# Melbourne Int Film Festival — user reviews

> 61 indexed App Store user reviews of Melbourne Int Film Festival by eFirst Group, rated 4.40/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/melbourne-int-film-festival/id540574464/reviews
- App overview in markdown: https://appshunter.io/ios/app/melbourne-int-film-festival/id540574464.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 0

## Newest reviews (11 of 61)

### 3/5 — This app should be good but…

*2025-07-22, version 9.4.5*

I just spent ages sorting out my Wishlist on my laptop and it apparently doesn’t carry over with my account. You can’t seem to look at films by stream … why do widgets and functionality change so much between the website and app. Infuriating.

### 2/5 — Poor design

*2024-08-04, version 9.4.2*

Hi developers, please don’t use black text on a date background. It is very hard to read/see, which adds to the frustration of trying to navigate the app

### 2/5 — Better than previous years BUT

*2023-08-08*

When exchanging tickets for the same time (different show) this is not possible. It is slow to push update to iOS calendar. The text with the time of film is very light and difficult to read in the “what’s on” menu. Exchanged tickets remain in ios calendar despite updating often for hours , and then really confusing whilst trying to book.

### 4/5 — Don’t update

*2023-08-08*

The mostly bug filled app added another with the latest update 9.4.0; it removed the session’s cinema location from the ticket information - a major break in functionality and usefulness.

### 1/5 — Unusable at the cinema door!

*2022-08-13, version 9.3.7*

Useless, frustrating and embarrassing when you can’t show your tickets for entry at the cinema, because the app won’t open! Terrible app experience.

### 1/5 — Unusable

*2022-08-13, version 9.3.7*

When the app works, it’s decent. The problem is, 95% of the time it doesn’t work. A good app would make a huge improvement to the festival experience.

### 1/5 — Bad

*2022-08-11, version 9.3.7*

Constant errors

### 1/5 — Unusable

*2022-08-10, version 9.3.7*

The 2022 MIFF app is literally unusable. Every time I open it, the loading screen gets stuck on “parsing ticketing data”.

### 1/5 — The worst app I have ever used!

*2022-08-10*

This app used to he ok but for the 70th anniversary they decided to ruin it. Every time I try to ise it to get my tickets it starts loading for some reason saying its “parsing ticket data”, what the hell is parsing anyway, at-least I learned a new antiquated word.

It also crash so many time that I had to give up and use the website to buy tickets. 

Please just undo what you have done.

### 1/5 — Parsing parsing never ending

*2022-08-08, version 9.3.7*

Ok I have an old iPhone so just pop that on the unsupported list.

### 1/5 — Calendar did not sync properly

*2022-08-05, version 9.3.7*

We bought two 10x pass and asked the app to load in our personal calendar the films. We saw them in there but one of the films we paid and booked dd not come through and we missed it all together, when we checked the tickets. Sad beginning to a much awaited festival.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horror

*2025-08-10, version 9.4.5*

Endlessly glitching

### 1/5 — The app freezes and closes on me

*2025-07-10, version 9.4.4*

The app freezes and closes on me, it’s pretty annoying

### 1/5 — 2024 app doesn’t show dates

*2024-08-08, version 9.4.2*

No dates on the schedule
No dates or times on purchased tickets

### 1/5 — Difficult to read

*2024-07-21, version 9.4.2*

Cannot read menu as background color of purple blue makes black print difficult to read.

### 1/5 — It just doesn’t work

*2023-08-08, version 9.4.0*

Log in and you get a message saying it is updating ticketing data. And it just keeps chugging and chugging without ever loading up the program. Search for today’s sessions and it says there are none. Try browsing by date and you get nowhere. Hugely disappointing

### 1/5 — Dysfunctional App

*2023-08-06*

The app this year is at atrocious. Continually freezes on opening Search and filtering for films is poor and has resulted in me exiting the app and searching in the website instead. In my tickets it keeps displaying movies I exchanged despite having cancelled then more than 7 days ago. Ticket exchange is not intuitive. And overall it looks average. Such a dysfunctional app that I’m just using the website on my phone as it’s a lot easier experience. I thought having a dedicated app was suppos to make the user experience easier than navigating the website, not more difficult.

### 1/5 — Are we still here?

*2023-08-04, version 9.3.9*

Another year, another bugged out upgrade to the app. Here we go again.

### 1/5 — Another year, another disaster

*2023-07-28, version 9.3.9*

How does this keep happening every year? 
App constantly crashes, freezes, logs you out of your account 
🤦🏻

### 1/5 — What is parsing????

*2022-08-14, version 9.3.7*

My app gets stuck ‘parsing ticketing data’ every time I open it. I can’t buy or view tix
I’m missing out on MiFF because of a broken app 😭

### 1/5 — Parsing Ticketing Data F off!!!

*2022-08-14, version 9.3.7*

Arghhhh if I see Parsing Ticketing Data one more time before crashing for the twentieth time!!!!
The worst app I’ve used in a bazillion years!!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Great films, So well organised.

*2025-08-22*

I’m even more impressed with MIFF in 2025 than previous years. Great films and so well organised that booking and plan I g is so simple. I visited the MIFF ticket desk at Hoyts Melbourne Central last week after a MIFF screening to compliment the volunteer staff for their kindness and organisation in helping with my particular needs. Very impressive program and volunteer support. That’s all we need. Thanks MIFF.

### 5/5 — Great functionality

*2025-08-15*

This app works so wel, loads quickly, automatically logs me in, easy to get to tickets, automatically brightens the QR codes, love the voting feature and easy to get to blurbs about the films. Great job developers! 🙌

### 5/5 — Thank you

*2024-08-22, version 9.4.4*

It’s so good to have allocated seats, so we don’t have to wait in a queue in the cold.
It makes the festival experience much more pleasant. 
The feast of films gives us great worldly experiences as usual.

### 5/5 — MIFF App

*2024-08-17, version 9.4.3*

I love this app!
I love the design.
It just works!

### 5/5 — No venue in app

*2023-08-20, version 9.4.0*

MIFF 2023: app is great except venues disappeared on my tickets. Didn’t know which cinema to go to.

### 5/5 — Very annoying-it’s hard to use when the ticketing data is constantly being updated

*2023-08-12*

On

### 5/5 — Super buggy

*2023-07-22*

I hate being negative, but I’m begging MIFF to fix up the app and the (even worse) website. In 2023 the app constantly freezes, and it’s not very user intuitive. The website is an order of magnitude worse.

### 5/5 — Clunky

*2022-08-14*

The world’s best film festival needs a better app. I can’t buy tickets via the app, adds to cart then when I go to cart, ‘cart is empty’ - have to book on a desktop.

### 5/5 — App keeps freezing!!

*2022-08-12, version 9.3.7*

App always freezes when I open it; very difficult to use

### 5/5 — App freezes after 30 secs

*2022-07-24*

The app just doesn’t work, works fine for about 30 secs than completely freezes and you have to restart the app. Same thing happens again. Website is the only way to navigate booking tickets. Very frustrating as I’ve found in previous years the app has been brilliant, 5 star app every year apart from this year!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
