# Menulog – Courier — Make cash making deliveries > Food delivery courier app for earning money and managing deliveries. (iPhone/iPad app by Just-Eat.com.) - Source: https://appshunter.io/ios/app/menulog-courier/id1527341015 (this page in markdown: same URL + `.md`) - Developer: [Just-Eat.com](https://appshunter.io/developer/383091095) - Category: Business - Price: Free - Rating: 2.59/5 from 1,515 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 158 MB - Languages: American English, French (France), German (Germany), Hebrew, Italian, Slovak - Released: 2020-10-06 - Data updated: 2026-09-14 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/menulog-courier/id1527341015/reviews.md ## What is Menulog? Sign up now to become a courier delivering on the Menulog Network, an established food delivery app with more than 27,000 restaurants and 3.8 million active customers in Australia and New Zealand. The Menulog Courier App is your go-to as a Menulog courier; use it to accept offers, manage your schedule and start delivering to hungry customers today. Download the Courier App and sign up at: Australia - https://couriers.menulog.com.au/application New Zealand - https://couriers.menulog.com.nz/application Why deliver with Menulog? Earn additional revenue You’ll get your earnings from deliveries deposited directly in your bank account weekly Be your own boss. You have the freedom to deliver when you want and in the areas you choose,, by setting your weekly availability or picking up additional Delivery Runs when you have free time. A convenient one-stop-shop for couriers With the Menulog Courier App you can: – Set your own weekly availability. – Choose your preferred delivery area. – Get Delivery Runs that suit your schedule. – Earn more by picking up extra Delivery Runs live in the app. – Chat directly with live support. – Track your fees for every delivery. – Refer friends and get extra cash. – Track your stats, like the number of deliveries you’ve made. Note: the Courier App requires access to your location at all times when using the app to show you delivery zones near you, match you with new offers, and track your progress during delivery. You may choose to turn off access to location at all times when you are not on a run or not using the Courier App. If you choose to leave these settings on, please be aware that Menulog does not access your location when you are not on a run or using the Courier App. Privacy Policy: AU - https://couriers.menulog.com.au/help/legal#courier-privacy-policy NZ - https://couriers.menulog.co.nz/help/legal#privacy ## Key features - Earn revenue from deliveries - Set your own schedule - Choose preferred delivery areas - Accept delivery runs - Track fees and stats - Direct chat with support - Refer friends for cash ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/menulog-courier/id1527341015/reviews.md ### 1/5 — STOLE MY MONEY, would give 0 stars if possible *2025-11-12* Tried to become a Menulog courier to compare against other food delivery driver jobs and when trying to register, they required a police check. Agreed to everything and registered for the police check via. the app, which required a payment of ~$40 AUD, but since it was late I figured I’d continue in the morning. When trying to continue where I left off, there was no continuation of the police check and when attempting to work, it said I had to wait for confirmation of the police check. Essentially a never-ending loop where I needed a police check to work, but there was no way for me to submit or even attempt a police check. Looked through emails to see if they had sent a link for the police check. Nothing. Tried searching for a method to continue the police check. Nothing. Tried finding a way to contact Menulog in regards to this, and when trying almost every avenue of contact. I got nothing in return. Btw this happened 1.5-2 years ago and tried resolving this the whole time. TLDR; The company got a $40 pay-check and I got scammed from a police check and horrible app design. Also, no driver support if things go wrong. Stay far away from this courier app. There are much better options to choose from. ### 1/5 — App is not working after update *2025-07-26* After the update which was done just 2 days ago, I can’t seem to logout, end run, get any new orders, nothing and the screen keeps on running on the same page saying matching you to orders but it’s not working at all. You can’t even end run or get out of the app, I have tried deleting the app and getting it again, I have tried with my tablet and there is no use, I have sent pictures and everything to the help centre but no one is answering and I have received no response at all and I can’t work since 2 days ago and some of my payments have been gone and its all awful. I wish you could fix this very fast cause this is very disturbing… the error it keeps on showing is : Unable to complete your request. Please try again in a moment. ### 1/5 — Bad customer support *2025-07-04* I’m giving the app one star because of a very poor experience with the support team. As a courier driver, I’ve repeatedly tried to contact them during the daytime using their live chat, but they only respond in the middle of the night, usually around 2 AM or 5 AM. By that time, I’m