# MEGA: Encrypted Cloud Storage — user reviews > 1,078 indexed App Store user reviews of MEGA by Mega Limited, rated 4.60/5 from 106,051 ratings. - Source: https://appshunter.io/ios/app/mega-encrypted-cloud-storage/id706857885/reviews - App overview in markdown: https://appshunter.io/ios/app/mega-encrypted-cloud-storage/id706857885.md - Rating breakdown: 5★ 88,371 · 4★ 7,212 · 3★ 2,958 · 2★ 1,480 · 1★ 6,030 ## What do users think of MEGA? Overall sentiment: positive **Pros** - 🚀 Fast and efficient coding - 🔒 Encrypted and decrypted automatically - 👍 Easy to organize files into folders - 👍 User-friendly interface with flawless functionality - 🚀 Generous free storage - 👍 Responsive support team - 🚀 Stable and reliable platform - 👍 Intuitive and easy to use - 🚀 Seamless cross-device sync - 🔒 Secure and private **Cons** - 🐛 Thumbnails take forever to load - 🐛 Video playback issues and glitches - 🐛 Insufficient transfer quota limits downloads - 🐛 Freezing and crashing issues - 🐛 Unreliable file uploads and downloads - 💰 Expensive paid plans - 🐛 Confusing account recovery process - 🐛 Slow loading and performance problems **Commonly reported bugs** - Login circle with no reaction - Inability to view recent file uploads - Incorrect file order in offline downloaded folders - Inconsistent behavior when opening links in the app - Deleted files not actually removed from account **Most requested features** - Background downloading support - Ability to delete chats and group chats - Custom folder icons - Separate camera upload folders for each device - Better Apple Files integration - Alphabetic sorting for files - Video preview thumbnails - Offline file access ## Newest reviews (10 of 1,078) ### 4/5 — Any vid *2026-08-21, version 18.11* Update where yall can play any vid type and airplay! ### 2/5 — Great - except for the glitches *2026-08-11, version 18.11* It’s a solid app but there are some basic issues on the Apple version. Namely you can create a playlist of videos, but it will only play the first video because the controls are hidden and inaccessible! This seems like a very basic problem that could be resolved easily, yet hasn’t been. Once the basic functionality is available to all users, they’ll have a solid app. Until then, not quite… ### 5/5 — Best app ever *2026-08-07, version 18.11* I have literally no complaints for this app whatsoever ### 5/5 — Important *2026-08-04, version 18.10.1* This app is littttt ### 5/5 — Good *2026-08-03, version 18.10.1* Good and great nothing at all bad (they pointing a gun at my head) best app ever 10/10 would recommend yes!!!!!! ### 5/5 — BEST APP OAT *2026-08-03, version 18.10.1* tuff ash get it w app ### 5/5 — Good speeds. Big storage *2026-08-01, version 18.10.1* Best app for transfering files via cloud from mobile to PC ### 4/5 — One of the best cloud storage options *2026-07-31, version 18.10* Very generous, free cloud storage. Emphasis on data security. Two things that I wish would be addressed, but are minor negatives: (a) there is no in-built editor, so make sure any media is how you want it before you upload, and (b) the codec support is not the greatest, so certain videos will not play without re-downloading them locally onto your machine. ### 1/5 — Terminated *2026-07-29, version 18.10* My account got terminated for no reason and I lost alot of my files. Not cool ### 5/5 — The BEST app. *2026-07-29, version 18.10* MEGA really is the best app, for a multitude of use cases. I’m so appreciative of the app and all it has to offer! I’ve been using MEGA for years, and somewhat recently upgraded to the paid version and I didn’t think it could get much better BUT :))) man was I wrong. Whether you pay or use the free version, there’s immense value here & I recommend you try it out and see if you like it (: you’d be supporting an amazing app. <3 ## Most critical reviews (10 lowest-rated) ### 1/5 — Removed timeline frame by frame scrubbing feature. *2026-08-19, version 18.11* They’ve removed the timeline scroll bar frame-by-frame video playing feature. This is the second update they’ve made changes to scrubbing. I’m removing my subscription. I’ll find a cloud elsewhere. ### 1/5 — Greedy feugs *2026-08-17, version 18.11* Just greedy boo ### 1/5 — LOST ALL DATA. Support no help. *2026-08-14, version 18.11* If you have any issues support will ghost you and stop replying even if you have a paid account. I lost all of my data and support was no help at all. NEVER USE THIS ### 1/5 — Все удалили, не предупредив *2026-08-13, version 18.11* Это кошмар просто! Я как-то год не заходила, но мои данные были сохранены, потом зашла в январе 2026, все было ок, но в июле 2026 уже было удалено абсолютно все (ой нет, пустые папки оставили), читаю условия, а там полгода, написала письмо, а они говорят 3!!!!! Месяца!!! И такие ну вы купите подписку и МОЖЕТ БЫТЬ получится восстановить ХА ХА ХА, вы на приколе ребята? И еще такие ВПРЕДЬ ЗАХОДИТЕ ЧАЩЕ, ЧЕМ 1 РАЗ В 3 МЕСЯЦА!!! А нах.. ой, а зачем мне заходить туда, если у меня блин там ничего нет???? Боже вы угар просто В плохом смысле слова Там было столько детских фото и видео… Ничего человечного ни в одной людишке, который работает там НЕТ. ### 1/5 — Long time user, incredibly disappointed *2026-08-08, version 18.11* They changed everything. No your photos upload to the cloud, but they give you no instructions on how to access the cloud, so now my photos are just floating around out there inaccessible. The app used to be so straight forward. I shouldn’t have to write in to the creators to find out how to use their product. ### 1/5 — Never works *2026-08-08, version 18.11* Idk I try to use it but it never opens and most of the time just kicks me out of the app ### 1/5 — none of the features work *2026-08-06, version 18.11* Literally nothing on this app works, it wouldn’t let me change the password to my account nor change my email OR even send me the email to make my MEGA account 0/10. ### 1/5 — I lost boogers *2026-08-04, version 18.10.1* This thing made me lose my mind , it was like babysitting a 3 year old ### 1/5 — Horible app *2026-07-31, version 18.10* I had a very disappointing experience with Mega. The service was unreliable, and I ran into repeated issues that made it frustrating to use. Customer support was slow to respond and didn’t provide helpful solutions. Overall, it didn’t meet my expectations, and I wouldn’t recommend it based on my experience. ### 1/5 — App has become unusable! *2026-07-30, version 18.10* This app used to be very good, but has now become unusable ever since a ridiculous transfer quota has been added to existing accounts! This app is only good for those who have lots of money and don’t mind rates that grow exponentially without warning! ## Most praised reviews (10 highest-rated) ### 5/5 — it’s very good *2026-08-23, version 18.11* can’t live with out ### 5/5 — love it *2026-08-23, version 18.11* great app if u want scene packs to edit! ### 5/5 — Best app for editors *2026-08-20, version 18.11* This all is awesome, without it I wouldn’t be able to get clips at all. But the bad thing is sometimes you run out of room to download for like 2 hours and that kinda gets annoying 😐 ### 5/5 — Amazing *2026-08-20, version 18.11* To much room best app ever ### 5/5 — 🤗 *2026-08-15, version 18.11* very good but i lost my mcfly concert videos so im sad 😔 ### 5/5 — good *2026-08-15, version 18.11* good ### 5/5 — Awesome app *2026-08-14, version 18.11* This is a super awesome app ### 5/5 — Excelente *2026-08-11, version 18.11* Excelente ### 5/5 — It’s the best *2026-08-10, version 18.11* Best app even without vip, best times infinity ### 5/5 — One of the best app *2026-08-08, version 18.11* Very easy to use and 20gb free --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*