old app. 10/10 👍 ### 5/5 — Excellent *2026-04-25, version 3.2.317* Great , smooth transition, Excellent job , 👌 ### 5/5 — Amazing App *2026-04-14, version 3.2.317* I have been using Meezan bank since 2021 and it has never let me down. Moreover the latest app update is amazing with wonderful features. Thanks for your great service. ### 5/5 — Mr.Kh.Rahman *2026-04-12, version 3.2.317* User friendly and helpful easier to get out of more.Nicely designed as per needs of the end user. ### 5/5 — Updated App *2026-04-11, version 3.2.317* This is a big improvement, it feels much more modern, smoother, and easier to use. The interface is cleaner, navigation is more intuitive, and overall performance is noticeably faster. Features like fund transfers and bill payments are now more streamlined, making everyday banking quicker and hassle-free. It’s great to see the app evolving while continuing to support Islamic banking needs. Overall, a solid upgrade and a much better user experience. ### 5/5 — Look into this matter *2026-04-10, version 3.2.317* Your ui is not eye catchy or even creative! You need to fix that or I can send you a sample ### 5/5 — Good mobile banking *2026-04-09, version 3.2.314* Quick and easy online and mobile banking services ### 5/5 — Amazing app *2026-04-08, version 3.2.314* Ghaida --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*