# Mera Aspataal > Government initiative for collecting and analyzing patient feedback on healthcare services. (iPhone/iPad app by National Health Portal.) - Source: https://appshunter.io/ios/app/mera-aspataal/id1149867328 (this page in markdown: same URL + `.md`) - Developer: [National Health Portal](https://appshunter.io/developer/1114450755) - Category: Medical - Price: Free - Age rating: 12+ - Requires: iOS 9.0 · 14 MB - Languages: American English, Gujarati, Hindi, Kannada, Malayalam, Tamil, Telugu - Released: 2016-09-12 - Data updated: 2026-08-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mera-aspataal/id1149867328/reviews.md ## What is Mera Aspataal? My Hospital is a Ministry of Health and Family Welfare, Government of India (GOI) initiative to capture patient feedback on the services received from both public and empanelled private health facilities. It works through multiple communication channels, including Short Message Service (SMS), Outbound Dialling (OBD), a mobile application, and a web portal. The application allows feedback to be consolidated, analysed and disseminated on a frequently updated dashboard. Analysed data will be used to improve quality of services in healthcare facilities. Thus My Hospital aligns with the citizen-centric MyGov platform of GOI which allows patients to connect with the healthcare providers and policymakers and to have their opinion heard and acted upon. To know more, visit us at http://meraaspataal.nhp.gov.in. ## Key features - Patient feedback collection - Public and private facility services - SMS, OBD, and mobile app channels - Feedback consolidation and analysis - Service quality improvement dashboard - Connects patients with policymakers ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/mera-aspataal/id1149867328/reviews.md ### 1/5 — App doesn’t work *2024-08-10* Closes immediately after entering phone number and language selection on ios ### 1/5 — App downloaded, but it doesn’t work on iPhone *2022-04-07* No way it doesn’t run from the start ie feeding my phone and language , very unfortunate ### 3/5 — App doesn’t work *2020-01-04* App doesn’tcfzway t work. UToo restrictive. **Developer response:** Hi, Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at nhphds@gmail.com, so that we can look into it immediately and get it resolved. We would love to give you a seamless experience on our app. Thanks! ### 1/5 — No need *2019-09-20* Useless **Developer response:** Hi, Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at nhphds@gmail.com, so that we can look into it immediately and get it resolved. We would love to give you a seamless experience on our app. Thanks! ### 1/5 — Useless app *2019-09-12* I don’t understand , purpose of this app, even Hospital page can not open **Developer response:** Dear User, we are sorry to hear that there were features that were not working for you. Please share the exact issues you had at nhphds@gmail.com and we will do our best to rectify those at the earliest. Thanks. ### 1/5 — Not working! *2019-04-05* After selecting particular state, only list of hospitals open, you can’t give your review or feedback, even options for the same is not showing ### 1/5 — Not up to mark *2019-03-26* The app isn’t working . It’s just fake , you can’t select any hospital even and no feedback option available! And no records of feedback available **Developer response:** Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at nhphds@gmail.com so that we can resolve the issue. ### 5/5 — Nice app *2017-04-08* Nice initiative by health ministry **Developer response:** Dear User, Thanks for sharing your valuable feedback. We have considered the same & we are continuously making app better. You may contact us through email at nhphds@gmail.com Happy to assist you! ## Frequently asked questions about Mera Aspataal ### What is Mera Aspataal used for? Mera Aspataal is a Ministry of Health and Family Welfare initiative to collect patient feedback on services from both public and private health facilities. This feedback is analyzed to improve the quality of healthcare services. ### How can I provide feedback using Mera Aspataal? You can provide feedback through multiple channels including SMS, Outbound Dialling (OBD), the mobile application, and a web portal. The app consolidates and analyzes this feedback. ### Is Mera Aspataal available on Android devices? Based on the provided data, Mera Aspataal is currently supported on iPhone and iPod devices. Information regarding Android compatibility is not available. ### When was Mera Aspataal last updated? The latest version of Mera Aspataal is 1.0.3, which was last updated on April 25, 2017. The app was initially released on September 12, 2016. ### What is the age rating for Mera Aspataal? Mera Aspataal has an age rating of 12+. This indicates it is suitable for users aged 12 and older. ### Does Mera Aspataal have ads? No, Mera Aspataal does not contain advertisements. The app is free to use and does not feature any in-app purchases. ### Who developed Mera Aspataal? Mera Aspataal was developed by the National Health Portal, an initiative of the Ministry of Health and Family Welfare, Government of India. ### How does Mera Aspataal help improve healthcare? By collecting and analyzing patient feedback, Mera Aspataal provides insights into service quality. This data is disseminated on a dashboard and used by healthcare providers and policymakers to implement improvements. ## Version history (last 4 releases) ### 1.0.3 — 2017-04-25 This app has been updated by Apple to display the Apple Watch app icon. Added List of facilities section in menu. ### 1.0.2 — 2016-09-18 Performance optimization ### 1.0.1 — 2016-09-14 Rating & Share Feature added. ### 1.0 — 2016-09-07 No release notes. ## Apps similar to Mera Aspataal | App | Rating | Price | Category | | --- | --- | --- | --- | | [AyuShare By AyuDevices](https://appshunter.io/ios/app/ayushare-by-ayudevices/id1501846179) | — | Free | Medical | | [AxonMD](https://appshunter.io/ios/app/axonmd/id6744049777) | — | Free | Medical | | [eUpkaran - RMSC](https://appshunter.io/ios/app/eupkaran-rmsc/id6478106219) | — | Free | Medical | | [AstraZenecaD5087C00001 SAFFRON](https://appshunter.io/ios/app/astrazenecad5087c00001-saffron/id1614857712) | — | Free | Medical | ## More apps by National Health Portal - [PMSMA](https://appshunter.io/ios/app/pmsma/id1171402775) - [No More Tension](https://appshunter.io/ios/app/no-more-tension/id1172181157) - [NACO AIDS APP](https://appshunter.io/ios/app/naco-aids-app/id1537355294) - [AB-HWC](https://appshunter.io/ios/app/ab-hwc/id1550252728) - [BCT-Learning Management System](https://appshunter.io/ios/app/bct-learning-management-system/id1557824483) All apps by National Health Portal: https://appshunter.io/developer/1114450755 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*