# Megabus USA — user reviews > 120 indexed App Store user reviews of Megabus USA by Saucon Technologies, rated 1.39/5 from 299 ratings. - Source: https://appshunter.io/ios/app/megabus-usa/id477755570/reviews - App overview in markdown: https://appshunter.io/ios/app/megabus-usa/id477755570.md - Rating breakdown: 5★ 18 · 4★ 10 · 3★ 3 · 2★ 10 · 1★ 258 ## What do users think of Megabus USA? Overall sentiment: negative **Pros** - 🚀 Useful for tracking bus location - 👍 Great app for a cheap alternative to train or plane **Cons** - 🐛 Crashes frequently - 🐛 Unreliable bus tracking - 🐛 Clunky and unresponsive interface - 🐛 Redirects to website instead of in-app functionality - 🐛 Outdated and not updated for years - 🚫 No UK version available **Commonly reported bugs** - App crashes when selecting destination - Inability to save trip details - Incorrect or outdated bus location information **Most requested features** - Ability to purchase tickets directly in the app - Functionality to save and retrieve purchased tickets - Real-time bus tracking and ETA updates - UK version of the app ## Newest reviews (20 of 120) ### 1/5 — The App is not working at all *2024-01-18, version 2.1.4* I cannot book a ride to NY from DC at all ### 1/5 — Not sure what this app is... *2023-12-28, version 2.1.4* Doesn’t seem like any useful functions except a map. Maybe I’m a dummy? ### 1/5 — Bad service *2023-12-28, version 2.1.4* The app not working and the bus always come late ### 1/5 — This app is a joke *2023-11-15, version 2.1.4* Absolutely a joke! Don’t ask me why, I’m a UX designer. ### 1/5 — Incredibly outdated *2023-07-10, version 2.1.3* I cannot believe that in 2023 there’s an app that looks like it was made in 2008. Is no one at the company embarrassed by the fact that they have such an app? ### 1/5 — Worst App On My IPhone *2023-06-23, version 2.1.3* Terrible app. Crashed when picking destination 4 times. Click “Map”. Nothing. “Updated 5 years ago”. No way. Still crashing. ### 1/5 — Terrible App *2023-05-20, version 2.1.3* Freezes up constantly, absolutely worthless. ### 1/5 — App crashes *2023-04-23, version 2.1.3* App used to work. Crashed each time I tried to use it. Pretty useless. ### 1/5 — Use FlixBus instead. This app hasn’t been update in 4 years *2023-01-16* Long story short, this app is terrible, the actual service is okay. Download FlixBus if it’s available in your area. The actually service that Megabus provides sadly due to the lack of public transportation in the United States we have to ride busses when I would much rather be able to take a train specially since I mostly use Megabus to travel to another city in my state that’s only about 120 miles away, something that if I lived in Europe I would be able to just ride a train instead. Now let’s talk about just the app. No updates in 4 years…. What else do I need to say. Apple should remove this app from the AppStore. This app really is completely useless, the design is straight from the 1990’s and i mean design by kids in the 1990’s actually kids back then would’ve probably done a better job. Pro tip, just use safari and go to the website if you need to use Megabus. ### 1/5 — What’s the point of this app? *2022-12-07* You can’t buy tickets on it. You enter your origin and destination and then when you click get tickets it takes you to their website where you have to, again, enter all the information. Completely useless. ### 1/5 — Useless Garbage *2022-11-17, version 2.1.3* 100% Useless app with zero functionality. Mobile site isn't much better but at least it works ### 1/5 — Horrible App *2022-10-16* I agree with other people writing about how bad Megabus customer service and the App is. App doesn’t work half the time and times it does work the info is not upto date. My kids use Megabus to travel from NewYork and State College, PA to come home. App is okay when making reservations and it does ask for emergency tel number but bus is often late ( sometimes for hours) and no texts ever sent by Megabus to customers so they don’t have to waste their time waiting for bus. I think Megabus need to spend some money to upgrade this horrible app to better serve their customers. ### 1/5 — Keeps crashing *2022-10-16, version 2.1.3* I keep putting where I am, but, when I bout my destination, it crashes. Uninstalled. ### 1/5 — Worst App. *2022-09-12, version 2.1.3* I’ve travel on the Megabus several times. The trip itself was a 4 star ( clean bus,not crowded, on time, etc.), but the app is the worst I’ve ever used. ### 1/5 — Useless *2022-09-11, version 2.1.3* No good if you want to travel in UK. There is no app for UK ### 1/5 — Feels bad *2022-08-02, version 2.1.3* I feel bad for anyone who works at this company. ### 2/5 — Can’t book certain destinations *2022-06-28* When I select the from city as Orlando it only shows two possible destinations to purchase tickets for. If I go to the website I can see the full list ### 1/5 — App Crash *2022-05-25, version 2.1.3* Mobile app is junk. It crashes when selecting the destination and the user interface is not user friendly at all ### 1/5 — App crashes *2022-05-14, version 2.1.3* The