# Mega Bounce Hero — user reviews > 12 indexed App Store user reviews of Mega Bounce Hero by Grenge, Inc., rated 4.70/5 from 192 ratings. - Source: https://appshunter.io/ios/app/mega-bounce-hero/id6744597080/reviews - App overview in markdown: https://appshunter.io/ios/app/mega-bounce-hero/id6744597080.md - Rating breakdown: 5★ 158 · 4★ 26 · 3★ 1 · 2★ 1 · 1★ 6 ## Most critical reviews (10 lowest-rated) ### 1/5 — Thanks for playing …not! *2026-07-22* The screen where it wants a review pops up and stops you from continuing the game. You can’t clear it no matter what you do. I’ve reset it multiple times and it goes right back to it. What a joke. **Developer response:** Hi coreybarrett, We're very sorry for the frustration this caused, and thank you for reporting it. We identified the cause of this issue and have released a fixed version (Version 1.0.49). Updating to the latest version should resolve the problem and let you continue playing. Please note it may take a little time for the new version to become available to everyone, so we appreciate your patience. We're sorry again for the trouble, and we hope you'll give the game another chance. ### 1/5 — Can’t play after update *2026-06-26* Cannot play the game after the update screen just comes up black I have tried to find ways to contact the developer to see if we can get it fixed to this and there’s no way to contact them as what they say you have to go to app settings and reach customer support which there is no option for me to get into settings from the app because you can’t get the app to load **Developer response:** Hi Rebel82jd, We sincerely apologize that the game shows a black screen and will not load after the update, making it impossible for you to access the in-game settings. If your account is already linked with Game Center, uninstalling and reinstalling the game may resolve the issue and automatically restore your data. Please give this a try. If the issue persists, we know it is a hassle, but we want to help you recover your account. Please reach out to us directly via email at: support@grenge.co.jp We deeply apologize for the frustration and look forward to assisting you. ### 1/5 — Doesn’t load after update *2026-06-02* Was enjoying this game but after the recent update the game doesn’t load anymore. Keep getting stuck in a loop that says network error go to title screen and it just repeats. **Developer response:** We sincerely apologize for the inconvenience. The issue causing the error at the title screen has been resolved as of June 2nd around 1:00 PM UTC. Please try launching the game again to see if you can log in now. Thank you for your patience and continued support. ### 1/5 — Thanks for wasting my money *2026-05-31* After this update, I can’t play the game and now there’s no way to contact you all your contacts are in Chinese so thank you for taking my money and not making a Game that actually works thank you cause if I delete the game, it’s gonna take away all my purchases if I delete it and then reinstall it thank you thank you so much but of course you’re Chinese of course deleting it and then reinstalling it didn’t even work so thank you for letting me lose all my money you guys should be actually sued **Developer response:** Hi Runningskunk53, We sincerely apologize that you cannot play the game after the update. We want to help you recover your account and purchases as soon as possible. Please contact our support team directly by following this path in the app:Settings > Support > Troubleshooting > Is there a direct way to contact support? Once we receive your message, our team will process the account recovery based on the information you provide. We are very sorry for the trouble and wait for your message. ### 1/5 — The game broke and I lost all of my progress *2026-01-17* It got stuck infinitely loading for a whole day and so I reinstalled the game, but not only did I lose all of my progress of what I’ve done, there was no option to restore it or any support whatsoever in getting it back. Fun game until this happened. Wasted money on it I guess **Developer response:** Hi Bobawaffle4, we sincerely apologize for the inconvenience you've experienced. We have responded to your inquiry via our in-game support to address this matter. Please check our message through the support section. Thank you for your patience. ### 2/5 — Bug/Glitch on after level 5 *2026-07-21* I was liking the game until I passed level 5 and a “review us” pop up came up as the game was also trying to tutorial the talent… now it’s stuck even when I close and reopen it and I can’t get it passed that point 😕😕😕 **Developer response:** Hi Icequeenhtx, We sincerely apologize for the trouble this caused, and thank you for taking the time to report it. We identified the cause of this issue and have released a fixed version (Version 1.0.49). Updating to the latest version should resolve the problem and allow you to continue past that point. Please note that it may take some time for the new version to become available to everyone, so we appreciate your patience. Again, we deeply apologize for the inconvenience and thank you for your understanding. ### 3/5 — Broke *2026-06-01* Last update caused game to no longer load title screen. Even after uninstalling and downloading again. **Developer response:** Hi Koppo422, We sincerely apologize for the inconvenience caused by the title screen not loading after the recent update. Our development team is currently investigating this issue. We will let you know as soon as we have more information or a fix is available. Thank you very much for your patience while we work on resolving this. ### 5/5 — Mega bounce *2026-08-20* Is mega fun and addictive!! ### 5/5 — Please take color sort solitaire off the adds *2026-06-13* It glitches and forces to the App Store. You can’t play your game. Have to restart each time that ad comes up. If I see that ad after a week, you lose a star. Other than that this is one of my newest favorite games. **Developer response:** Hi DGfireside, Thank you so much for your kind words — we're thrilled to hear this has become one of your favorite games! We're also very sorry about the trouble you experienced with that ad. We'll share your feedback with our team to help improve the ad experience. We really appreciate you letting us know, and thank you for your support! ### 5/5 — Pure Fun with No Ads! *2026-06-05* I love the unique concept of launching hero into enemies.The gameplay is super smooth because there are no ads.It is fresh,and highly addictive! **Developer response:** Thank you for your review! We are glad to hear that you are enjoying the game's unique concept and the smooth gameplay. We will continue to do our best to provide a fun experience. Thank you for your continued support! ## Most praised reviews (2 highest-rated) ### 5/5 — Keeps my attention *2026-06-05* I love this games. It’s fun and addictive. Add more levels developers! **Developer response:** Thank you for your wonderful review! We are delighted to hear that you find the game fun and addictive. We have received your request for more levels and will share it with our development team as we plan future updates. Thank you for your continued support! ### 5/5 — Hoping for PvP soon! *2026-06-05* Thanks for recovering my account. Enjoying the frequent updates! Hoping for new stages and real-time PvP soon. **Developer response:** Thank you so much for the review! We are thrilled to have you back in the game after recovering your account. It is great to hear you are enjoying the updates! We will definitely share your excitement for new stages and real-time PvP with our dev team. Thank you for playing, and we hope you continue to enjoy the game! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*