# MentorShow — user reviews

> 83 indexed App Store user reviews of MentorShow by MentorShow, rated 4.70/5 from 525 ratings.

- Source: https://appshunter.io/ios/app/mentorshow/id1611567154/reviews
- App overview in markdown: https://appshunter.io/ios/app/mentorshow/id1611567154.md
- Rating breakdown: 5★ 469 · 4★ 19 · 3★ 7 · 2★ 3 · 1★ 27

## Newest reviews (10 of 83)

### 2/5 — Terrible Glitchy App on IPhone

*2026-06-16*

The content I enjoy if I can get to watch it. I made sure to cancel auto renewal at the start. Don’t get caught out with that dreadful practice. Automatic renewal should be unlawful in my view. Anyway that’s not the issue. Every single time I go to use the app after a break the content does not work. I have to delete the app and upload it again to get it to work. Not sure if this is Apple phones only. But please fix this it’s infuriating as a user.  Clearly I need the to content to heal!

**Developer response:** Hello,

Thank you for taking the time to share your feedback. I'm pleased to hear that you're enjoying the content, but I am genuinely sorry that recurring technical issues with the app have made access so frustrating.

This is certainly not the level of experience we strive to offer our members. I understand how discouraging it must be to repeatedly reinstall the app, particularly when these resources are an integral part of your healing journey.

I would like to investigate this matter further with our technical team. Please feel free to contact me directly at carla@mentorshow.com, and kindly include your iPhone model, iOS version, and the version of the MentorShow app you are currently using.

I will personally ensure that your case is reviewed so we can better understand the issue and work toward a resolution.

Kind regards,
Carla

### 3/5 — Great content, trouble viewing on iPad

*2026-04-25*

The videos seem to have trouble playing on my iPad and the view won’t stay in full screen or landscape.

**Developer response:** Hello,
Thank you for sharing your experience with us.
If the video is displayed in full screen, this is because the MentorShow app is not yet optimized for tablets such as iPads. For the best experience, we recommend using the web version.
Our team is currently working on a tablet-adapted version.
If you have any questions, please feel free to reach out to me directly at carla@mentorshow.com.
Best regards,
Carla of MentorShow

### 5/5 — MentorShow

*2026-01-18*

Not yet impressed yet?  I am confused. I joined the free webinar that showed last week. I bought the $399 program & downloaded this app. I had thought the app would allow me to do the Heal classes?  The app will not open. At this point is the program only available thru the website?  Please advise,,

**Developer response:** Hello,

Thank you for your patience.

I’m following up regarding your previous message. Have you been able to open the app successfully? I can reassure you that the program should be available on the app, not just through the website.

If the problem persists, please feel free to contact me directly at carla@mentorshow.com. Unfortunately, I don’t have enough information to reach you by email first.

I promise we’ll resolve this issue.

Best regards,
Carla from MentorShow

### 3/5 — Insightful for personal life and job as a therapist

*2025-12-13*

Learning about trauma, its origins, its manifestations, and effective healing strategies has been a transformative experience for me. It has not only enriched my self-reflection but has also profoundly influenced the way I provide my services from a trauma-informed perspective.

**Developer response:** Hello,

Thank you very much for your message and for sharing your experience.
It’s wonderful to see how learning about trauma, its origins, and healing strategies has been so transformative for you.

Knowing that it enriches your personal reflection and influences the way you support others is truly inspiring for us.

Thank you again for your feedback; it really makes a difference for our community.

Best regards,
Carla from MentorShow

### 5/5 — Professional MH provider

*2025-11-26*

The best platform ever for those interested in acquiring personal/professional knowledge through a healing journey and personal/professional growth in different areas of life.

**Developer response:** Bonjour, 

Thank you so much for your kind words! 😊
We’re thrilled to hear that MentorShow has been such a valuable resource for your personal and professional growth. Your feedback truly motivates us to keep creating meaningful content for our community.

Best regards,
Carla de MentorShow

### 5/5 — Pour tout le monde

*2025-11-24*

Quelle chance de pouvoir bénéficier de master classes de grands noms à si petit prix : foncez !