asleep. When they finally respond, they wait a few minutes and then close the chat, saying I’m not replying. Of course I’m not replying, because I’m sleeping at that hour. It’s really frustrating because they take so long to respond in the first place, and I have no way of knowing when they’ll get back to me. The support system needs to be available during normal working hours for drivers, not in the middle of the night. Please improve the response times and availability of your support team. ### 2/5 — Menulog courier *2025-05-08* This app is ok at best. I’ve been delivering orders through Menulog for a few years now. I used to be quite busy when I first started; but these days it’s hard to pick up enough orders to stay busy and earn. The way the scheduling works is just terrible! You can only “lock in” 4 hour maximum shifts. Not work the entire day if so wish. Open runs can be hard to come by! The biggest flaw as a driver is not being shown exactly what’s in each order?!?! So you don’t know if any items are missing because you can’t see the specifics in a customer’s order! You’re trusting the staff who pack the orders don’t stuff it up! Puts the driver at a big disadvantage. You can’t see how big or small an order is. It really needs fixing ASAP. I can’t stress that enough! Accessing help if needed on a particular order is terrible also! It’s so slow. I’ve found myself repeating myself often before I get any kind of help. Overall the app doesn’t run as smoothly as other similar food delivery apps I use. Can be lots of glitches while it’s running too. A lot of work can be done to make it run smoother. ### 1/5 — Needs Improvement, major flaws *2024-05-01* My experience with the Menulog Courier app has been less than satisfactory. One major issue is the difficulty in adding zones. The app fails to display them properly, leaving me frustrated and unable to efficiently plan my routes. Another major flaw is the unreliable notification system for new orders. There have been numerous occasions where I’ve missed orders because the app failed to notify me in a timely manner. It’s incredibly frustrating to only receive notifications after orders have already timed out, leading to missed opportunities and unhappy customers. Furthermore, the customer support chat feature is inconsistent at best. Messages often fail to sync, requiring constant refreshing just to stay connected. This lack of reliability makes it difficult to communicate effectively with support when issues arise. Overall, the Menulog Courier app needs significant improvement in terms of functionality and reliability. Until these issues are addressed, it’s difficult to recommend this app to other couriers. ### 1/5 — have to get up at 4am in the morning to pick up extra shifts *2024-02-11* Had to get up at 4am to grab open runs , cause the shifts they gave you are just barely anything . (Maybe 3 hours for the whole week) so you have to pick up open runs . But they only releases the open runs every 4am in the morning for the past year . Today I finally had enough since I woke up 4am and waited until 5:20am and it’s still not released any open runs . What the hell is this ? Menulog ? Why can’t you release open runs at a normal time like 8am or 9am ? Why chose 4am for summer time and 2am for winter in Australia ? Why ? Do you take our drives live as a joke ? No wonder why your app only rates a 2.7 out of 5 . Ohh hold on you don’t even care about the rates . What a joke in this industry ### 1/5 — Dodgy company *2023-11-28* I had an app error that prevented me from getting jobs for months on end, and Menulog did not resolve it. I received correspondence stating that I did not get any jobs during that period because I did not schedule shifts. (illegal by the way, as we are contractors not employees.) I complained about how I was spoken to and what was said, and the manager of incidents and safety contacted me directly. They stated that they don’t owe any particular amount of work (“that’s the gig economy”), glitches aren’t uncommon, and that reimbursement would not be possible, even though I argued that their own definition of a service failure included themselves failing to provide their service to contractors. I cancelled my contract and told them to remove my account as I would not be coming back to work for them. The definition of a service failure was later changed and I never got anything for a glitch that kept me online with no job requests. The manager did say he flies to work from Gold Coast to Sydney every day, so that was a nice flex on his behalf, telling someone they left high and dry over Christmas. ### 1/5 — All good at the beginning but then, it got worse and worse. *2023-11-25* All was good when I started because I got close trips and considering the fact that I’m on a bicycle, that’s the idea. Then, longer and longer trips started to appear (5km+), sometimes even 2km+ for only picking up the order, so, sometimes even with the traffic and other things, we got delayed and the app starts to push and if takes too long, even removing the order. Additional to this, the app started to send schedules that won’t even show an order. In summary, nowadays is not a good option to get money as even if you combine apps, this team would start emailing you