# MEL PRO: Mileage & Expense Log — user reviews > 91 indexed App Store user reviews of MEL PRO by ChuChu Train Productions, rated 4.50/5 from 342 ratings. - Source: https://appshunter.io/ios/app/mel-pro-mileage-and-expense-log/id520749207/reviews - App overview in markdown: https://appshunter.io/ios/app/mel-pro-mileage-and-expense-log/id520749207.md - Rating breakdown: 5★ 250 · 4★ 54 · 3★ 10 · 2★ 2 · 1★ 26 ## What do users think of MEL PRO? Overall sentiment: mixed **Pros** - 👍 Easy to use - 💡 Customizable mileage rates - 🚀 Straightforward mileage tracking - 📤 Excellent export functionality **Cons** - 🐛 Inconsistent odometer tracking - 🔍 Lack of automatic tracking - 🤔 Manual data entry required - 🤯 Poor customer support **Commonly reported bugs** - Entries disappearing or not saving - Crashes and freezes on certain devices - Inaccurate mileage calculations **Most requested features** - Auto-tracking with GPS - Ability to add notes per entry - Improved backup and sync options - More customization and UI enhancements ## Newest reviews (10 of 91) ### 2/5 — Why no auto tracker *2024-05-28, version 5.6.0* If only there was auto track. App never developed further than a simple data entry app. I supported this developer and paid for the app with no real useful functionality ### 4/5 — Easy to use *2017-08-15, version 3.5.4* Use of app functions easy.One thing I would like to see is the pins on map to snap on to road making a more accurate reading of mileage.Maybe just have a auto snap function please and then 5 stars. ### 4/5 — Easy to use *2017-03-25, version 3.5.2* Overall has been a good app, better than 2 others I tried. Bit of a pain to send documents to my CPA however ### 4/5 — Useful and Practical *2017-02-18, version 3.5.2* It does one thing well and elegantly simple to use. ### 4/5 — Great App *2017-02-08, version 3.5.2* Would give 4 stars if there were an option to take a photo of your odometer or take notes ### 3/5 — Pretty good *2017-01-31, version 3.5.2* Works pretty well for what I need. Wish odometer readings were easier to enter and would save for my different cars. Also wish it would stop popping up the 'do you like this app' thing, especially when I've already written a review! ### 3/5 — Great functionality but easy to lose data *2017-01-12, version 3.5.2* I used another app for two years and constantly had problems with it losing data in the middle of a trip. MEL has great functionality, is easy to use and the reports work great. Only a few times has it lost data. But I find out of ha it I close apps and MEL doesn't work when it's closed like my other app did. ### 5/5 — Great app *2016-12-30, version 3.5.2* Very easy to track mileage. No problems so far & have been using for a year. ### 5/5 — MEL *2016-12-27, version 3.5.2* Does what it says on the tin. ### 5/5 — Awesome in its simplicity *2016-12-19, version 3.5.2* A simple mileage tracking app without all the gps stuff to set and manage. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not automatically track *2025-05-12, version 5.8.0* You have to log in every trip manually. If that’s what you expect then you should be fine. I expected it to be auto tracker with a one time fee. Nope. It’s not. ### 1/5 — Does not work *2020-12-23, version 4.0.0* I bought the app with high expectations of recording my mileage. I read the reviews. I loaded the program. I was able to get one trip locked. But when I wanted to add another trip, the program would not allow me to add anything. The price was a bit high to track 30 miles of travel. ### 1/5 — DO NOT BUY *2019-05-05, version 3.11.2* Total sham product. You can’t even SEND and email to support, probably because there is none. If you want to manually START and STOP you tracking EVERY Drive and manually type in the vehicle, destination, purpose, and tax dollar per mile EVERY SINGLE TIME YOU DRIVE... then this, YOUR F^^## IDIOT is the app for you. Is there a way to get my money back? ### 1/5 — Waste of money *2019-03-04, version 3.11.2* Is there a way to get a refund from the App Store? I've uninstalled and reinstalled the app and it still doesn't work right All is good until you push stop and the start pin jumps into The Atlantic Ocean. The customer service link is invalid ### 1/5 — Disappointed *2018-11-13, version 3.9.4* Phone had to be replaced...had set for iCloud backup setup. Got new phone but nothing in iCloud re this app. Maybe it was my phone, but I spent 10 months putting data into the app and now