**Developer response:** Bonjour Fabio,
Un immense merci pour votre avis si enthousiaste, il nous va droit au cœur ! :cœur:
Sachez que tout a été conçu avec beaucoup d’amour, de passion et de bienveillance, et votre message nous confirme que ces valeurs sont ressenties.
Nous sommes ravis que vous appréciiez votre expérience parmi nous et vous souhaitons un merveilleux parcours, riche en découvertes et en progrès.
À très bientôt sur MentorShow,
Carla

### 5/5 — Depth, definition, delight

*2025-11-23*

Thank you for putting this program online. My wife and I are moving through the material slowly, as the depth of the challenges are huge, the material is clearly laid out and well defined and brings delight to the soul through the healing processes.

**Developer response:** Hi Lovita,

Reading your review truly warms my heart.

The challenge you’re facing is huge, yet you took the step, that shows your strength and determination to see it through, even in the battles you don’t speak of.

Healing takes time, and the fact that it does means you’re moving in the right direction.

I wish you all the best and many meaningful discoveries along your journey. You’ll learn more about yourself, your wife, and your story, and you’ll grow through your wounds.

Warm regards,
Carla – MentorShow

### 4/5 — Désabonnement

*2025-11-02*

Excellentes conférences , mais problème au niveau de l’abonnement: manque de clarté et impossible de se désabonner via un cellulaire. Possible qu’avec un ordinateur. On se sent piégé.

**Developer response:** Bonjour,

Merci beaucoup d’avoir pris le temps de partager votre retour.
Nous sommes ravis que nos conférences vous plaisent et nous comprenons parfaitement votre frustration concernant l’abonnement et la difficulté à vous désabonner depuis un mobile.

Normalement, dans votre compte utilisateur, vous trouverez un bouton « Se désabonner ».
Cependant, comme cette section est dédiée aux avis, je ne peux malheureusement pas intervenir directement ici.

Je vous invite donc à m’écrire à carla@mentorshow.com
 ✉️
N’ayez aucune crainte, je vous assister personnellement jusqu’à ce que tout soit résolu.

À très bientôt,
Carla de MentorShow 🌿

### 2/5 — The past recordings only displays a limited number of sessions.

*2025-10-26*

The library of past recordings only displays a limited number of sessions.

**Developer response:** Hello,

Thank you for sharing your concern with us.

Since this is a fairly rare issue, could you please send us a screenshot of what’s happening? You can email it to me directly at carla@mentorshow.com,  this would really help us resolve the problem as quickly as possible.

Your input will be invaluable in identifying the source of the issue and finding the right solution for you.

Looking forward to your reply!

Best regards,
Carla from MentorShow

### 1/5 — Unexpected Renewal and No Refund for an Unused Subscription

*2025-10-16*

I was charged $288 for a MentorShow renewal I didn’t authorize and thought I had canceled last year. I never used the service and didn’t even notice the renewal reminder email (if one was sent). Customer support acknowledged I hadn’t used my account but refused to refund the charge, citing policy instead of basic fairness.

It’s disappointing that a company selling “mentorship” and personal growth lessons can’t extend the same integrity to its customers. I asked politely for a refund — not out of negligence, but because I genuinely can’t afford an unused renewal.

If you try MentorShow, set a calendar reminder to cancel early — they make no exceptions once they’ve charged you.

**Developer response:** Hi James,

Thank you for sharing your experience with us. We’re truly sorry to hear that you were surprised by this renewal. As a company dedicated to well-being, this is definitely not the kind of experience we want for our customers.

Even if we are not legally at fault, I believe that in situations like this, communication and understanding must come first. Please don’t worry, I will reach out to you directly from my email: carla@mentorshow.com, and together we’ll find a solution.

Wishing you a pleasant day!

Kind regards,
Carla from MentorShow

## Most critical reviews (10 lowest-rated)

### 1/5 — Tool itself is poor

*2026-06-05*

Hard to navigate and relisten to something - always starts where you ended and won’t go back to where you want to go

Frustrating app

**Developer response:** Hello,

Thank you for taking the time to share your feedback. I'm sorry to hear that navigating the app and replaying content has been frustrating for you.

