# Membr — user reviews

> 30 indexed App Store user reviews of Membr by Fit Cloud Technology Limited.

- Source: https://appshunter.io/ios/app/membr/id1079311130/reviews
- App overview in markdown: https://appshunter.io/ios/app/membr/id1079311130.md

## Newest reviews (12 of 30)

### 1/5 — Would be good if it saved your workouts

*2019-01-18*

I only use this app to book classes, but the feed is constantly empty? There’s an option to log stats but that doesn’t actually work, it says there are never any stats to log.
I think it would be useful if the app could save the workouts you have completed, or show them on a calendar. I agree with other users that the simple addition of showing the day of the week alongside the date would save hassle. Hope this helps

**Developer response:** We truly appreciate your feedback. Our developers are always working to create a more user-friendly experience.

To update your activity feed, you should manually add in your workouts - classes don't display in the activity feed. Please speak with your gym for more information regarding how to access logging your stats.

Don't hesitate to get in touch with us at app@membr.com if you need any further support!

### 1/5 — Bit more user friendly needed

*2018-11-25*

Hi Team, 
Thank you for the app. 

It would also be nice to support english.
Allow to copy the text to translate myself.
Only date? May be easier to have day of the week also include. May be Mar 10th 2018, Wednesday?

### 1/5 — So so very poor

*2018-10-17*

My experience of using this app is SO poor I nearly left the gym I’d joined because of it. 

Some fundamental points have been missed by the developers the most major being that NOBODY books classes for the week ahead by numerical date alone so you have to constantly refer back to a calendar when booking to see what actual day you are booking on. Infuriating beyond belief.

Also the app prevents you booking new classes if you miss 2 classes however whatever they use to calculate this is flawed as I am being blocked on a regular basis despite signing and and attending every class. 

The body goals function is valueless to any serious fitness enthusiast and appears to be an afterthought.

Hugely disappointing piece of programming.

**Developer response:** We're sorry to hear that you've had a negative experience with the Membr app. 

We understand how booking classes could be confusing and value your feedback. Please be advised that it's your gym that sets the number of missed classes that would then prevent you from booking further classes. 

Don't hesitate to get in touch with us at app@membr.com if you need any support!

### 1/5 — Frustrating to use

*2018-10-16*

I frequently open the app to be told I have not booked any classes. 
When trying to book a class, it constantly jumps around the list, so it’s difficult to tell which day I’m looking at. Would be better if you could choose a date, instead of trying to scroll to it.

**Developer response:** Hi, sorry to hear that this is frustrating. To select a specific date for a booking, click on the add booking button and when you see the bookings available there is a search icon in the top right corner (magnifying glass) which allows you to select a specific date. Please let us know if there is anything else we can help with. Thanks

### 1/5 — Rubbish app

*2018-09-16, version 2.5.0*

Can’t access simply gym app anymore. Doesn’t recognise my email. This happened before when it was rush fitness. Absolute waste of time. Thanks for nothing

### 1/5 — App crashes

*2018-09-06, version 2.4.1*

When making a set of stats the app crashes after you have selected a date, also the amount of time you spend at the gym does not show as it does on the website

### 1/5 — Upgrade 23rd Aug crashes

*2018-08-23, version 2.4*

Upgrade via App Store today - now Membr crashes/kicks me out..
Really annoying, unable to see what classes I’ve booked and to book others...
iPhone X

### 1/5 — Log-in issue

*2018-07-15, version 2.3*

The app doesn’t even let me log in even when I use the right username and password! Preferred the other app they used.

### 1/5 — Rubbish

*2018-07-12, version 2.3*

Can’t book classes for my gym now as can’t get passed the log in page absolutely rubbish

### 1/5 — Doesn’t work

*2018-07-12, version 2.3*

I can’t get past accepting the terms and conditions. I press accept and it doesn’t do anything. Stupid..

### 1/5 — Rubbish

*2018-07-11, version 2.3*

Get it sorted it rubbish

### 1/5 — Not worth it

*2018-07-10*

Terrible. Doesn’t load at all. After entering the log in details, they ask for the privacy policy to be read, page error every time I click on it and can’t get any further due to this error...disappointing!

**Developer response:** Hi, there was an issue we had after the last release, apologies for this, it has now been rectified and should now be working without a new download. Please let us know if you have any further issues. Thanks

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2021-05-04*

Wont let me book any classes, its useless and very  frustrating, tried downloading it again, wont do anything.

### 1/5 — I can’t log in

*2021-01-01*

When I first signed up no issues booking classes. When I changed my phone it will not allow me to log in :-( the keyboard won’t stay on to allow me to type in details!!!

**Developer response:** Thanks for getting in touch. If you are still experiencing the same issue, please contact us directly at app@membr.com with the name of your gym facility and the email you use to log in, so we can help you with the Membr app!

### 1/5 — Change your mind about a class..

*2020-09-20, version 2.38.1*

So as you know.. sometimes you change your mind, 2 hours before the class was up, I tried to cancel the booking I made, made the booking very late last night and decided to change my mind in the morning, but... got hit with the “member_classes.list.preventionCancellation” meaning I am unable to my own bookings in the “manage my bookings” section of the app, seriously, this is very annoying. I even woke up to try and cancel. 

Emailed my gym.. hopefully they check the emails regularly. But only book if you can definitely go as trying to cancel a class is like asking for a refund from the tax man! So darn difficult although it should of been smooth sailing to cancel as it’s easy to book classes.. not to cancel.

Please sort this app out or make a actual simply gym app, all the others gyms have apps that are up to date. Your behind the times! 

The stats option doesn’t work either..
The request work out doesn’t work. 
Cancel a class doesn’t work and feels like you get penalized for canceling.

