# Memphis Curbside Collection — user reviews > 47 indexed App Store user reviews of Memphis Curbside Collection by City of Memphis, rated 4.70/5 from 740 ratings. - Source: https://appshunter.io/ios/app/memphis-curbside-collection/id1460726478/reviews - App overview in markdown: https://appshunter.io/ios/app/memphis-curbside-collection/id1460726478.md - Rating breakdown: 5★ 610 · 4★ 100 · 3★ 10 · 2★ 2 · 1★ 18 ## What do users think of Memphis Curbside Collection? Overall sentiment: neutral **Pros** - 👍 Helpful reminders - 🗓️ Accurate schedule information - 💡 Useful app features - 🤝 Good customer service **Cons** - 🐛 Inaccurate pickup schedules - ❌ Missed/inconsistent pickups - 🤷‍♀️ Poor service quality **Commonly reported bugs** - Outdated information - Unreliable notifications **Most requested features** - Improved pickup reliability - Better communication from the city - More efficient waste management ## Newest reviews (14 of 47) ### 5/5 — It’s a great app *2022-11-13, version 2022.9.25* I love this app. It’s nice to easily find what will or won’t be picked up this week. The game is cute and educational too. ### 3/5 — Curbside *2022-10-25* I WISH MORE of our taxes would find its way into Solid Waste's budget and increase equipment and crews!!! Where is all the money going and what's our City Council's focus lately? It’s a shame that limbs/brush sometimes sit for weeks. ’My crew’ is doing their job! ### 5/5 — App is great. *2022-06-17, version 2022.5.9* The app is great. It Le s me know when my trash SHOULD BE PICKED UP. Too bad the staff aren’t looking at it. I guess they are short handed since Covid hit in March 2020. ### 5/5 — Wonderful app *2022-06-03* It’s great to know when you can put trash, recyclables n refuse out. The time n thought that went into this, well done. Kudos. 👍🏾💯 ### 5/5 — M *2022-05-25* Thanks, it keep on taking my bin down and not miss the date. And what you recycle and what you can’t ### 5/5 — Thanks *2022-05-22, version 2022.5.9* Appreciate, the information, this way I know what will and will not be picked up. ### 5/5 — Yard waste was not picked up *2022-04-21* Sage Meadow drive area grass bags were not picked up for a month. They finally made the rounds last week. Other than this one incident the service has been great. The APP is a wonderful tool. Bullwinkletn ### 5/5 — Finally a SMART USE OF MESSAGING *2022-01-24, version 2021.12.15* WOW! I’m shocked! Someone finally figured out a USEFUL USE FOR the “Message” app. Combine that with the POOR communication we get as to City Services regarding schedules, FINALLY a great big “THUMBS UP”, 👍, to the City…a Great, USEFUL use of a mass communication tool…but I’m afraid to ask how much it cost us? ### 5/5 — Love the App *2022-01-09* Very helpful. Helps me to understand the pick up days better as far as the bulk out of the bin trash. ### 5/5 — Great service! *2021-12-19, version 2021.12.15* Great reminder service. It’s always good to know what’s scheduled for pick up and if there will be any limitations. ### 4/5 — Recycle *2021-09-13, version 2021.5.31* App is nice reminder, just wish recycled would get picked up like garbage on regular basis ### 5/5 — MA *2021-09-08, version 2021.5.31* I am appreciative of the prompt response when calling and the reminders provided via the app. ### 5/5 — Good Job *2021-09-07* This is one of the most helpful sites within City Gvt Not having to place a phone call is a real plus Go city of Memphis😊😊😊😊😊😊🤤 ### 5/5 — AMAZING *2021-07-31* The game was cute and educational! It taught me the best place to put my garbage, I was wrong on a few things 😳 and at the end of each level you get to add a Loch Ness in a pond, a snowman, a bike, etc to your park! Notifications and what pickup is what day is amazing. We moved from Atlanta suburb where the trash pickup was not run by the city. Communication for waste pickup there was NOT THIS FUN!! ## Most critical reviews (10 lowest-rated) ### 1/5 — App needs upgrading *2025-05-29, version 2023.4.19* Upgrade Quickly ### 1/5 — Absolutely Incredibly Terrible *2025-04-25, version 2023.4.19* Terrible Service & Customer Service App dates are inaccurate Representative is clueless as well, been waiting a whole month for pickup & nothing, Very Disappointed ### 1/5 — Missed Pickups *2025-02-12* This app would be beneficial if it had any inclination of accuracy at all. I have lost count of the amount of calls I’ve had to make to 311 because “outside the cart waste” or “yard waste” didn’t picked up as scheduled on this app. Naturally, the whole neighborhood is left with yard waste and debris because Memphis Curbside can’t run any type of efficient schedule. Maybe once Memphis Curbside develops some common sense and does their job as described in the app, I’ll change my review. Until then, this “service” is laughable. ### 