Your comments are valuable, and I will make sure they are shared with our product team as we continue working to improve the user experience.

If you'd be willing, please feel free to contact me directly at carla@mentorshow.com so I can better understand the issue and assist you personally.

Kind regards,
Carla from MentorShow

### 1/5 — Questionable ethics

*2026-06-01*

Company charging money, despite timely cancellation of subscription and its confirmations. Trustpilot records numerous of similar case. Read before subscribing any course.

**Developer response:** Hello Nina,

Thank you for taking the time to share your experience. I fully understand how concerning and frustrating this situation must be, especially if you had cancelled your subscription and received confirmation before the charge.

I am truly sorry for the worry and inconvenience this has caused. This is certainly not the experience we want any of our members to have.

I would really appreciate the opportunity to personally review your account. Please feel free to reach out to me directly at carla@mentorshow.com.

I will look into your case with great care, verify exactly what happened, and do my utmost to provide you with a clear explanation and review the options available to you.

Kind regards,
Carla

### 1/5 — Difficulty cancelling

*2026-05-11*

Appalling that there’s no clear way to cancel your subscription. Links send you around in circles. Would not recommend an app that traps you like this.

**Developer response:** Hello,

Thank you for your feedback. I'm sorry to hear that you've had a frustrating experience with the cancellation process.

We understand that managing subscriptions should be simple and transparent. Your comments will be shared with our team to help us improve.

If you're still unable to cancel, please email me at carla@mentorshow.com. I'll personally review your account and make sure this is resolved without delay.

Kind regards,
Carla

### 1/5 — Fleeced of $600 with auto renewal

*2026-05-11*

Beware of automatic renewal hidden in terms. I did not receive any reminder but directly an invoice for auto renewal and charged $600. I feel scammed. Surprised to see there is no cooling off period for renewal payment. I wish I could give zero star. I am struggling to get a refund

**Developer response:** Hello,

Thank you for your feedback. I understand your frustration with the unexpected renewal and the refund process.

I'm sorry you feel unheard, that's not what we want.

Please contact me at carla@mentorshow.com or reply on Trustpilot so I can review your account personally.

I'll do my best to clarify your subscription and explore your options.

Kind regards,
Carla

### 1/5 — Guaranteed not without stipulation

*2026-03-22*

I tried to cancel after realizing there is too much information and videos to sort through. For someone working full time with a family, I don’t recommend. There is no individual coaching. You only get your money back if you show proof you did all the workbooks for the Masterclass. Also beware there is a difference between cancellation and resignation, the intro videos are long and not clear for money back guarantee.

**Developer response:** Hello,

Thank you for your feedback. I completely understand how this could feel overwhelming, especially when balancing work and family commitments. I’m sorry for any confusion regarding the cancellation process and the requirements for the refund.

If you’d like, you can contact me directly at carla@mentorshow.com so we can review your situation and explore a solution that works for you. Your experience is important to us, and I want to ensure it’s addressed properly.

Warm regards,
Carla

### 1/5 — Bug fix?

*2026-02-26*

What content I have been able to access, I have loved. But now when I open the app & start a video, the app bugs out & closes. This has happened repeatedly for over a week now. I have tried closing everything out & resetting my phone, all to no avail. Please please fix the app!

**Developer response:** Hello,

Thank you for your patience.

I’m following up regarding your previous message. Have you been able to open the app successfully? I can reassure you that the program should be available on the app, not just through the website.

If the problem persists, please feel free to contact me directly at carla@mentorshow.com. Unfortunately, I don’t have enough information to reach you by email first.

I promise we’ll resolve this issue.

Best regards,
Carla from MentorShow

### 1/5 — I Give Up

*2026-02-19*

I have tried to navigate to my workbook ( any workbook) and the app doesn’t get me to any option. I’ve asked for assistance and was told “ to go to workbook section) and download the pdf. I can’t get to a workbook section and the search feature doesn’t take me anywhere.