I am really struggling here to see what is the point of the app. The app is very under developed and very cheap.. 

The only thing that works is changing your picture and making a class booking. That’s all. 

Hopefully this app will get a major update or simply gym will make there own official app that functions properly.

### 1/5 — Pointless

*2020-08-20*

I can’t book anything with this app, cancelled my gym membership.

### 1/5 — Doesn’t work

*2020-07-03*

Hi be downloaded this 3 times and it doesn’t actually do anything. Considering I need it to book in to my gym when it opens it’s rather inconvenient. There is no way of accessing this app as there are no prions given to me to do anything once downloaded

**Developer response:** We appreciate you getting in touch. Please contact us directly at app@membr.com with the name of your gym facility and the email you use to log in, so we can help you find your way with the Membr app!

### 1/5 — Still pointless

*2020-01-31*

Over a year later since I first tried and many updates and this app is still pointless can record a stat or set up a plan or log anything in fact ,

**Developer response:** Hi, we are really sorry that you are having issues. Please update to the latest version of the app to resolve the issue. Thanks

### 1/5 — Impossible to use

*2019-10-07*

The app won’t let you add a type of stat ... just says ‘no data found’ in dropdown box so I can’t add any fitness stats 👎🏼

**Developer response:** Thanks for getting in touch! It sounds like your gym might not have enabled the Stats feature. Please speak directly with your gym for more information.

### 1/5 — Can’t book classes

*2019-03-15*

Downloaded to see class timetables and book but the only class displayed is Gym Induction and Jomba. Disappointing

**Developer response:** Thank you for getting in touch. Please speak with your gym for more information regarding how to access bookings as they are the ones who create the class schedule and manage how you view and book classes.

### 1/5 — Only good to book classes

*2019-03-04*

Can book classes but that’s it. Cant see training guides after downloading them.

**Developer response:** We're sorry to hear that you've had a negative experience with the app. Once downloaded, your workout plans can be found in My Training. Don't hesitate to get in touch with us at app@membr.com if you have any issues or questions!

### 1/5 — app does NOT work

*2019-01-22*

I put my correct email and correct password 
and when i tap log in a box pops up asking to accept terms an conditions. I tap accept but nothing happens afterwards. I’ve re set my password because i thought that was the problem. I tried again I tap accept and nothing happens. I delete the app and re download it and same story. I try logging in online on safari 
and i have no problems works straight away.
so the app NEEDS fixing.
(ps i have iphone xs Max)

**Developer response:** Hi there! We appreciate you getting in touch with us. Please send us your user name at app@membr.com, so we can help you log in and use the Membr App.

## Most praised reviews (8 highest-rated)

### 5/5 — Mr

*2016-03-20, version 1.1*

Built mussels

### 4/5 — Really useful

*2018-10-01*

Nice quick and easy app to use and really makes sense. I’ve noticed the ‘activity’ feed is always empty despite me going to the gym regularly. Also I don’t like that I receive an email every time I book a class/cancel a class etc

**Developer response:** We appreciate your feedback. It sounds like you might be logging into your gym, but not putting in your workouts. 

To update your activity feed, you should manually add in your workouts. Please be advised that classes don't display in the activity feed.

### 3/5 — Good for booking classes

*2020-03-06*

Good for booking classes but would expect them to then come up in activity log.

The arrow that bounces above the ‘+’ is THE most irritating thing... it doesn’t need to be there!

**Developer response:** Thanks for taking the time to write us a review. We are always working to improve the app and we truly appreciate your feedback which we have now forwarded on to the Product Team.

### 3/5 — Not bad

*2019-03-02*

I love how helpful this app is when it comes to creating workouts. I’m new to this whole gym thing so I don’t know much about equipment and how an each exercise looks so the videos really help. The only thing I’d say is that I can’t edit my workouts or exercises if I make a mistake after I’ve saved it so I have to delete the whole workout and recreate it.

**Developer response:** We are happy to hear that you are making use of our create your own workout feature. One way to change your workout is to edit once you start a plan. This means you can change the number of reps, add more sets, select different weights, and adjust the rest time. Our developers are always working to create a more user-friendly experience & we truly value your feedback. 


Don't hesitate to get in touch with us at app@membr.com if you need any support!

### 2/5 — Doesn’t even display the access pin

*2021-07-01*

The one simple thing I wanted the app for, to show my the pin for the gym until I remember it. It doesn’t even display that….

### 2/5 — charlie

*2020-12-04*

Just downloaded the app to book classes but it says the email isnt valid dispite having the membership, how do i fix this?

**Developer response:** Thanks for getting in touch. Please contact us directly at app@membr.com with the name of your gym facility and the email you use to log in, so we can help you find your way with the Membr app!

### 2/5 — Very basic

*2019-04-07*

The concept is good but it seriously feels like it’s a job half done. I can’t add stats despite it having the option in the app which is quite annoying as I’d like to keep a track of my progress.

**Developer response:** Thanks for getting in touch! Please speak with your gym for more information regarding how to access all available Stats through the Membr app.

### 2/5 — Problems with advanced bookings

*2019-02-13*

I’m new to this app, & my current gym. When I joined I was told I could book classes 6 days in advance using this app.

However, when I try to see which classes are available more than 3-4 days in advance the listings jump up & down on my screen making it difficult to see which classes are on & when.

Is anyone else having this problem?

If so, what can I do to stop this happening as I’m missing out on classes I’d like to attend.

**Developer response:** We truly appreciate your feedback. Our developers are always working to create a more user-friendly experience. Please get in touch with us at app@membr.com so we can help you find your way with the Membr app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*