# Members Trust Mobile Banking — user reviews

> 4 indexed App Store user reviews of Members Trust Mobile Banking by Members Trust of the Southwest FCU, rated 2.80/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/members-trust-mobile-banking/id1160393280/reviews
- App overview in markdown: https://appshunter.io/ios/app/members-trust-mobile-banking/id1160393280.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 5

## Most critical reviews (4 lowest-rated)

### 1/5 — No way this app is for a bank

*2026-05-06*

I honestly don’t understand how a bank can operate with an app this unreliable. Every time I try to log in, it becomes a frustrating cycle. The app doesn’t save my password, constantly logs me out, and forces me to re-enter my credentials over and over again.

What’s worse is that even when I enter the correct password, it tells me it’s wrong and kicks me back out. Then I’m forced to reset my password—every single time. It doesn’t matter that I just created a “new” password minutes ago; the app still won’t recognize it. So I end up creating a new password every time I log in, which is completely unreasonable and defeats the purpose of having secure, consistent login credentials.

For a banking app—something that’s supposed to be secure, reliable, and convenient—this is unacceptable. It turns a simple task like checking my balance into a stressful and time-consuming process. This needs serious fixing.

### 1/5 — The update is awful

*2026-04-16*

Since they have updated the app, it has made it nearly impossible to log into the account. I’m constantly waiting on a verification code that will not get sent.

### 1/5 — Needs overhaul

*2019-10-03*

This app needs an overhaul! Every single time I log in, it closes out and I have to open the app again and even then it doesn’t log me in when I try. It wants me to keep entering my password. You’re better off using the internet browser.

### 3/5 — Needs improvement.

*2018-05-02*

Every time I try to open up the up, I use either the face recognition or manually enter my password and it logs in and closes the app. This happens almost 9 times out of 10. It’s very frustrating.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*