# MegaCasino: Live Casino & Slot — user reviews > 17 indexed App Store user reviews of MegaCasino by Skill On Net Ltd, rated 3.66/5 from 71 ratings. - Source: https://appshunter.io/ios/app/megacasino-live-casino-and-slot/id1229445985/reviews - App overview in markdown: https://appshunter.io/ios/app/megacasino-live-casino-and-slot/id1229445985.md ## Newest reviews (5 of 17) ### 1/5 — Do not pay winnings *2023-05-10* I win a lot of money was asked to send documents over which I have done 2 days ago have emailed them and got no reply still can not withdraw my winnings stay well clear of this site **Developer response:** Hi There, we are sorry to hear of the issues you have faced and we would like to resolve any ongoing issues you may have, please contact us on Live Chat or send an email to support@megacasino.com so we can help further ### 1/5 — Never play this! *2023-04-28* I won loads of money and it’s still not letting me withdraw it as I’ve not been verified I sent all my details over on Wednesday and they still haven’t verified me! **Developer response:** Hi There, we are sorry to hear of the issues you have faced and we would like to resolve any ongoing issues you may have, please contact us on Live Chat or send an email to support@megacasino.com so we can help further ### 1/5 — Don’t use *2022-10-25* Won some money now all of a sudden I can’t log into my account **Developer response:** Hey Ewan, sorry to hear you have been struggling to login. Feel free to contact us on Live chat or via email to get this looked into and sorted out as soon as possible. ### 1/5 — This company is a total scam *2022-09-13* Worst company ever do not use they won’t pay you your winnings **Developer response:** Sorry that you feel that way Lucas. We're a fully licensed casino so everything we do is according to the rules and regulations set by our governing bodies. We are however sorry that you feel otherwise but should you wish to discuss your concerns in depth, you're welcome to reach out to us. ### 1/5 — Doesn’t pay winnings *2022-09-04* This App does not pay winnings, I had a big win over aswell ago and my withdrawal has been pending ever since. I am fully verified and even sent my bank details because they claimed to not bring able go pay it back on my Apple Pay. Still nothing. Customer service is non existent they are apparently always busy in Live chat and never reply to emails. Total disgrace. Avoid **Developer response:** Good day, We can assure you that if we have all the necessary information to proceed with a successful withdrawal, we will of course proceed with this without hesitation. Our support is not live so responses may take some take but we can assure you that if you've reached out with your issue, we'll get back to you as soon as possible to assist you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not play! *2026-06-03* Honestly it’s expected when you start playing these smaller casino apps. For whatever sake do not play this app and go find a different one. I played £500 on live casino which I lost and then when and played £100 twice on £1 spins and did not get a single bonus or a win above £10. This game will honestly rinse you and has no chance of actually making someone money. I know it’s gambling but this app generally feels like the odd are much more in their favour compared to other creators and companies! DO NOT PLAY!!! **Developer response:** Hi there, thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We understand that it can be frustrating when gameplay does not result in the outcomes you hoped for, particularly after a significant amount of play. Please note that game outcomes are determined using RNG (Random Number Generator) technology, which means that every spin and game round is completely random and independent. Previous results or the amount played do not influence future outcomes. Wins, bonuses, and jackpot features are ultimately based on luck, and experiences can vary significantly from one session to another. While we understand your concerns, game outcomes are not adjusted in favour of or against individual customers. We appreciate your feedback and thank you for sharing your experience. ### 1/5 — Money missing from account *2026-05-28* have recently opened account with this site I had £130 in there to withdraw I got logged out eventually manage to log back in to see the funds had gone missing been trying contact them on live chat getting no response what do ever please avoid this site **Developer response:** Hi there, we are sorry to hear about your experience and understand your concerns. To investigate this matter further, we would require your username or registered email address so that we can review your account activity and assist you accordingly. Alternatively, you can also contact us via live chat or email (support@megacasino.com) for further support. Regarding the delay in responses, while we always aim to assist customers as quickly as possible, there may occasionally be longer waiting times during peak periods. Please rest assured that all live chat requests are responded to, and our representatives are doing the outmost to assist all the customer at the best effiecient way possible. We appreciate your patience and understanding. Once we receive your account details, we will be happy to look into this for you. ### 1/5 — Oszukaństwo *2026-05-27* Co to za kasyno wchodzi bonus i się zacina gra próbuje załączyć jeszcze raz te samom grę i znowu to samo 30m prubowalem zaloczyc gre i znów to samo lipa w huj kasyno **Developer response:** Cześć, przykro nam słyszeć, że miałeś problemy podczas gry. Aby zapewnić płynniejsze doświadczenie z rozgrywki, prosimy o stabilne połączenie Wi-Fi, ponieważ dane mobilne mogą czasem powodować przerwy lub problemy z wydajnością podczas rozgrywki. Zalecamy również