# Mega Savers Auction — user reviews > 48 indexed App Store user reviews of Mega Savers Auction by Mega Savers Outlet Inc., rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/mega-savers-auction/id1532364466/reviews - App overview in markdown: https://appshunter.io/ios/app/mega-savers-auction/id1532364466.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 48) ### 1/5 — Bad *2025-04-24, version 1.0.5* They send broken/wrong products, or don't send the product at all. And don't refund the money, The support service takes a long time to respond and writes the same thing. They ask for evidence, you send it and they ask for it again ### 1/5 — Scammer Alert!!! *2025-04-19, version 1.0.5* This auction lists items as 3/3 open box new, only to provide used junk that’s broken, cracked, missing parts or all the above upon pickup. They tell you a credit will be issued & u have a year to use it, but when u go to use it in another auction it doesn’t get applied & they charge your credit for $ you’ll never get back. I’ve been stuck in a loop with them on multiple items. I’ve been waiting over 3 weeks for a response on items I bid on that were listed as 3/3 open box new (they sold me a used commercial cotton candy machine sticky with mess, missing the power cable & scoop, a portable rug cleaner that was used/ wet with an empty bottle of solution, a broken dog crate missing all hardware, cracked glassware & the list goes on) mega savers used to be great, but now they’re proving to be nothing but lying crooks. Don’t be fooled!! ### 1/5 — DO NOT USE THIS AUCTION! *2025-04-03, version 1.0.5* This auction is a scam! I won an item that said new in box and they are not new at all they have food slopped all over it. I have reached out for help with zero response. This is a SCAM! ### 1/5 — Horrible Customer Service *2025-03-29, version 1.0.5* In the past few months I had purchased multiple items and it has really gone down hill in my opinion I’ve received quite a few items recently(very cheap items)in place of the more expensive items I had purchased, not only is this very inconvenient because MegaSavers will not answer their phone line provided and emails are not answered for weeks later with no helpful results in their response back, they owe me hundreds of dollars that I’ve asked to be returned to my credit card and it’s going on 3 months now with still no refund, the items were not right at pick up so we were advised to leave them at Uncle Wieners because the items were obviously not what we had purchased on the receipts attached we were also informed of a large volume of customers that been having similar problems and were advised to stop bidding because of how bad the problem has become. We have multiple items marked in new condition to only get it home open the boxes and have random pieces actually missing to assemble the product, example a fire pit that was missing one of the structural bars that actually hold the door on that allows access to the propane tank, a baby gate that was missing one of the insert extensions to make multiple mounting widths work,both of these items were marked as 3/3 quality and you are literally left to deal with these issues of mislabeled or missing pieces with no customer support. So now I have multiple items that can’t be used and again multiple items that were left at uncle wieners that they won’t refund me for. Now I am having to look into further actions for someone to go after MegaSavers for falsely labelling items which one item for example was a expensive Dewalt Drill and whomever filled that order took the receipt of the Dewalt drill I had purchased stuck it on a cheap little pink balloon pump, which in my opinion if they couldn’t find the item they should of never charge my credit card or should of refunded it immediately instead of sending some random piece of junk to show that the order had been filled and mailed out. Very deceitful in my opinion and causing a huge headache on my end, another item that I had purchased was a expensive set of hole saws for cutting metal and they sent me a box of 5-6 little clay pottery dishes in its place, a also purchased a box of multiple Apple iPhone charges and was sent a random black plug for a house appliance that’s for who knows what. I am so frustrated and I’m hoping to track someone that can actually pursue further actions on mega savers for their poor business ethic. ### 1/5 — Slow service, poor communication and auction is a complete gong show. Stay away!! *2025-03-14, version 1.0.5* I purchased many items from their auction and items that were listed as being “new”, had missing parts, some items were obviously used, not in original boxes, no tags, not clean, beauty products had no safety seal, all opened and used. Advertising the wrong product, receiving something totally different than what I bid on. Wrong amounts of items on bidding information, receiving 1/2 of what I should have received. A total nightmare!! ### 1/5 — Poor communication/ missing product *2025-03-01, version 1.0.5* Hi, I am writing this because I didn’t receive my 2 piece product that was stated on the auction! A boat stereo and a 400 watt amp, received the stereo but no Amp.. sent email, received email back 5 days later asking for picture of what I received, I