# Member Tools — user reviews > 984 indexed App Store user reviews of Member Tools by The Church of Jesus Christ of Latter-day Saints, rated 4.90/5 from 90,130 ratings. - Source: https://appshunter.io/ios/app/member-tools/id391093033/reviews - App overview in markdown: https://appshunter.io/ios/app/member-tools/id391093033.md - Rating breakdown: 5★ 82,897 · 4★ 4,748 · 3★ 1,061 · 2★ 371 · 1★ 1,053 ## What do users think of Member Tools? Overall sentiment: negative **Pros** - 🚀 Helpful tool - 👍 Great app when it works - 💡 Useful for callings **Cons** - 🐛 Buggy and unreliable - 🔁 Constant sync issues - 🔒 Login problems - 💤 Slow and laggy **Commonly reported bugs** - Crashes when accessing directory - Sync failures and data not updating - Blank screens and login issues - Incompatibility with newer iOS versions **Most requested features** - Ability to update member information - Integration with other church apps - Improved calendar functionality - Expanded directory access beyond ward/stake ## Newest reviews (15 of 984) ### 4/5 — Library *2026-08-23, version 5.5.3* How to get stake callings ### 4/5 — Bishopric *2026-08-22, version 5.5.3* Love the ward directory. App crashes 9/10 times when trying to do finance requests. ### 2/5 — Poor search tools *2026-08-21* This is a tool to provide information about members so that you can contact the right person. But without more robust search tools the app falls well short of that goal. You have to be able to search by phone number. ### 2/5 — Directory *2026-08-20, version 5.5.3* Incorrect information in the file the directory is incorrect. I live in trailer 113, however according to the records, Emilee Peterson lives with me she does not. If you go by the view of the park, it puts trailer 113 right at the entrance to the park. This is also incorrect so for people trying to find my or to find this young lady, they might have better luck finding her but they are going to find 113. Thank you. ### 4/5 — Updating/syncing *2026-08-19, version 5.5.3* Very helpful to have and use. However, it doesn’t actually sync or update like it says it does. If you wanna know that your information on the app is current. It’s best to delete the app and reinstall it. Which does get kind of old. ### 5/5 — Great *2026-08-19, version 5.5.3* Can’t live without a ### 5/5 — This is so helpful!!! *2026-08-19, version 5.5.3* Whenever I needed help finding someone to Serve this was my go to app!!!!!!!!!! So awesome ### 5/5 — GREAT help! *2026-08-18, version 5.5.3* Love it!! ### 3/5 — Prayer roll *2026-08-18, version 5.5.3* Prayer roll not working ### 5/5 — Perfect *2026-08-17* Super intuitivo ### 5/5 — I love tools! *2026-08-17, version 5.5.3* This app is so helpful!! ### 5/5 — Good *2026-08-17, version 5.5.3* It has so much aura. No comp. Mike drop ### 2/5 — Why???? *2026-08-17, version 5.5.3* Why do I always have to change every time the password ### 5/5 — Essential *2026-08-17, version 5.5.3* All the administrative tools I need for church related things. I love the new digital temple recommend feature. ### 5/5 — Yes *2026-08-16, version 5.5.3* I love it ## Most critical reviews (10 lowest-rated) ### 1/5 — Navigation Between Ward Directories *2026-08-24, version 5.5.3* I’m an out of unit missionary serving abroad and trying to navigate between directories and is not easy. Did something change? It doesn’t seem like it was this hard before. ### 1/5 — Recommend *2026-08-18, version 5.5.3* My recommend doesn’t come up. ### 1/5 — Lots of bugs and outages *2026-08-18, version 5.5.3* Just in the last couple weeks I’ve had issues moving records, updating records, reported recommend issues, and sync button not working. That’s the short of it, but functionality issues everywhere. ### 1/5 — Not working *2026-08-18, version 5.5.3* App is not synced or going forward to the tile selection ### 1/5 — Profile pic change *2026-08-17, version 5.5.3* I’m trying to change my profile picture from my phone and I click the photo I want and then it just excites out and doesn’t change anything ### 1/5 — Where *2026-08-13, version 5.5.3* Can’t find anything ### 1/5 — Hire a UX designer *2026-08-10, version 5.5.3* Church is true, but the software sucks ### 1/5 — Buggy *2026-08-06, version 5.5.3* Nice idea. Way to many bugs. ### 1/5 — Very glitchy *2026-08-06, version 5.5.3* Never sync right ### 1/5 — Tons of potential, but bad outweighs the benefits *2026-07-28, version 5.5.3* . ## Most praised reviews (10 highest-rated) ### 5/5 — Great offline support *2026-08-23, version 5.5.3* Works great offline. Stable and well organized ### 5/5 — LDS Member Tools *2026-08-23, version 5.5.3* Excellent App and so easy to use. ### 5/5 — Perfection *2026-08-23, version 5.5.3* This app is so well done. Give me everything I need. ### 5/5 — LDS missing *2026-08-23* I love everything about the app but do wish it still included the title of our church “LDS” or “church” even before “tools” so it’s easier to find when looking through my apps for it. “Tools” just isn’t the word I think of when looking for ministering or family history needs, but that’s my only suggestion. Everything in the app has many wonderful improvements. ### 5/5 — Great Tool for ward and stake. *2026-08-22, version 5.5.3* Thanks. ### 5/5 — Tools *2026-08-22, version 5.5.3* W in the chat ### 5/5 — Indispensable *2026-08-21, version 5.5.3* Very helpful and very easy to use ### 5/5 — I love jesus *2026-08-21, version 5.5.3* He is the best ### 5/5 — The Church of Jesus Christ of Latter Day Saints apps for the win!!!!🙏🙏🙏🙏🙏🙏🙏🙏 *2026-08-19, version 5.5.3* I love the Tools app!!!! It’s so helpful and has all the information, phone numbers, family, and calling, I need to know about someone in my ward or even stake! All The Church of Jesus Christ of Latter Day Saints apps are so helpful and help me to access tools and are helpful resources very easily!!! 🙏🙏 ### 5/5 — Awesome App = Tools *2026-08-19, version 5.5.3* It gets me everything I was looking for!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*