# Menu.am - Food & More Delivery — Order Pizza, Shaurma & BBQ

> App for ordering groceries, cafe, and restaurant food for delivery. (iPhone/iPad app by Mikromobilnost doo.)

- Source: https://appshunter.io/ios/app/menuam-food-and-more-delivery/id991535987 (this page in markdown: same URL + `.md`)
- Developer: [Mikromobilnost doo](https://appshunter.io/developer/1710544560)
- Category: Food & Drink
- Price: Free
- Rating: 4.20/5 from 462 App Store ratings · 95 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 279 MB
- Languages: American English, Armenian, Kazakh, Russian, Uzbek
- Released: 2015-06-11
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/menuam-food-and-more-delivery/id991535987/reviews.md

## What is Menu.am?

Food delivery service from grocery stores, cafes and restaurants
You can order both burgers and steaks, as well as products from grocery stores. Free delivery for your first order!

ALL NEARBY GROCERIES AND RESTAURANTS IN ONE APP
Get your groceries delivered from both popular stores and local markets. And for those who don't want to cook, you can find your favorite dishes from cafes and restaurants. In Menu.am, you can order a cooked pizza or ingredients for it.

ORDER FAST DELIVERY TO YOUR ADDRESS
Enter the delivery address — we will find the nearest store or restaurant to you and deliver the order as quickly as possible. 

TRACK YOUR ORDER
In the app, you can find out the status of the order and the location of the courier.

USE FILTERS TO FIND EVERYTHING YOU NEED
With filters you can find a specific cuisine or dish with one click. "Burgers", "Sushi", "Pizza" — Menu.am has sets for every occasion.

DISCOUNTS AND SPECIAL OFFERS EVERY DAY
In the app, you can place an order profitably: for example, get free delivery or a dish as a gift. 

In the section "Promotions" we collect the best offers from shops and restaurants every day.
Menu.am is an information service. Delivery zones, delivery times, and restaurant offers are limited.

## Key features

- Order from groceries, cafes, and restaurants
- Fast delivery to your address
- Track your order status and courier location
- Filter by cuisine or dish
- Daily discounts and special offers
- Free delivery on first order

## What do users think of Menu.am?

Overall sentiment: negative

**Cons**

- 👎 Extremely slow delivery times
- 👎 Poor customer service interactions
- 👎 Frequent app and website issues
- 👎 Credit card payment problems
- 👎 No refunds or poor resolution of issues
- 👎 Orders often incorrect or missing items
- 👎 Food arrives cold
- 👎 Lack of communication from app/store
- 👎 App crashes frequently
- 👎 Website is in worse shape than app
- 👎 Difficult navigation and unlabeled buttons
- 👎 Delivery to certain areas no longer works
- 👎 App doesn't work in Armenian or Russian
- 👎 No live tracking for deliveries
- 👎 Issues with order cancellation
- 👎 App doesn't allow adding credit cards
- 👎 Fake ratings for negative reviews
- 👎 Company blames customers for their issues

**Commonly reported bugs**

- App crashes frequently
- Website is broken
- Credit card payment processing fails
- App doesn't allow adding credit cards
- Login issues
- Buttons not labeled
- Navigation is difficult
- Order cancellation not possible
- App not compatible with iPhone X
- Payment via PayPal crashes the app
- Delivery not working in certain areas
- Customer service blames users for backend issues
- Fake ratings for negative reviews
- App doesn't work in Armenian or Russian

**Most requested features**

- Improve app and website functionality
- Fix credit card processing issues
- Implement better customer service training
- Provide accurate delivery times
- Allow order cancellation
- Add iPhone X compatibility
- Improve app speed and responsiveness
- Enable live delivery tracking
- Ensure correct orders are delivered
- Offer refunds for mistakes
- Improve communication with customers
- Expand delivery to more areas

## Recent user reviews (10 of 95)

All indexed reviews: https://appshunter.io/ios/app/menuam-food-and-more-delivery/id991535987/reviews.md

### 1/5 — Полное игнорирование комментариев

*2026-07-01*

Сервис доставки крайне ненадёжный и не выполняет базовые условия заказа.
ДВА раза подряд я заранее указывала, что мне нужна сдача, но курьеры приезжали без неё, полностью игнорируя комментарии к заказу.

Поддержка проблему не решила и не предложила никакой компенсации, что только усиливает впечатление полного безразличия к клиенту.

Возникает вопрос: зачем вообще существует поле для комментариев, если оно систематически игнорируется?

### 1/5 — Stole my money

*2025-08-20, version 8.60.0*

Be careful. I made order, they mentioned delivery time 9:30-9:40, but their courier arrived at 9:16, I wasn’t expecting him sooner because I order from menu.am for 7 years and they are never soon, but sometimes late. So I could not know that this time first ever they will arrive soon. I wasn’t expecting that and wasn’t attentive that time. 9:35 I wrote to them to know where is the order, and it became obvious the courier already left and they are not going to give my money back. So I lost 12000 amd (about 30usd) because their courier arrived sooner. 
Will not use this app ever again.

### 1/5 — Worst service ever

*2025-07-03*

I had the worst experience with your service. I ordered sushi sets worth approximately 63,000 AMD for a birthday party, with the desired delivery to be around 12:00 AM as part of a surprise. However, the support chat agent rudely intervened, pushing us to accept a different delivery time that was not suitable.