sent pictures and now it’s going on 2 weeks and no reply from them! Very frustrating, this shouldn’t be that difficult! NOT IMPRESSED!! Will wait a bit more then start making some phone calls! Think twice with this company ### 1/5 — Worst app ever *2025-02-27, version 1.0.5* Zero out of ten ### 1/5 — Carbon monoxide detectors *2025-02-13, version 1.0.5* Bought and paid for 2 rated 3/3. Received 1 OLD USED unit. Emailed mega savers twice. Got no reply ### 1/5 — Use caution with their auctions *2025-02-12, version 1.0.5* Beware!!!!! Over the last few months the auction has gone down hill. We have experienced many issues of not getting what we paid for. We have bid and won 6 different items now, where what was described and pictures do not match what we won. Most of the issues were getting a completely different item than what we won. Customer service is slow at responding or no response at all!!! ### 1/5 — Copy & Paste Descriptions & Photos *2025-02-10, version 1.0.5* The auction overall is going downhill. The descriptions are now copied & pasted and in multiple cases don’t provide accurate sizes or quantities. Photos are generic manufacturers advertising or marketing photos and not necessarily accurate to what you receive if you win. If you receive items short from your auction lot, the partial credit offered is not worthwhile and they will not take items back if items are not complete as the auction indicates. Communicating with their customer service is very challenging as they won’t speak on the phone and stop responding to emails when you don’t accept their offering. Disappointing & frustrating to say the least. ### 1/5 — Be very careful *2025-02-07, version 1.0.5* Watch when you buy something off here as it might say new item open box but it’s actually used in original box. Broken parts and missing pieces when it said new item. ### 2/5 — Auction items aren’t being true to write ups *2025-02-07, version 1.0.5* There has been more than one item that auction said was new and clearly is used based on dirt and scratches on them. Plus I have received wrong item again- a really cheap item instead of what I bid on. ## Most critical reviews (10 lowest-rated) ### 1/5 — Auction items *2026-05-05, version 1.0.6* I have paid for several items over a month ago but have not recieved any but 2. 2 other items are missing. I wont be bidding anymore until i recieve all items including missing items. I have copied the invoices including paid receipts. ### 1/5 — Two thumbs down *2026-04-01, version 1.0.6* This auction is great to get good deals until you are sent an item that was not as described. Or one that is definitely not new even though the ad says it is. These problems are becoming more frequent. Customer service is very poor and very very slow to respond. Good luck getting your money back for items that were not as described. The closest I’ve got was a credit, which meant I would have to buy something else. Beware of the extra fees that get added to each purchase. A fee of $2.50 per item plus 18% as well as GST and PST get added to each item purchased. ### 1/5 — Buying Garbage *2026-03-08, version 1.0.6* Classic bait & switch. Mega Savers describes items as 3/3 quality (like new) though in reality this is very far from the truth; most items come broken, missing parts, similar but time but different colour/style. Big disappointment- it’s basically buying the garbage that gets returned broken/heavily used to Amazon/Temu etc.   Customer service uses Zendesk service and sends screenshots of them supposedly having already replied to return requests, of which these ghost-like emails are never to have been seen and are non-existent (yes the junk folder gets checked).   After getting screwed more often than finding really greats deal, Mega Savers has earned the rating of AppDeletion coupled with HardPass. ### 1/5 — Customer service SUCKS *2025-11-25, version 1.0.5* I had 2 packages with 2 tracking numbers for pick up. When I went there, the second one was nowhere to be found so I was told they would track it down and let me know. It is now TWO MONTHS LATER and I have not received anything! I have tried to reach out a number of times and have been told “it’s past the 14 days for pick up etc.” BUT I went there to pick up within the 14 days. I have been going in circles with these guys and getting NO WHERE!! I hate not being able to talk to someone on the phone. ### 1/5 — Beware *2025-09-30, version 1.0.5* My issue is not with the app, it is with the company itself. False listings and customer service that is so poor it will shock you. I will never do business with them again. ### 1/5 — Total rip off. *2025-08-09, version 1.0.5* The buyer premium you pay for an item you bid on is an absolute rip off and a joke. You bid on an item and then get charged 18% on every dollar you spend. So you’re ultimately paying 23% tax on what you buy. Will no longer be using this app. ### 1/5 — Horrible *2025-06-11, version 1.0.5* They’ve messed up three of my items. I’ve been emailed the email provided every day for the past week and I’ve yet to hear anything back. I have well over $100 worth of incorrect things. This is just ridiculous. ### 1/5 — Quality Drop *2025-06-10, version 1.0.5* The last auction I was part of was insulting. I