# Members First NH — user reviews > 35 indexed App Store user reviews of Members First NH by Members First Credit Union (NH), rated 4.80/5 from 968 ratings. - Source: https://appshunter.io/ios/app/members-first-nh/id489840515/reviews - App overview in markdown: https://appshunter.io/ios/app/members-first-nh/id489840515.md - Rating breakdown: 5★ 854 · 4★ 69 · 3★ 16 · 2★ 8 · 1★ 21 ## What do users think of Members First NH? Overall sentiment: neutral **Pros** - 👍 Convenient mobile banking - 👍 Personal attention from smaller financial institution - 👍 Easy to use app - 👍 Efficient check deposit process - 👍 Secure banking experience **Cons** - 🐛 Frequent app crashes and login issues - 🐛 Unreliable check deposit feature - 🐛 Inconsistent app performance **Commonly reported bugs** - Account not available error messages - Check deposit photos randomly uploading upside down - Inconsistent check deposit processing **Most requested features** - Update app for larger iPhone screens - Implement push notifications for check deposit status - Integrate payment manager feature ## Newest reviews (11 of 35) ### 5/5 — Great! *2014-04-08* Being in the military and never having a branch near me, this app has made my life MUCH better. It is very simple to use and I feel confident using it and my information being secure. ### 5/5 — LOVE LOVE LOVE it!! *2014-03-10* I've actually considered moving to another bank for access to my acct via a mobile app, this new technology is a FABULOUS new option!! Very useful and easy to use!!!! Only issue is inability to complete a mobile deposit. ### 5/5 — Nice *2013-06-16* Great upgrade way better than before. You can now make electronic payments ### 5/5 — Love it *2013-05-18, version 3.3.1.0* Awesome ### 5/5 — Mobile app *2013-05-08, version 3.3.1.0* Awesome ### 5/5 — So easy! *2013-03-22* I love this app! It's so easy to use and the mobile deposit feature is quick and convenient. Thanks, MFCU! ### 5/5 — Awesome *2013-03-09, version 3.3.0.0* Very convenient and useful. ### 5/5 — Awesome! *2013-02-20, version 3.3.0.0* Soooooo convenient! I love it. ### 5/5 — Great for college. *2013-02-07* I'm in college without any branches close and this makes things quite easy. ### 5/5 — ? *2012-11-09* This Mobile app will save me many steps. I have only tried the Check deposit feature so far. ### 5/5 — Members First CU app *2012-10-29* Amazing ... I will still go to the bank when out & about, but this mobile deposit will be a great help for those of us who work Fridays & Saturdays ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t log in. *2020-12-27, version 6.5.5.35* My wife and I have tried getting the app to work off and on for over a year hoping the issue was fixed, but every time we try and log in it says log in info is incorrect. We tried resetting the password multiple times. My wife even called and after all was said and done the person helping her said it should be working but couldn’t understand why it wasn’t and it was left at that. We tried the app on both Android and iPhone, so it wasn’t a specific platform issue. Being able to not have to drive over to the physical locations to deposit a check, especially these days, would be such a nice feature. Guess I’ll just have to keep dreaming of a day when it will finally work. ### 1/5 — Check Deposit Issue *2019-11-02* I wish that if a check deposit doesn’t get accepted that you would text me so I know to resubmit. I don’t have time to monitor if every check I deposit is accepted or not a few days later. We have a joint account and if there is a notice going to my husband’s email he never looks at them. ### 1/5 — Awful *2019-09-18* This app used to work, but for the past several months it will not log in 9 times out of 10. I get an “application error” message every time I open the app. This is very frustrating when I have a check to deposit and it takes me multiple tries per day for four or five days in a row before the app will actually load. And there is no place in the app to get help or submit feedback. Very disappointing. I will be calling the local branch to let them know, but you would think that after months of this problem, someone else would have complained and they would have fixed it. My husband has the same issue on his phone too, so it’s not just me. And we have recent iPhones, so the app really should work on them. ### 1/5 — Overall decent *2017-06-02* ... but, tons of issues with check deposits. Pictures randomly upside down. Ap freezes up to 3 times on some checks requiring force close, then you don't know if the checks went through. Even when processed, check batches are arbitrarily lumped together so there's no consistent way to export deposits for your accountant. Very challenging for business owners. ### 1/5 — Mobile Deposit *2014-06-02* The Mobile Deposit feature is a great idea. However, the deposits rarely go through and you end up having to submit the deposit several times. It would often times be just as quick to mail in the checks or just drive to the bank. ### 2/5 — Fix your app *2024-11-07* Shouldn’t be months of random “account is not available” error messages. Never happened until this year. ### 3/5 — Request *2013-04-11, version 3.3.1.0* Great app but it needs to be updated for iPhone 5 screen. ### 4/5 — Great app, issues with iOS 10 Beta *2016-08-01* Normally this app works great, however with the iOS 10 Beta the app crashes when trying to do a mobile deposit (take picture of from of check and it crashes after selecting the photo). ### 4/5 — My members app *2013-08-07, version 3.3.1.0* Very easy and simple to navigate like my "joy" stick. ### 5/5 — The Best! *2026-02-01* Members First Credit Union been my credit union for over 30 years. The benefits of working with a smaller financial institutes affords members the personal attention lost these days in large banks. ## Most praised reviews (9 highest-rated) ### 5/5 — Best Bank *2024-10-28* I love this bank ! All the staff is so nice and Im so thankful that you have a drop off box for after hour deposits. Very efficient . Thank You Members First😀 ### 5/5 — Very convenient! *2021-08-19* I’ve been a member for many many years… And I love the online banking option from my phone. Makes it easy to pay bills quickly, and keeps me up-to-date on what’s going on with my accounts… Wouldn’t have it any other way ### 5/5 — The Best! *2021-03-13* Members First Credit Union been my credit union for over 30 years. The benefits of working with a smaller financial institute affords members the personal attention lost these days in large banks. ### 5/5 — An awesome bank!!! *2019-08-16* I love MFCU!!! ### 5/5 — App & call center *2016-09-14, version 5.2.6* Support provided by MFCU call center superb as always! ### 5/5 — Ggggrrreat *2016-02-16, version 4.6.3.0* Great app! ### 5/5 — Love it *2015-12-19, version 4.6.3.0* I love using this app. It is so easy and convenient. ### 5/5 — Finally! *2014-12-01, version 4.3.0.0* Awesome app! Makes life much easier ### 5/5 — Awesome app *2014-10-03, version 4.3.0.0* This app works great! Must have :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*