# Members 1st CU Mobile — user reviews > 18 indexed App Store user reviews of Members 1st CU Mobile by Members 1st Credit Union, rated 3.10/5 from 30 ratings. - Source: https://appshunter.io/ios/app/members-1st-cu-mobile/id815828327/reviews - App overview in markdown: https://appshunter.io/ios/app/members-1st-cu-mobile/id815828327.md - Rating breakdown: 5★ 13 · 4★ 0 · 3★ 3 · 2★ 5 · 1★ 9 ## Most critical reviews (10 lowest-rated) ### 1/5 — Access *2025-01-29* Horrible app. Can’t even access the app from the very beginning with challenging questions and asks you different ways and answer answering it and when you put your information, it doesn’t even take it. Called the US bank I’ll even help over the phone. Deleted the app if you can’t access your own account online?, Then why even have the app… ### 1/5 — Disappointed & Frustrated *2023-08-19* I’ve been banking with members first for 2 years now. while they are amazing this app is not. I have my login set up with face recognition. Twice this year it will randomly say “ password incorrect “ . so i call customer service & somehow my password was changed?! & my email set up with the account is missing a letter. so i can’t even reset it. now it’s a saturday, i can’t get through to anyone until monday. payday is in a few days, if a hacker got into my account or there’s a simple fluke with members first. All i’m worried about is being able to afford my rent & making sure i don’t lose access to my funds. i was able to get through to customer service, but i can’t talk to anyone who can help with my mobile account until monday. she told me that sometimes people may have inputted information wrong, but why is someone messing with my email. I don’t know i’m just completely frustrated, stressing out. whatever the issue is please fix it ! & i hope to god everything is okay & i don’t lose my direct deposit from over 40 hours i worked. ### 1/5 — Update the App *2023-02-13* This app is in DESPERATE NEED of an update or major overhaul. Most links in settings are broken. **Developer response:** Hi there! We are sorry to hear you are having a difficult time with deposits. There have since been updates that should fix this. Try updating or re-downloading the app. If the problem persists, call us at 530-222-6060 and we can personally walk you through some troubleshooting tips. ### 1/5 — Members 1st app crashes *2020-09-12* Downloaded app. Entered name and password and app immediately crashes. Not very useful. **Developer response:** Please contact us at (530) 222-6060 to provide details on the device you're using and the issue you're having logging into the mobile app. ### 1/5 — Will not direct deposit checks *2020-05-24* I downloaded this app so I didn’t have to leave the house. I tried uploading my check 8 times because I thought it was user error. Kept saying could not read micr. They were all clear pictures. the way I had to endorse it to make this online deposit might have voided my check. I have to go in to the bank to fix this, and that was what I was trying to avoid in the first place. **Developer response:** Hello, this issue was addressed in our most recent version of the app, version 4.6.21. Please update and relaunch at your convenience. ### 1/5 — Won’t work *2020-04-30* Just downloaded. Tried logging in and a pop up comes up asking to save password for touch choose yes or no thanks. Whichever one i choose it keeps booting me out of the app. Tried rebooting my phone and it still doesn’t work. Disappointing. **Developer response:** Hello, this issue was addressed in our most recent version of the app, version 4.6.21. Please update and relaunch at your convenience. ### 1/5 — Check deposit for app *2020-01-13* It takes forever to load and doesn’t appear to work properly. **Developer response:** Hello, this issue was addressed in our most recent version of the app, version 4.6.21. Please update and relaunch at your convenience. ### 2/5 — iPad problems.... *2020-11-13* Every time I try to deposit a check everything works great until the last step (hitting the “deposit “ button) .....then the app freezes. Then I have to delete the app and re-install it. Also the bill pay button freezes the app....... **Developer response:** Hi there! We are sorry to hear you are having a difficult time with deposits. There have since been updates that should fix this. Try updating or re-downloading the app. If the problem persists, call us at 530-222-6060 and we can personally walk you through some troubleshooting tips. ### 2/5 — Password X *2018-10-21* When you type your password wrong and then you go to press the little X is supposed to clear it would automatically try use that same password and disabled my account. Fix this please. **Developer response:** Hi Ratty86 so sorry for the delayed response. Thank you for bringing this to our attention. Our developers have found a fix to this issue and an update to the app will be available soon in the App Store. ### 3/5 — Please fix!!!! *2023-07-27* App will not open since the new update came out... ## Most praised reviews (8 highest-rated) ### 5/5 — Easy *2023-05-04* Easy to use and meets needs **Developer response:** Thank you for taking the time to let us know! We are glad to hear you're enjoying the app! ### 5/5 — Solid App *2023-04-20* Very happy with mobile app, it does everything I need to do and easy to navigate. **Developer response:** We are so glad you are enjoying the app! :) ### 5/5 — So easy. *2018-12-06* Finances are done in minutes. I basically have almost all of my monthly expenses on auto pay to my Membersperks points card, then I just transfer money from my direct deposit/checking to pay back my card. I can literally transfer everything with my thumb through the app. Sometimes if I’m at the store even in the checkout, with my thumbprint I can log in in seconds to check my balance. This is truly money made easy. ### 5/5 — MFCU and their app are awesome *2018-10-10* The app is very simple and easy to use. Gives you exactly the information you need, nothing more and nothing less. Highly recommend this app, and Members First. Great place to do business with, and they don’t rip us off for every little thing like BOA and other banks. Thanks MFCU! **Developer response:** Thanks for the kind words and great review! ### 5/5 — Great app!! *2014-07-12* Everything seems to work perfectly! Thanks members 1st! You can even do check deposits on your phone now by taking a picture with the app ### 5/5 — Great App *2014-04-08* Most credit unions don't have good online features. Im glad ours does! Secure and smooth application. ### 3/5 — Transfers *2018-10-27* Why can I no longer transfer to and from my savings account in my app?? Very annoying. **Developer response:** Hi cas9612 so sorry for the delayed response. Please call us at 530.222.6060 and select option 3 for Member Services. Any of our member service representatives can assist you and help you get this service restored. ### 3/5 — Push notifications *2018-06-02* I would like to be able to set up push notifications of my remaining balance everyday. I know they have this option via email but I tried to set it up and it doesn’t work. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*