bid on used shoe insoles despite them rated as 2/3. All items were less than expected and half should not have been considered worthy merchandise. I understand a need to fill auctions, but not at the expense of loosing bidders. I will carefully scrutinize the products, if I even decide to bid, I suggest you do the same. Im so soured I may close my account. ### 1/5 — Scam *2025-05-25, version 1.0.5* Three times i bid on items and received totally different items not remotely close to what i bid on! Terrible customer service takes forever to hear back if you do! Do not recommend dont waste your time or money! ### 1/5 — Screwed over *2025-05-16, version 1.0.5* They are NOT accountable.. large items do NOT exist ! Any favourable purchases never arrive as described.. they send out junk with lot number but not the actual item. Beware of open box ‘damaged’ when they list as open box ‘good’.. They refund $ however they should provide the actual purchase. Waste of time .. any good buys are easily offset with returns. Broken .. damaged .. missing parts .. more items arrive in nfg state than useable .. NO ONE AT MEGASAVERS DOES THEIR DUE DILIGENCE ! People should start taking these fools to small claims court ! Someone should start a facebook page open to public with the truth about their experiences ## Most praised reviews (10 highest-rated) ### 5/5 — Great Auction *2025-11-18, version 1.0.5* Great auction, well described items ### 4/5 — Shipping *2023-05-31, version 1.0.4* Only 4 star, due to the shipping it takes a very long time after auction is over , I live in SK ### 3/5 — Clothing and shoe sizes *2025-06-25, version 1.0.5* I would like to see the sizes of all the clothing and the shoes ### 3/5 — Big items *2025-05-02, version 1.0.5* Where are all the big items like summer time patio furniture pools etc , tools meat processing equipment now it seems like a lot of dollar store items knickknack stuff and there should be a blend of big items and small items. I have an order for a long time nor will I with those items thank you ### 3/5 — Descriptions *2021-06-22, version 1.0.0* Many items are fairly accurate. Others are so far out of touch. I bought a bbq that was compared to a $750.00 one it was a disposable with a msrp of $39.99. Bought 2 dress shirts that were 2 pyjama tops. Bought a scooter rated 4/5 and valued at $790.00 it was a uncle wiener $60.00 scooter. Did have many good deals but the bad ones are really misleading. Not even close to the descriptions. Be careful with led solar lights in most cases they are going for more than you pay at Walmart Costco Canadian tire. ### 2/5 — Frustrating with frequent errors being the norm *2026-02-23, version 1.0.5* It’s great when it works out and I’m sure they could do better if they wanted to. Service is getting worse lately since a year ago with more frequent errors and slower customer service response times for processing returns. Across several orders I’ve picked up in the last couple weeks, 11 items were problematic (mostly careless mistakes of sending the wrong item when the product boxes state the item is different than the auction description). This is now around 60% of the items I’ve ordered. Previously it had been closer to 25% of the orders being wrong, missing parts or damaged when listed at 3/3. I’ve noticed boxes are missing lot #s recently as well, which seems to be slowing down the return process and I have not yet heard back whether or not these items will be accepted for return & credit. ### 2/5 — Disorganized *2025-11-14, version 1.0.5* The information isn’t all correct on items, the prices to compare to are all over the place, shipping takes 3-4 weeks to get to Yorkton. Not 2 as I’ve been told. I haven’t gotten any shipping information or that my items have been shipped and I was told when I asked about shipping times that there has been an item shipped. Very disorganized. ### 2/5 — Wish we got what we thought we purchased *2025-10-25, version 1.0.5* I’ve now purchased from 4 of their auctions now. The first one everything was good. 2nd one things that said they were 3/3 good condition came broken and not with all the pieces and well I bought 3 bras 2came and they weren’t the ones advertised so very disappointing. Also a long strand of outdoor lights came not working as well. On top of this some of our items never came that we purchased and there is t any place to on the app to see your purchase and see what they delivered from your purchase. So we aren’t aware it these items are missing or just not here yet but it’s been weeks since the auction. ### 2/5 — Scam Bid *2025-05-19, version 1.0.5* They are bidding to make the price go up ### 2/5 — Wrong or damaged items *2025-03-24, version 1.0.5* We have done a lot of bidding and winning over the last few weeks and are starting to get the wrong items! Correct LOT number but not the correct item. Or items that say new open box, but the item is damaged or missing pieces and last, item description incorrect. I was told to return the items that were incorrect/broken which I have but it has now been 2 weeks and no one has refunded me or replied back. Very disappointing. So far we received 18 wrong/damaged/wrong description items since January. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*