I have nothing. Guess I will get a pen and paper... When I try to send this review...all the nicknames are used...frustrated, disappointed, sad, etc. Guess I’m not the only one who wasted a lot of time. ### 1/5 — Meh *2018-09-11, version 3.8.0* Can’t figure it out, not user friendly ### 1/5 — Do Not Buy *2018-06-23, version 3.8.0* I bought this app thinking it would be a helpful tool as an outside sales person and I finished a full day of work hoping to have a log. Nothing. Luckily I still have Mile IQ on my phone and it captured everything. I reached out to the developer to no avail. ### 1/5 — Not so easy to use *2017-11-29, version 3.7.1* Tried to enter the odometer and it wouldn’t take it. Tried it about 4 times. ### 1/5 — "Done" button is in the worst spot ever *2017-10-14, version 3.5.4* When I go to enter a mileage entry and go to enter the number of miles the apps "done" button is covering my keyboard and number buttons in the bottom left. I use an iphone with the Swype keyboard. So I cannot enter a number in the miles traveled...very frustrating does anyone know a fix to this? ### 1/5 — Don't buy *2017-04-07, version 3.5.2* This app is already listed as another app. I got confused because I thought my app didn't download and then I bought this one by accident and now the guy won't give me a refund according to his return policy. You're better off going with a different app from a different company so that you get better customer service. ## Most praised reviews (10 highest-rated) ### 5/5 — I love it *2022-04-05, version 5.2.0* It’s easy to use. Does everything you need. Try it out. I’m sure you will be happy with this app. I love it ### 5/5 — The best! *2019-01-27, version 3.11.1* Need an app to basically track my medical and volunteer miles for taxes. After looking at many mileage expense trackers, and after using Falcon Expenses for several years, I just switched to MEL and am loving it. FE pitched free use for unlimited entries at first, with an recurring monthly subscription fee only if you wanted to submit (export) reports. I was willing to do that for one month a year at tax time. But then they got greedy and starting limiting entries, at first to 10/mo for free, but since the beginning of this year 2019 down to six in a month, before requiring that I subscribe, and now the fee was increased too. I could see where that was going; every year I’d be paying more for less, and support was poor, defensive, contentious, and sometimes taking a week or more to respond - generally customer unfriendly. Even just cancelling the subscription required 10 days advance notice. Needless to say, MEL stood out by promoting no subscription necessary! And also by providing selectable and IRS current mileage rates which FE did not (only one rate which had to be entered in settings before entering a new expense). FE did have more filtering flexibility by using tags to group expenses, but I find that MEL’s two fields per entry, Destination and Purpose, by which expenses can be grouped when exporting, is adequate. I do wish there was one more field per expense for a note or comment, unique to each entry, ie not saved to a pick list. I also love the ability in MEL to back up my data to iCloud or Drop box, which can be also be used to transfer and synch data between devices, another feature lacking in FE. Thanks! ### 5/5 — Super *2017-10-04, version 3.5.4* Super application quand l’ application est a jour ### 5/5 — Pat G *2017-08-08, version 3.5.4* MEL is Great! ### 5/5 — Worked Great for Me! *2017-05-09, version 3.5.4* Stores all my driving information and export works great. Love the look and the easy user interface. Worth the purchase!!! Love the new watch interface! ### 5/5 — Great app! *2017-05-03, version 3.5.3* Easy to use. Very straight forward. This is my second year using it. The app makes it easy to track my daily mileage and produce a report for year end taxes. ### 5/5 — Great! *2017-04-26, version 3.5.2* Great! ### 5/5 — Super practical *2017-04-12, version 3.5.2* The excel exports make tax time much easier. ### 5/5 — Great app *2017-02-11, version 3.5.2* This application does everything I needed it to do. ### 5/5 — Very good *2017-01-27, version 3.5.2* Just a couple niggles but still a very good app. Would like OneDrive or GoogleDrive integration as a backup option. There's no "Start Point" field but I just use the "Vehicle" box as I only have one car. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*