**Developer response:** Hello,

Thank you for sharing your feedback; it is very valuable to us.
I understand that this situation may have been frustrating, and I am truly sorry for the inconvenience caused.

To allow me to review your case closely, I invite you to contact me directly at carla@mentorshow.com. I will personally ensure that everything is clarified and that an appropriate solution is offered.

With care and best regards,
Carla from MentorShow

### 1/5 — Only two English courses

*2026-02-06*

I understand exactly what has been said before in other reviews , but the people running this app never stated that literally their platform is only in French offering technically only two courses in English and the whole platform being in French, if this was said American purchasers wouldn’t purchase it because they wouldn’t be able to utilize it such as myself. I don’t feel it’s appropriate to tell your client to hold for a bit longer in the since that our time has been taken away from us and our finances could have gone to other platforms where we could have taken more classes and progressed, not only have some of us held out longer but it’s been technically six months on my end and nothing has been done , I despise
Reading the subtitles and then slowing the video down to hear slurred French to try to catch up to what the teacher is saying , this is insane that you will get people to run a YouTube days teaching in English for three days, To then only have two classes in English and literally hundreds of classes only in French ?! I’ll erase this once the platforms changed the language barrier or I get my income back.

**Developer response:** Hello,

Thank you for taking the time to share your experience with us, your feedback is genuinely valued.

I sincerely apologize that the language barrier and subtitle limitations have made it difficult for you to fully access our content.

Following feedback from our community, we’re excited to share that we’ve begun translating our masterclasses into English with full voice-over (not just subtitles). We already have four masterclasses available in this format.

To help you locate these and ensure you have the best experience moving forward and find solution, please feel free to email me directly at carla@mentorshow.com. I’ll be happy to guide you personally and work together on a solution.

I look forward to assisting you further.

Warm regards,

Carla from MentorShow

### 1/5 — French mostly

*2025-11-25*

Not all courses are in English

**Developer response:** Hello,

Thank you for your feedback. I understand that it can be frustrating when some courses aren’t available in English. We really appreciate your input, as it helps us improve and provide a better experience for all our users.

If you’d like, I can help you find the courses that are currently available in English so you can make the most of your subscription.

Best regards,
Carla

### 1/5 — Not convenient

*2025-10-25*

So I enjoy learning but I find it difficult to listen to . It’s in French & I prefer to listen while in my car or just sitting back relaxing . Unfortunately I find the classes in French arduous as I just read the tiny subtitles.

**Developer response:** Hi,

Thank you so much for your feedback.

I’m truly sorry that our content hasn’t fully met your needs. I completely understand your request, and I’ll be sure to pass your suggestion along to our product team so we can provide more English content in the future.

I’m not sure if you have access to MentorShow or MentorShow Plus. If you have MentorShow Plus, you’ll also have access to weekly coaching sessions to support your progress beyond the masterclasses.

Even if your experience hasn’t been fully satisfying this time, I sincerely wish you all the best on your journey.

Warm regards,
Carla from MentorShow

## Most praised reviews (10 highest-rated)

### 5/5 — Brilliant insights from top tier truly caring professionals

*2026-04-21*

🙏 Gratitude to you all.  I know life & healing are a lifetime journey. I’ve always been open & interested to learn & I’ve learned a good deal here, many thanks.

**Developer response:** Hello,

Thank you so much for your heartfelt message.

We truly appreciate your kind words. Knowing that MentorShow has been part of your learning and healing journey means a great deal to us. Your openness and commitment to growth are inspiring.

Thank you for your trust and for being part of our community. Wishing you continued growth and healing.

Warm regards,
Carla

### 5/5 — Une mine d’or

*2026-03-26*

J’ai découvert Mentor Show suite à des live et je suis ravie de mon abonnement . J’ai appris pleins de choses hyper intéressantes et cela justifie le prix . Merci bcp

**Developer response:** Bonjour,

Merci beaucoup pour votre message ! 
Nous sommes ravis que votre découverte des lives MentorShow vous ait convaincue et que votre abonnement vous apporte autant de valeur et de nouvelles connaissances.