upewnienie się, że: Aplikacja jest zaktualizowana do najnowszej dostępnej wersji Oprogramowanie Twojego telefonu jest zaktualizowane do najnowszej wersji dostępnej dla Twojego urządzenia Te czynniki mogą przyczyniać się do płynniejszego działania gier i mogą pomóc rozwiązać problemy z ładowaniem lub wydajnością. ### 1/5 — Bad Scam *2025-06-26* Never use this company they it’s a big scamming organised fake thing they game 150 spins and asked me to deposit money before playing and them 150 spins turned to be fake **Developer response:** Hi there, Thank you for your review. We would like to clarify that most of our promotional offers, including free spins, are linked to a deposit requirement. If you saw an offer stating that 150 spins were available without any deposit, please send us a screenshot or link to where this was displayed. We’ll be happy to investigate this further. You can share the details with our customer support team via live chat or email (contact@gentingcasino.com). ### 1/5 — Poor customer services *2025-01-07* Avoid this casino, they don’t respond to emails nor do they process withdrawals as promised on their automated customer services. They will respond here saying to get in contact via chat or email but I’ve already tried that. They are happy for you to make deposits but don’t want to payout. Much better honest casinos out there. Avoid **Developer response:** Hi There, we understand how frustrating delays can be. We’re doing our best to process withdrawals quickly. Please contact us on chat, Facebook or by sending an email to support@megacasino.com with your details, and we’ll ensure this is sorted out for you right away. Thanks for your patience and feedback! ### 1/5 — Bad Game *2024-10-11* Complete SCAM!!!! **Developer response:** Sorry that you feel this way. We're a fully licensed casino so everything we do is according to the rules and regulations set by our governing bodies. We are however sorry that you feel otherwise but should you wish to discuss your concerns in depth, you're welcome to reach out to us. ### 1/5 — Withdrawal *2024-07-01* Time taking process for withdrawal **Developer response:** Hello, thanks for taking some time to leave your review. Our team does its best to process withdrawals within a few hours but this may not always be possible due to checks on the withdrawal requests we do on our end. We are sorry for any delays you may experience. ### 1/5 — Scam *2024-02-25* This site is totally scamming people,,I won online rullete but didn’t allow me to withdraw,please guys never never never try this scamming site. **Developer response:** Hi There, we are sorry to hear you were unable to place a withdrawal. We would like to look into this further for you so please join us on Chat, Facebook or send over an email to support@megacasino.com and we will be happy to assist you. ### 1/5 — Don’t pay out *2024-01-27* When withdrawing my winnings they hold on to it and it says pending withdrawal. I deposited through pay pal for the instant withdrawals and still hold on to it **Developer response:** Hi There, Please note that when you request a withdrawal, all wins must be verified before the withdrawal is completed (with a third party where relevant) and this can sometimes take a little longer. If you wish to discuss your concerns further, please join us on Chat, Facebook or send an email to support@megacasino.com and we will be happy to assist you. ### 1/5 — Withdrawal *2023-08-21* Won £500 tried speaking to an actual person like it’s just auto message none stop tried emails nothing just says on account status.. player pending this is message below is what I have got alday I put £50 on to play won an received nothing back. Hello Victoria my name is Vasias I am here to assist you this delightful day regarding your withdrawal. I am sorry to hear your withdrawal was delayed. Your card withdrawal of £500 is pending review and our goal is to review these within a few hours, however some delays can occur in relation to our standard checks and verification. You will be notified by email when there’s an update. Following the approval of the withdrawal on our end the funds should be on the account in 2-7 working days. You can place a cooling-off on the account through our Player Limitation page in your personal area, to protect winnings in the account from play as there's a maximum of 1 withdrawal at a time. If you have any further questions, please don't hesitate to contact us. Have a nice one! **Developer response:** Hi There, we are sorry to hear of the issues you have faced with your withdrawal and we would like to resolve any ongoing issues you may have, please contact us on Live Chat, Facebook or send an email to support@megacasino.com so we can assist you further. ## Most praised reviews (2 highest-rated) ### 5/5 — They Do Pay Out! *2024-08-06* People are giving out bad reviews about MegaCasino for not paying out their winnings , which is a lie it took them 2 days to get my withdrawal, bare in mind most gambling apps / websites take 4 days!. You just need to be patient and wait for the money , you can also email them and give them a call which i done and they were very nice over the phone and the person on the phone has made my waiting faster and i’ve got it in the next 4 hours. **Developer response:** Hi There, we are sorry to hear of the issues you have faced and we would like to resolve any ongoing issues you may have, please contact us on Live Chat or send an email to support@megacasino.com so we can help further. ### 5/5 — Nothing wrong with this site,the best,I withdraw 500£ ,in 1 minute 🫶😎 *2023-10-30* The best!!! **Developer response:** Hi there, Thansk so much for your kind words and taking the time to leave a review, we appreciate your continued support :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*