app is crashing on my iPhone X when searching for a trip. ### 1/5 — App crashes. *2022-04-07, version 2.1.3* Not only does it not appear to be current with a new city on the road, but the app crashes as soon as I try to choose my state. I thought it would be a good alternative to the website that wants an activation code but never sent one? But apparently Not. ## Most critical reviews (10 lowest-rated) ### 1/5 — Pathetic service *2025-02-11, version 2.1.4* They take your money cancel your trip and ask to reschedule and only give rescheduling for one side bunch of crooks who steal people hard earned money worst services please never book from them. ### 1/5 — Straight up doesn’t work *2024-11-08, version 2.1.4* Putting aside the super wonky UI, it straight up doesn’t work. Filled in all the details of my trip, then pressed Buy Tickets, only for it to open megabus.com in my browser app, with none of the trip details filled in, forcing me to repeat the whole process on their website. So, literally useless. What a joke. ### 1/5 — Mal servicio *2024-09-11, version 2.1.4* No tiene buen servicio ! Siempre salen tarde y si uno Llega tarde tiene que pagar 10 extras para el siguiente bus al destino .. Prefiero PETER PAN ; salen puntuales y lo mejor Del Port Authority; buses súper limpios ### 1/5 — App crashes; useless *2024-08-15, version 2.1.4* When the app was working, I could barely see the list of selections. But then it started crashing when I would make a selection The app is absolutely useless ### 1/5 — There should be a special penalty for whomever designed this garbage back in 2007 *2024-06-19* How is this app even approved? It does nothing. It’s a static search form that crashes while you use it and if you make it to the end and want to book it just opens the Megabus website as a blank search form to start your search there from scratch. Fellas, if the Megabus mobile site was in working order (oh, for example not forgetting NYC as a city they serve), I wouldn’t have gotten this app in the first place. Thankfully FlixBus (now parent company of Greyhound) operate a reliable service to the same places and have an app with 52k 5-star reviews. Tells you everything you need to know ### 1/5 — TERRIBLE APP STOLEN MY MONEY *2024-06-13, version 2.1.4* This app is terrible! I purchase a ticket, but never received the confirmation to get on the bus. I had to pay again when I was getting on the bus. I want my money back and want them to do better. ### 1/5 — Please update this app… 😑 *2024-05-22* I don’t understand how a business can have an app this bad… The interface seems like a bad beta version. Logging in takes you out of the app, trying to select the destination doesn’t work as there are only two choices, the save trip button doesn’t work, and the trip status button doesn’t work. This totally defeats the purpose and eliminates any convenience this app could provide. If you’re going to continue being comfortable taking customer’s money, it’s way past time to have a functioning app… ### 1/5 — Garbage *2024-04-21, version 2.1.4* You don’t need this app for any purpose. It’s garbage and waste of time. Not sure why the developer made it. ### 1/5 — This App Is Garbage *2024-02-26, version 2.1.4* Don’t waste your time with this outdated app - it doesn’t work. If you need to track your bus go to the Megabus website and go to the “Check my bus” tab, select “Track my bus”, then enter your departure and arrival destinations. ### 1/5 — app is useless *2024-02-09, version 2.1.4* the app literally has no function. what is the point of the app? ## Most praised reviews (10 highest-rated) ### 5/5 — Great for its purpose *2018-12-22, version 2.1.3* The tracker has definitely come a long way. Compared to others Megabus is awesome. ### 5/5 — Very Helpful! *2017-10-29, version 2.1.2* This app made my life so much easier! ### 5/5 — This app will put your mind at ease *2016-11-23* Finally I can see exactly where the bus is and not have to rely on calling customer service. It shows you the bus location in real time! ### 5/5 — Works for Canada too! *2015-09-26, version 2.0.0* Tracked my friend's bus from Toronto to Montreal, on the map ### 5/5 — Excellent *2014-11-12, version 1.3.4* 👍👍👍👍👍 ### 5/5 — UK version please? *2014-08-29, version 1.3.2* A great app for a cheap alternative to a train or plane. I did hope it would be both USA and UK, I was frustrated to see this isn't so. Would it be possible to make a UK version? ### 5/5 — Spot the obvious *2012-03-23, version 1.0.5* If you look carefully the clue is in the name MEGABUS U S A so why would it give you info on UK MEGABUS and it's free so just delete it if you think it's useless ### 4/5 — Used to work. Not now *2019-02-23, version 2.1.3* When this app works, its great currently it is not tracking buses. What’s wrong ### 4/5 — Useful for tracking bus location *2017-08-19* This app is useful for tracking bus location, so you don't have to go to the bus stop and wait in case of significant delay. ### 4/5 — Megabus UK version sometime? *2015-10-23, version 2.0.0* Any chance? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*