Merci pour votre confiance et votre soutien !

Bien à vous,
Carla de MentorShow

### 5/5 — Excellent information

*2026-03-26*

I have learned so much about trauma and how it has manifested in my life. Gabor Mate is a wonderful instructor with useful exercises to understand trauma and ways to heal.

**Developer response:** Hello,

Thank you so much for your feedback! 
We’re delighted to hear that Gabor Maté’s teachings and exercises have helped you understand trauma and its impact in your life. It’s wonderful to know that the course is supporting your healing journey.

Warm regards,
Carla de MentorShow

### 5/5 — Big Fat Empath

*2026-03-25*

I would recommend this program to everyone I’ve only begun Gabor’s class , just getting started and the tears have come, along with beneficial clarity , lots of healing already, I’m looking forward to more of the sessions, each one is packed full of fantastic information and insights. This class is worth every penny, I’m grateful for all the knowledge of these Shepherds . Thank you all

**Developer response:** Hello,

Thank you so much for your heartfelt feedback! 
We’re thrilled to hear that Gabor Maté’s class is already bringing you clarity, emotional release, and valuable insights. It’s wonderful to know that you feel supported and inspired by the teachings.

Your gratitude and recommendation mean a lot to us, thank you for being part of the MentorShow community!

Warm regards,
Carla from MentorShow

### 5/5 — Love Gabor Matte

*2026-03-07*

Excelente course

**Developer response:** Hello,

Thank you so much for your feedback! We’re thrilled to hear you enjoyed the course. Your support and recommendation mean a lot to us!

Warm regards,
Carla from MentorShow

### 5/5 — Merci

*2026-02-26*

Merci d’avoir mis en place un contenu aussi qualitatif.

**Developer response:** Bonjour,

Merci beaucoup pour votre retour !
Nous sommes ravis que le contenu vous semble qualitatif. C’est exactement ce que nous souhaitons offrir : des ressources riches et inspirantes pour progresser à votre rythme.

Bien à vous,
Carla de MentorShow

### 5/5 — Reconnect with you inner!

*2026-02-20*

There are moments in life when we need to stop, breathe, renew, and repeat.

### 5/5 — Unbelievable

*2026-02-18*

I am already experiencing such relief to find out why my life and behaviors led me here. Who knew at age of 66 I’d find the answer to my wounds…trauma

**Developer response:** Hello,

I’m so glad to hear this. It’s truly inspiring that you’ve found clarity and relief at this stage in your life. Understanding the roots of our wounds is such a powerful step toward healing, no matter our age.

Remember, this journey is yours, and every insight brings you closer to peace and renewal. We’re here to support you along the way.

With care,
Carla from MentorShow

### 5/5 — Close screen and enlarge screen

*2026-02-06*

Hey guys, I love the content and the  app generally. However, the “close screen “ and the “enlarge screen” functions are very close to each other- so every time I try to enlarge screen I end up  closing screen and therefore I have to start replaying what I was watching. So suggested maybe move them further apart

**Developer response:** Hi,

Thank you so much for your feedback! 😊
We’re thrilled to hear that you’re enjoying the content and the app. We completely understand how frustrating it can be when the “close screen” and “enlarge screen” buttons are so close together. Your suggestion to move them further apart is very helpful, and we’ll share it with our tech team to see how we can improve the user experience.

Thanks again for helping us make the app better!

Warmly,
Carla

### 5/5 — Formidable chance d avoir trouver mentorshow

*2026-01-23*

C’est juste incroyable. Des personnes professionnelles nous guide dans plusieurs domaines, nous aident à nous rétablir de nos maux . Moi je ne regrette pas mon achat , j ai payé en 3 X . 🧡

**Developer response:** Bonjour,

Merci beaucoup pour votre retour ! Nous sommes ravis de lire que vous trouvez nos programmes incroyables et que l’accompagnement proposé vous aide dans différents domaines et dans votre rétablissement. 🧡

Nous vous remercions également pour votre confiance et sommes heureux de savoir que votre expérience avec MentorShow vous satisfait pleinement.

Bien cordialement,
Carla

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
