Impossible to cancel
They make it impossible to cancel. I had to jump through a ton of hoops. I feel like that makes it seem scammy.
Cliff notes
Wasn't expecting just cliff notes.
Buyer beware
Unable to cancel free trial after seeing app
is there something lower than 1 star
I’ve been trying to cancel this subscription before the trial and it has been impossible to do it. Don’t use it unless you are 100% it is worth.
Lack of Customer Service
I think the information is great. However, I was charged $200 on the day I signed up for the free trail. Then, after I sent a request to customer service letting them know this info, I never heard back. When I cancelled 2 days before the 7 day trial ended (still with the $200 charge that already hit my account) they tried to hit my account twice more for $39.99. I still haven’t heard anything from customer service. My bank actually contacted me to see if these charges were fraudulent. I had to have a freeze on my account and I’m currently waiting for a new debit card. So frustrating! I wouldn’t trust this app.
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