1/5 — 4.7 Really? *2023-01-04, version 2022.9.25* That only happens at the mayors house or other ciry dignitaries! I feel robbed! The service at my house is horrible. I lived in the county for 24 years with NO trash issues. I will go back as soon as possible!!! ### 1/5 — Trash left in can…. Third week in a row. *2022-07-12, version 2022.5.9* The workers are not fully emptying both garbage and recycling cans. Now I have last weeks kitty litter in my bin. This could be considered a health hazard. This draws flies and other vermin. Its unacceptable. We pay to have our garbage/recycling picked up every week. All our garbage, not half, not two thirds… ALL OF IT! This is Unsanitary. The opposite of what Sanitation services are supposed to do. Please see that this situation is corrected by my next pickup date, Monday. Ed Emanus 5328 Brantford Memphis, TN 38120 ### 1/5 — Debris in front house since January *2022-04-13, version 2021.12.15* Cannot get leave bags picked up and yard debris in fron of house since January. What is the job of curbside ### 1/5 — Trash pick up *2021-03-30, version 2020.12.7* The verdict is not in on who and if the city of Memphis can shoulder this responsibility. If not then who take the reins? Our mayor, that’s who. We’ll see ### 1/5 — Trash *2021-02-28, version 2020.12.7* My trash over flowing 3weeks no trash pick up need help our neighbor hood over flowing with trash every where ### 1/5 — Cant seam to get service *2020-04-28, version 2020.3.19* Though we are being forced to pay city taxes for over a year after we won the case of not being properly annexed we have to pay them till the first of next year but mean while recycling goes weeks not getting picked up yard waste is not even being picked up once a month our subdivision looks like it’s in some low end housing projects the quote street sweepers haven’t been here so long that most drainage culverts are full of not picked up yard waste we are tired if being taxed and getting no service the Grove of River edge has been black balled I was told by the director of public works that we were slated for the streets be repaved in 2019 nothing were is the repaving we have paid Memphis city taxes for years and the only thing we got for it was less service and more taxes8945 morning grove cove memphis TN 38018 ### 1/5 — Outside pickup *2019-05-24, version 2019.4.24* I really like the app, but I put twin size Mattress set out by the trash cart and It was not picked up. App said May 21-outside the cart waste! Trash was picked up. I called & spoke with someone & she said should be picked up within 24 hours.. it’s now late Thursday and still not picked up! ## Most praised reviews (10 highest-rated) ### 5/5 — Love it! *2025-02-20, version 2023.4.19* This app is so helpful to me. I appreciate how timely the updates are on it. ### 5/5 — It works! *2025-01-10* I’m glad Memphis has a n app that works letting you know when city services are available and when they are closed for holidays. ### 5/5 — So helpful! *2025-01-05* Love this app since collection dates can change due to weather and holidays. Makes it so easy to know when my carts should be on the street. Thank you! ### 5/5 — If only the service was this good! *2023-08-23* The app is a great reminder, I just wish that the services were consistently performed as scheduled. ### 5/5 — More Memphians Need This *2023-08-01* The only thing this app needs is a marketing campaign to get more memfolks to download and use it. Really simple, functional and well-maintained app that comes in handy for, among other things, determining when it's a good time to drag that old mattress to the curb so that it (hopefully) won't sit there for two weeks. A rare pat on the back for a city-developed app that's actually useful and kept up to date. ### 5/5 — Great app *2023-07-05* Good app reminds me to roll out the trash and let’s me know when I can leave things on the curb ### 5/5 — Really helpful *2023-06-24* This app is especially helpful when there’s a holiday and the schedule is altered. So easy to check and very reliable. Grateful to have this app! ### 5/5 — Perfect reminder *2023-06-01, version 2023.4.19* This app is a big help for knowing when trash will be picked up! ### 5/5 — Westwood *2023-01-27, version 2022.9.25* Love the app, just wish outside the cart pickup matched the schedule 🤦🏽‍♀️ ### 5/5 — Great reminder *2023-01-24* I appreciate this reminder as well as the weekly email. It would be more helpful if the scheduled services were actually received. I would appreciate the pickup of recyclables and the two bags of yard waste weekly as scheduled. Also, the scheduled “Outside the cart” would be a valuable service to help maintain the integrity of the neighborhood. Thank you for your diligence --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*