that you’re constantly detouring when all we want is to earn a fair wage per hour so, I don’t recommend this unless you want to constantly be threatened by a team about your account being closed. ### 4/5 — Menulog driver *2023-11-04* I enjoy being a menulog driver for the exercise but I have noticed the same thing - I’ve waited like 20mins for some orders which isn’t a big deal but I didn’t know you’re meant to be reimbursed for it. But more importantly you sit around for hours and don’t get 1 job. Given how big Sydney is, either the market is saturated or there are no jobs for Menulog. I’ve done 1 order in 3 hours as my worst run so far and you feel pressure to click “food picked up” just so you have to more time for another order to drop in! As a result it’s not reliable work and I would recommend it as a part time job. ### 1/5 — Account still not activated *2023-05-29* I did everything, submitted all my documents, got my thermal bag approved, got my background check, and still it’s been weeks and my account hasn’t been activated. Tried to get into contact with their support team multiple times and still no response. I found one website that said if there is no need for extra drivers, our account activation will be placed on hold until there is more demand for drivers, and also that they would notify us if this was the case. Unfortunately, I haven’t received a single email or text or anything that tells me about this temporary hold whatsoever. They’ve put me on hold for quite a while with no explanation. Unfortunately the only way I can show Menulog that they have horrible customer service is by leaving a negative review as well as never using their service again. Plenty of other alternatives like doordash and Ubereats, never had problems with them. Vote with your wallet and don’t give this company money. Your business blunder has lost you thousands of dollars. ## Frequently asked questions about Menulog ### How do I sign up to be a Menulog courier? You can sign up to become a courier by visiting the Menulog courier application websites for Australia or New Zealand, linked within the app's description. The process involves an application and sign-up procedure. ### How often are courier earnings paid out? Courier earnings from deliveries are deposited directly into your bank account on a weekly basis. This ensures you receive your compensation regularly for the work completed. ### Can I choose when and where I deliver with Menulog? Yes, you have the freedom to deliver when you want and in the areas you choose. You can set your weekly availability or pick up additional delivery runs when you have free time. ### Does Menulog require access to my location at all times? The Menulog Courier App requires access to your location when using the app to show delivery zones, match offers, and track progress. You can choose to turn off this access when not on a run or using the app. ### What is the user rating for the Menulog Courier App? The Menulog Courier App has a rating of 2.6 stars from 1,515 ratings. This indicates a mixed user sentiment, with some users expressing dissatisfaction. ### Does Menulog have ads? Yes, the Menulog Courier App contains advertisements. As an ad-supported application, you may encounter ads while using its features. ### What devices is the Menulog Courier App available on? The Menulog Courier App is supported on iPhone and iPod devices. It is designed for Apple's mobile operating systems. ### When was the Menulog Courier App last updated? The Menulog Courier App was last updated on June 15, 2026, with version 7.4.0. This suggests the app is actively maintained with recent updates. ## Version history (last 5 releases) ### 7.8.0 — 2026-09-01 We have fixed some bugs and improved performance of the Courier App. Love the Menulog Courier App? Rate our app! Your feedback helps make us better. ### 7.7.0 — 2026-07-27 We have fixed some bugs and improved performance of the Courier App. Love the Menulog Courier App? Rate our app! Your feedback helps make us better. ### 7.6.0 — 2026-07-20 We have fixed some bugs and improved performance of the Courier App. Love the Menulog Courier App? Rate our app! Your feedback helps make us better. ### 7.5.0 — 2026-06-30 We have fixed some bugs and improved performance of the Courier App. Love the Menulog Courier App? Rate our app! Your feedback helps make us better. ### 7.4.0 — 2026-06-15 We have fixed some bugs and improved performance of the Courier App. Love the Menulog Courier App? Rate our app! Your feedback helps make us better. ## More apps by Just-Eat.com - [Just Eat: Food and Shops](https://appshunter.io/ios/app/just-eat-food-and-shops/id566347057) - [Just Eat FR - Livraison Repas](https://appshunter.io/ios/app/just-eat-fr-livraison-repas/id911826430) - [Take Eat Easy - Livraison restaurants](https://appshunter.io/ios/app/take-eat-easy-livraison-restaurants/id919440653) - [Just Eat Takeaway Partner Hub](https://appshunter.io/ios/app/just-eat-takeaway-partner-hub/id1039863376) - [DriverApp CH](https://appshunter.io/ios/app/driverapp-ch/id1486580506) - [JustEat – Courier](https://appshunter.io/ios/app/justeat-courier/id1526752618) All apps by Just-Eat.com: https://appshunter.io/developer/383091095 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*