When I declined, the representative continued with an arrogant attitude, insisting that the amount would be charged regardless. I then contacted the restaurant directly, coordinated the delivery with them, and informed the support agent that we would handle it ourselves.

Instead of resolving the matter, I received a phone call where I was told they were making an exception by allowing me to collect the order myself. What kind of exception is that? Is your platform truly built in a way that works against your customers?

This experience was not only frustrating but completely unacceptable. I hope you seriously review how your support team communicates with customers and handles such situations. 

Doing me an EXCEPTION? What exception you du**s, the one that we are never going to use your service anymore?

### 1/5 — Worst app ever! No refunds when they mess up

*2025-02-15*

Guys I ordered a few items, they literally had some guy wait for 5 minutes then drive off with my food, they did not call once or atlewst send a notification or even just ring the doorbell, just drives off snd says sorry no refunds because I didnt step out, ATLEAST DROP IT OFF. They said they dumped the food, what a stupid company lol

### 1/5 — The app update made it worse

*2024-12-14*

Now the app is almost unusable when using VoiceOver.
Terrible navigation.
The old version was a lot better

### 1/5 — Do Not waste you time and money

*2023-09-21, version 5.1.4*

I order food I maintain on app even I called menu. Whatever I told them I need a plastic fork and spoon!!!!! Got an order missing OMG I called them I asked very nice way why it is still missing she told me I’m sorry next time we will be careful and make sure and I told her so this time you want me eat with my fingers?????? She said oh sorry I’ll send it now after an hour she send it me but it was too late. They need more coustomer service!

### 2/5 — карта не привзяывается

*2023-08-04*

не работает оплата картой, уже год ( 
все данные вбиваешь и окно просто зависает

### 1/5 — Customer service needs work

*2023-06-14*

If you don’t speak Armenian or Russian, everything gets garbled. With competition so tight in the Yerevan market for delivery post-pandemic and other apps having broader range and better customer service, might be better off choosing an alternative.

### 1/5 — Отвратительное отношение к клиентам

*2023-05-20*

Курьер принес неправильный заказ. Отказался оплачивать и отказался принять еду от курьера. Блюдо полностью отличалось. Позже позвонил оператор этих клоунов и стал угрожать, что если я не оплачу заказ, мне запретят делать заказы. С удовольствием согласился с этими условиями и больше не пользуюсь услугами клоунов

### 1/5 — 🤡

*2023-03-04*

Уродливое и бездарное приложение.

## Frequently asked questions about Menu.am

### What can I order through Menu.am?

You can order a wide variety of items, including groceries from local stores and markets, as well as prepared dishes like burgers, steaks, pizza, and sushi from cafes and restaurants. The app aims to provide options for both cooking at home and enjoying ready-to-eat meals.

### How does the delivery process work?

Once you enter your delivery address, the app identifies the nearest stores or restaurants available for delivery. Your order is then dispatched for the quickest possible delivery to your specified location. You can track the status of your order and the courier's location within the app.

### Are there any costs associated with using Menu.am?

The app itself is free to use. While the description mentions free delivery for your first order, it does not specify any other delivery fees or service charges. Specific restaurant and store pricing applies to the items ordered.

### What kind of discounts and offers are available?

Menu.am features a 'Promotions' section where daily offers from shops and restaurants are collected. These can include benefits like free delivery or complimentary dishes, allowing users to place orders more profitably.

### Can I find specific types of food or ingredients?

Yes, the app offers filters that allow you to easily find specific cuisines or dishes with a single click. Whether you're looking for 'Burgers', 'Sushi', or 'Pizza', the filters help you locate exactly what you need.

## Version history (last 5 releases)

### 8.60.0 — 2025-05-28

Here's us delivering you the new app update. This latest version has fewer bugs and better performance. And to make sure your food gets delivered where you need it, you can now save your favorite addresses and give them names like Home, Work, Parents' or Grandma's. This makes ordering even quicker

### 8.52.0 — 2025-03-17

Here's us delivering you the new app update. This latest version has fewer bugs and better performance. And to make sure your food gets delivered where you need it, you can now save your favorite addresses and give them names like Home, Work, Parents' or Grandma's. This makes ordering even quicker

### 8.47.0 — 2025-02-10

Here's us delivering you the new app update. This latest version has fewer bugs and better performance. And to make sure your food gets delivered where you need it, you can now save your favorite addresses and give them names like Home, Work, Parents' or Grandma's. This makes ordering even quicker

### 8.46.0 — 2025-02-04

Here's us delivering you the new app update. This latest version has fewer bugs and better performance. And to make sure your food gets delivered where you need it, you can now save your favorite addresses and give them names like Home, Work, Parents' or Grandma's. This makes ordering even quicker

### 8.42.0 — 2024-12-12

Here's us delivering you the new app update. This latest version has fewer bugs and better performance. And to make sure your food gets delivered where you need it, you can now save your favorite addresses and give them names like Home, Work, Parents' or Grandma's. This makes ordering even quicker

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All apps by Mikromobilnost doo: https://appshunter.io/developer/1710544560

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*